Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of Elk County. Dedicated 911 Dispatcher offering 5 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in deescalation and threat mitigation protocols. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of diplomatic operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
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