I am seeking a position in a growing environmental company that will utilize my customer service experience and my interest in people.
Hardworking retail management professional versed in all aspects of running a high-end store.
Fulfilled all supervisory duties when Store Manager was on vacation.
Consistently exceeded daily sales targets.
Routinely helped many customers each day in a high-volume retail outlet.
Met monthly sales goals.
Delivered excellent customer service by greeting and assisting each customer.Design and implemented customer satisfaction metrics.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Addressed and corrected sales staff communication issues in a tactful and effective manner.Contributed to merchandising ideas at team sale meetings. I was rehired.
Delivered excellent customer service by greeting and assisting each customer.Design and implemented customer satisfaction metrics.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Contributed to merchandising ideas at team sale meetings.Trained staff to deliver outstanding customer service.Addressed and corrected sales staff communication issues in a tactful and effective manner.
Processed transactions each day in a timely manner. Opened and closed the store, which included counting cash drawers and making bank deposits. Answered customers' questions and addressed problems and complaints in person and via phone.Reorganized the sales floor to meet company demands.Stocked and restocked inventory when shipments were received.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Processed transactions each day in a timely manner. Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings .Offered exceptional customer service to differentiate and promote the company brand.
Maintained visually appealing and effective displays for the entire store.Exceeded personal sales goals. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Communicated store policy violations to the leadership team in a timely manner. Built and maintained effective relationships with peers and upper management.Attended team meetings each month to voice concerns and offer constructive feedback to others. I was rehired.
Clinicals at Rush Foundation Hospital in Meridian, MS.
Participated in the Health Organization for Students of America(HOSA) in Jackson, MS.
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