P ROFESSIONAL SUMMARY
Patient and empathetic employee with two and a half years of guest service experience. Excels in efficienty and
courtesy and providing fast and satisfactory guest concern resolution. Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive experience for all rest.
Creative problem solver Computer profic
Park Operations Walt Disney World ResortJune 2010 to March 2013
Provided an elevated customer experience to generate a loyal clientèle.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Maintained cleanliness and presentation of work area.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.