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quality technician resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Detail-oriented, Hardworking and Experienced Production Operator and Quality Technician with 7+ years proficient in sampling, measuring and testing raw and finished good products. Bringing understanding of documenting, auditing & reporting, quality assurance and compliance issues. Experienced in documenting results and comparing findings to specifications. Looking for new professional challenges with a growing company.

Skills
  • Specifications understanding
  • Testing Procedures
  • Production Logging
  • Process monitoring
  • Documentation expertise
  • Materials inspections
  • Data interpretation
  • Measuring expertise
  • Environmental Management System Internal Auditor Training
  • Gage R & R Testing
  • Tear down analysis of products /components
Work History
03/2013 to Current Quality Technician Apex Systems | Midlothian, VA,
  • Performed thorough inspections of incoming materials and outgoing products (finished goods).
  • Evaluated samples against customer standards and requirements by completing measurements, visual inspections and any other necessary tests.
  • Inspected raw materials and finished products to verify quality assurance and disposed items that did not meet safety requirements.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Adhered to safety and clean area procedures to comply with company and regulatory mandates. Known as our 6S program.
  • Inspected Production & Service assemblies (build) against customer and company standards to meet regulatory requirements.
  • Documented findings and entered into Word, Excel & PowerPoint for tracking.
  • Documented results in Word, Excel & PowerPoint.
  • Conducted data review and followed standard practices to find solutions.
  • Documented detailed test plans and test cases and logged audit findings for reporting purposes.
  • Developed and audited practices, programs and reporting system metrics for efficiency.
09/2009 to 05/2016 Cashier /Food Service Worker Giant Eagle | Macedonia, OH,
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils. Consistently kept adequate supplies on hand for expected customer loads.
  • Maintained positive attitude and work quality while under stress.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Used downtime (if any) to prepare daily menus and restock supplies for expected busy periods.
  • Used proper handling methods while packaging and storing food products.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Organized, arranged, and re-stocked various stations, including salad bar, pass thru (where food is kept to stay hot or cold) and service areas.
02/2012 to 08/2012 Convenience Store Clerk Mapco / Delta Express | City, STATE,
  • Fostered clean and safe environment for customers by keeping register area clear, organizing shelves and wiping and sanitizing food and drink stations.
  • Rotated product when stocking shelves to maintain freshness.
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Maintained accurate cash drawer by accounting for all transactions by end of shift.
  • Answered customer inquiries and used knowledge of store layout and product content to give directions.
  • Followed age-restricted sale policies, laws and procedures by requesting and verifying identification.
  • Processed cash and card transactions using cash register and performed scanning and weighing functions to complete customer purchases.
  • Received/Scanned in inventory from vendors and entered merchandise into inventory database to keep accurate records.
  • Complied with company guidance and TN State and federal laws to control sales of tobacco and alcohol products.
  • Assisted customers by answering questions and fulfilling requests to the best of my knowledge.
  • Helped customers complete purchases, locate items and explain the benefits of joining the reward programs to promote loyalty, satisfaction and sales numbers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Inspected work areas for cleanliness and obstacles and removed cartons/trash and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Completed sales with near-zero error rate using POS system.
Education
Expected in 05/2005 to to High School Diploma | Glencliff High School, Nashville, TN GPA:
Certifications
  • Iso 14001:2015 Environmental Management System Internal Auditor Training - March 26-27, 2018

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Resume Overview

School Attended

  • Glencliff High School

Job Titles Held:

  • Quality Technician
  • Cashier /Food Service Worker
  • Convenience Store Clerk

Degrees

  • High School Diploma

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