Case Manager Resume Examples

With a growing number of job opportunities in hospitals, clinics, government agencies and professional care centers, now can be a great time to search for work as a case manager. Our case manager resume examples can show you precisely how to create a professional resume that gives you a leg up in the hiring process. We’ll show you the skills and qualifications that are in high demand in the social services industry so you can tailor your document to make the best impression.


Case Manager Resume Template Chronological Customize This Resume

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What is a Case Manager?

Case managers typically work in healthcare or social service settings, though some may work in legal environments. They are responsible for managing the delivery of comprehensive healthcare services to enrolled patients. The specific duties of a case manager typically include assessing the individual situation of a patient, creating a plan for treatment or recovery, tracking patients’ progress and linking them to rehabilitation or support services. Case managers may collaborate with social workers, psychologists or local, state or national human service authorities.

What Makes This a Great
Case Manager Resume Example?

Case managers play an essential role in linking clients to vital healthcare and community services. If you’re building a career in this industry, feeling fulfilled in your job is likely a top priority. With our case manager resume examples you can take a big step toward finding a role that provides a comfortable living while also helping people. Here’s how our examples can aid your job search:

  • Professionally written content: In this resume example, the job seeker effectively uses role-specific phrases and terms such as “Documentation proficiency” and “Managed caseload of 30,” all of which are designed to pique hiring managers’ interest. Our certified resume writers expertly craft each page to show you how to do the same.
  • Resume format selection: The above example resume is for an applicant with more than 10 years of experience as a case manager, making the experience-centric chronological format a wise choice. Find out which format best highlights your experience, whether it’s chronological, functional or combination.
  • Examples of suitable templates: Since case managers are often employed by hospitals or clinics, professionalism is key, even at the application stage. This industry-appropriate example is effective because it is clearly labeled, easy to read, and simple enough to not be distracting.

3 Case Manager Professional Summary Examples

Depending on the wording, your resume’s professional summary can either grab the attention of potential employers or cause them to discount you from consideration immediately. Professional summaries should succinctly highlight your most relevant skills and achievements. Use our examples for guidance or our resume builder to craft a summary that outlines your unique qualifications. Here are three examples of such case manager professional summaries:

  1. Results-driven, certified case manager able to facilitate multiple aspects of care. Experienced with service coordination, treatment plan creation and information sharing. Skillful at developing and maintaining relationships with clients and community service providers to ensure the consistent and efficient delivery of services.
  2. Reliable case manager with 10+ years of experience helping families, children and mental health clients. Compassionate individual with experience working in hospitals, medical clinics, youth support homes and nursing facilities. LCSW certified.
  3. Mid-career case manager with strong experience promoting quality and cost-effective interventions and outcomes. Consistently deliver outstanding medical and community support services. Skilled in completing intake interviews, determining client needs, linking clients to services and maintaining communication.

3 Case Manager Work Experience Examples

Our professionally written case manager resume examples are a great way to see how to best present your work experience. Our resume builder also offers pre-written content appropriate for case managers of all experience levels, which you can then personalize with your own metrics. Here are examples of our work experience content:

  1. Counseled and mentored 100+ juvenile offenders with coping skills and education classes; created action plans, set goals, measured progresses and reviewed plans every 3 months to assess progress.
  2. Established and maintained community partnerships with educational institutes, service providers, religious organizations and medical clinics.
  3. Assisted clients in accessing community services by conducting classes and providing information, educational materials and local resources.

Top Skills for Your Case Manager Resume

Many top hospitals and government agencies use applicant tracking systems (ATS), software that looks for keywords to identify suitable applicants and exclude unqualified job seekers. Use the builder to optimize your resume by adding proficiencies that hiring managers highly desire in case managers. Here are hard and soft skills that might enhance your case manager resume:

Hard Skills

  • Interviewing and transcription
  • Microsoft Office 
  • Clinical healthcare experience
  • Medicare knowledge

Soft Skills

  • Decision-making
  • Oral and written communication 
  • Patience and compassion
  • Excellent interpersonal skills

Building Your Case Manager Resume with Our Builder:

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Case Manager FAQs

What do you do as a case manager?

Case managers work with clients in a variety of settings, including hospitals, clinics and rehabilitation centers. The main role of a case manager is linking clients to needed community services. Case managers may be responsible for interviewing clients upon intake, making recommendations for services, creating treatment plans and assessing progress over time.

What skills are needed to be a case manager?

Case managers work with all types of clients, including those who have mental health issues and addiction problems. Therefore, patience, empathy and excellent communication skills are essential. Delegation, organization and teamwork skills are important as case managers usually collaborate with healthcare practitioners and service providers on a regular basis. Case managers must also have the ability to make quick decisions and work with a high degree of autonomy and discretion.

How long do you have to go to school to be a case manager?

Typically, case managers need a bachelor’s degree in social work or a closely related field. Some states require that students complete a certain number of supervised hours in an internship or practicum setting before they can get a full-time job. Additionally, most states require that case managers maintain a valid license.