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director of clinical operations resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Focused Clinical Director with a background spent overseeing budget, personnel and regulatory concerns. A highly collaborative leader with skills in assigning caseloads, participating in meetings with clinical staff and ensuring that facility policies are observed. Offering exemplary communication and organizational skills.. I am bringing with me over 16+ years of experience in the medical field first serving as back office medical assistant, IVF Nurse Coordinator ,OR coordinator ,and now as a Clinical Director .I am dedicated to providing quality patient care by being a liason between them and the physicians to ensure their desires are known and needs are met.

Skills
  • o Advocate for patients’ rights; strive to understand a patient's needs and concerns
  • o Hardworking and energetic; adapt easily to change of environment and work schedule.
  • o Maintain critical thinking skills; essential to providing competent and dignified patient care
  • Strong clinical judgment
  • High level of autonomy
  • Patient/family focused

· Employee Recruitment and Hiring

· Clinical Development and Operations

· HIPAA Regulations

· Policies and Procedures Implementation

· Employee Performance Evaluations

· Quality Improvement Activities

· Operating Plans Development

· Regulatory and Statutory Compliance

Work History
Director of Clinical Operations , 09/2020 to Current
Amita HealthJenks, OK,

· Direct day-to-day administrative and operational functions for over six locations and Operation and Recovery unit , providing guidance and leadership to over 75+ employees.

· Overseeing Budgets and contracts

· Estimating monthly IVF production and outcomes

· Responsible for yearly Employee Performance Evaluations

· Addressing patient issues and concerns and providing solutions to ensure successful patient outcomes.

· Maintaining facility licensure's for Clinical, particularly Bio-waste Management , Radiation , and AAAASF accreditation.

· Infection Control Officer and Risk Manager

· Assisted in the Development of metrics to ensure that staffing needs are met and employees are utilized efficiently.

OR Coordinator, 11/2018 to 09/2021
Spring FertilitySan Francisco, CA,


· Develop and update Policies and Procedures to ensure compliance with the Health Department, Board of Medicine and accrediting body AAAASF

· Over seen multiple inspections commenced by the Florida Health Department , and AAAASF

· Direct report for all OR personnel and responsible for ensuring coverage.

· Responsible for All Chart Audits and Peer Reviews required for Accreditation.

· Educated patients about surgeries and provided treatment plan documentation.

· Reviewing consents with patients prior to procedures to ensure accuracy.

· Responsible for reviewing information pertinent with current cycle including reviewing Fertilization Reports, Cryo reports , Embryo reports and PGT-A reports.

· Providing on call service Friday - Monday , being first call with physician backup.

· Reviewed medical histories and current information to provide accurate information to surgeons.

· Collaborated with assistants and surgeons to prepare and set up rooms with adequate supplies and equipment.

· Maintained sterile surgical environment and secured confidential data to protect patients' health and privacy.

· Assisted families by answering questions, supplying general information and providing frequent updates on patient progress.

· Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.

· Provided skilled, timely and level-headed emergency response to critically-ill patients.

· Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

· Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

· Equipped patients with tools and knowledge needed for speedy and sustained recovery.

· Responsible for the care and recovery of patients during the pre-operative/ intraoperative and post-operative phase. Including full pre-operative assessments, assessing the patient's condition, recording vitals and reporting any change in the patient's condition to the attending physician and anesthesiologist, as well as provide pharmacological and non-pharmacological management and treatment during the post-operative phase.



IVF Nurse Coordinator, 04/2015 to 11/2018
IVF FLORIDA REPRODUCTIVE ASSOCIATESCity, STATE,


· Responsible for the coordination of multiple IVF and IUI cycles.

· Performing IVF Consultations, coordinating treatment dates, ordering medications and obtaining prior authorizations.

· Extensive patient education and teaching (including medications mixing and injection technique) ensuring that all pre-requisites have been met prior to the patient moving forward with the IVF process.

· Floating to the Operation and Recovery unit being responsible for the care and recovery of patients during the pre-operative/ intraoperative and post-operative phase. Including full pre-operative assessments, assessing the patient's condition, recording vitals and reporting any change in the patient's condition to the attending physician and anesthesiologist, as well as provide pharmacological and non-pharmacological management and treatment during the post-operative phase.

· Serving as a physician nurse responsible obtaining extensive medical histories on all new and returning patients, scheduling surgical procedures, triage, prescription refills, ordering medications, obtaining and reviewing all labs and medical records relevant to patient's treatment.

· Performing Intrauterine Inseminations, pap smears.

· Consenting patients for all procedures and chart preparation for surgery.

MEDICAL ASSISTANT oR Tech, 11/2005 to 04/2015
IVF Florida Reproductive AssociatesCity, STATE,

· Assisted with all minor surgeries with several different physicians including Oocytes retrievals, Cyst Aspirations, Hysteroscopies, Dilation and Curettage, and Urological procedures such as Micro Epidydimal Sperm Aspirations, Testicular Sperm Extractions, etc.

· Assisted in the pre-and post - operative care of patients.

· Responsible for preparation of charts prior to procedures.

· Assisted doctors with surgeries and non-invasive procedures.

· Collected blood, tissue and other laboratory specimens and prepared them for lab testing.

Education
Bachelor of Science: Business Management And Supervision, Expected in 04/2023 to Miami Dade College - Miami, FL,
GPA:
Associate of Science: Nursing, Expected in 01/2015 to ITT-Technical Institute - Fort Lauderdale, FL
GPA:
Nursing
Associate of the Arts: , Expected in 12/2009 to Miami Dade College - ,
GPA:
Additional Information
  • OR/PACU (10+ years) Experience
  • Proficient in Microsoft 2013 , Artworks and Nextgen


Accomplishments


  • Sunshine Award for Outstanding Job Performance 2012
Certifications
  • Registered Nurse in Florida, License number RN9408194, EXP 04/2023
  • Advanced Cardiac Life Support (ACLS) Certification Exp 6/2024
  • Basic Life Support, CPR Exp 06/2024
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Resume Overview

School Attended

  • Miami Dade College
  • ITT-Technical Institute
  • Miami Dade College

Job Titles Held:

  • Director of Clinical Operations
  • OR Coordinator
  • IVF Nurse Coordinator
  • MEDICAL ASSISTANT oR Tech

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of the Arts

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