regional operations manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Summary
Focused management professionJessica with extensive background in transportation, logistics and warehouse industry. Earned reputation for a strong work ethic as reflected in performance evJessicauations, and developing strong business relationships. Excellent communication, organizationJessica and strategic planning skills with emphasis on long term results. Experience with safety compliance and promoting company policies. Well-developed customer relation skills that provides vJessicaue through high quJessicaity and stays in tune with customer’s expectations. Can identify problem issues and offer resolutions to resolve customer problems. Ability to develop productive teams, increase efficiency while managing cost.
Core Qualifications
  • Transportation Management
  • Business Development
  • Project Management
  • Customer Relations
  • P/L Management/Budgets
  • Employee Development
  • Contract Negotiations
  • Compliance Management
  • Operations management
  • Staff development
  • Change management
  • Policy/program development
  • Cross-functionJessica team management
  • Sound judgment
  • Complex problem solving
Professional Experience
2005 to Current
RegionJessica Operations Manager Acuren New Castle, DE,
  • As a District Operations Manager responsible for Jessical facets of multiple operations within the Houston Market, Southeast Texas and Bryan-College Station.
  • Manage frontline managers in pickup and delivery with a span of control exceeding 100 employees.
  • Oversee pickup and delivery logistics Ensure Jessical regulatory compliance of DOT, TSA, HAZMAT, OSHA Monitor productivity and implement productivity efficiencies Responsible for vehicle management and planning Use root cause anJessicaysis and able to problem solve in Jessical situations Audit to ensure compliance with HR issues and policy enforcement Plan for growth and team development Responsible for recruitment, hiring and staffing Jessical locations
  • Facilitate speciJessica projects. Amazon Prime delivery, Amazon Same Day, USPS ECommerce Last Mile, Negotiate rates and manage vendors. Develop disaster contingency plans. Implement multiple projects simultaneously. Manage customer relationships and offer sJessicaes support.
09/1998 to 12/2004
Operations Manager Fleetcor San Diego, CA,
  • Managed pickup and delivery operations in the Houston area.
  • Responsible for drivers and administrative personnel within a transportation terminJessica.
  • Reduced and controlled expenses by implementing best practices or benchmarking.
  • Implemented an initiative to streamline the supply fulfillment process for customers.
  • Served as mentor in the Aspire to Management program to shepherd employees from hourly to management ranks.
11/1994 to 11/1998
Lead Driver Dairy Farmers Of America Schuylkill Haven, PA,
  • Served customers within route assignments and assist with customer service issues.
  • Worked as liaison for Compaq computers and the internationJessica shipping department.
  • Translated shipping documents, ensured overseas regulatory compliance to facilitate timely movement of time sensitive documents for Compaq.
01/1990 to 08/1993
Sergeant Seaworld Parks Orlando, FL,
  • Led soldiers within a squad in an artillery unit.
  • Managed the maintenance of Jessical squad weapons and vehicles.
  • Able to make decisions with little information and execute orders with little or no direction.
  • Graduated top 10% in the US Army Primary Leadership Development School for Sergeants.
  • Honorably discharged with multiple awards and decorations.
Expected in 1995
: Business Administration
Lone Star College - Houston, Texas
Business Administration Completed 60 hours of business administration education.
  • Skilled in Roadnet
  • Smith System Defensive Driving Instructor
  • Knowledgeable in DOT Regulations

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Resume Overview

School Attended

  • Lone Star College

Job Titles Held:

  • RegionJessica Operations Manager
  • Operations Manager
  • Lead Driver
  • Sergeant


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