Forward-thinking Operations Specialist bringing 1 and half years of expertise in Process Assistant/ Manager for Amazon sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Skills
Production deadline management
Ability to analyze reports
Program evaluation
Improvement plan knowledge
Organization
Supervision
Reliable and trustworthy
Team management
Critical thinking
Problem resolution
Quantitative skills
Experience in leadership
Education and Training
Seagoville High SchoolDallas, TXExpected in 06/2019 – –High School Diploma: - GPA:
Certifications
Optic Fiber installation Training - 2020
And talking about My time working for Amazon I have TDR certifications and access to Managers web sites.
Experience
Infosys Ltd - Process Associate Fort Worth, TX, 04/2020 - Current
Supported special projects upon request from department manager.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles at all times.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Department Of Agriculture - Data Technician Chester, CA, 04/2019 - 04/2020
Addressed service-line requests, conducting troubleshooting to maintain data and network levels of performance.
Led installation and upgrade provisioning for cabling and data transmission services projects.
Performed site surveys and inventory to cultivate installation and required materials planning.
Conducted planning, installation and testing for phone, wireless and network systems rollout.
Collected and monitored data to evaluate hardware execution levels and establish procedures for handling project installation and upgrade.
Completed data infrastructure deployments while maintaining compliance with mandated safety procedures and budgetary constraints.
Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
Translated written documentation and notes into emails and other types of correspondence.
Reviewed and updated account information in company computer system.
Maintained quality levels above prescribed minimums to support team productivity and efficiency.
Updated departmental standard operating procedures and database to accurately reflect current practices.
Identified and corrected data entry errors to prevent duplication across systems.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.
Cut and installed padding to specified dimensions while strictly following company methods.
Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.
Measured floor area to be carpeted and estimated required materials.
Measured, marked and cut carpeting to size with carpet knife.
Used adhesive to join seam edges where necessary.
Performed quality installations quickly and accurately while adhering to highest standards in customer service.
Installed shock-absorbing, sound-deadening or decorative coverings to floors, walls and cabinets with strict adherence to project specifications in order to meet design objectives.
Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
Removed excess cement and flooring materials to form tight joints and attractive finishes.
Rolled and pressed sheet wall and floor coverings onto cement bases to produce smooth and finished surfaces.
Applied adhesive materials to flooring and wall materials to join foundation material.
Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
Formed smooth flooring foundations by installing plywood or Masonite over support structures.
Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
Inspected surface to be covered to verify adequate support structures and dryness.
Accomplishments
For Amazon I Accomplish to have the knowledge to work on every shift of the day; For Example Night shift, Day shift. And have accomplish that my managers have the faith to leave me to do their job whenever they get busy. and accomplish to have a good word of me.
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