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Process Associate Resume Example

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PROCESS ASSOCIATE
Summary

Forward-thinking Operations Specialist bringing 1 and half years of expertise in Process Assistant/ Manager for Amazon sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

Skills
  • Production deadline management
  • Ability to analyze reports
  • Program evaluation
  • Improvement plan knowledge
  • Organization
  • Supervision
  • Reliable and trustworthy
  • Team management
  • Critical thinking
  • Problem resolution
  • Quantitative skills
  • Experience in leadership
Experience
Company Name | City, StateProcess Associate04/2020 - Current
  • Supported special projects upon request from department manager.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Company Name | City, StateData Technician04/2019 - 04/2020
  • Addressed service-line requests, conducting troubleshooting to maintain data and network levels of performance.
  • Led installation and upgrade provisioning for cabling and data transmission services projects.
  • Performed site surveys and inventory to cultivate installation and required materials planning.
  • Conducted planning, installation and testing for phone, wireless and network systems rollout.
  • Collected and monitored data to evaluate hardware execution levels and establish procedures for handling project installation and upgrade.
  • Completed data infrastructure deployments while maintaining compliance with mandated safety procedures and budgetary constraints.
  • Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
  • Translated written documentation and notes into emails and other types of correspondence.
  • Reviewed and updated account information in company computer system.
  • Maintained quality levels above prescribed minimums to support team productivity and efficiency.
  • Updated departmental standard operating procedures and database to accurately reflect current practices.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
Company Name | City, StateFlooring Installer09/2018 - 04/2019
  • Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.
  • Cut and installed padding to specified dimensions while strictly following company methods.
  • Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.
  • Measured floor area to be carpeted and estimated required materials.
  • Measured, marked and cut carpeting to size with carpet knife.
  • Used adhesive to join seam edges where necessary.
  • Performed quality installations quickly and accurately while adhering to highest standards in customer service.
  • Installed shock-absorbing, sound-deadening or decorative coverings to floors, walls and cabinets with strict adherence to project specifications in order to meet design objectives.
  • Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
  • Removed excess cement and flooring materials to form tight joints and attractive finishes.
  • Rolled and pressed sheet wall and floor coverings onto cement bases to produce smooth and finished surfaces.
  • Applied adhesive materials to flooring and wall materials to join foundation material.
  • Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
  • Formed smooth flooring foundations by installing plywood or Masonite over support structures.
  • Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
  • Inspected surface to be covered to verify adequate support structures and dryness.
Education and Training
Seagoville High School | City, StateHigh School Diploma06/2019
Accomplishments

For Amazon I Accomplish to have the knowledge to work on every shift of the day; For Example Night shift, Day shift. And have accomplish that my managers have the faith to leave me to do their job whenever they get busy. and accomplish to have a good word of me.

Certifications
  • Optic Fiber installation Training - 2020
  • And talking about My time working for Amazon I have TDR certifications and access to Managers web sites.
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Resume Overview

School Attended

  • Seagoville High School

Job Titles Held:

  • Process Associate
  • Data Technician
  • Flooring Installer

Degrees

  • High School Diploma

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