Current MSW student who is pursuing a career as an LCSW, using therapeutic intervention to assist others as they navigate resources in the community, social support, and healing.
Community resource knowledge
Verbal and written communication
Knowledge of SMART Recovery Principles
Group activity oversight
Interpersonal and written communication
Patient privacy and confidentiality
Direct patient care
08/2018 - CurrentSMART Recovery Group Facilitator | Delray Center For Healing - Delray Beach, FL
Facilitate upport groups for SMART Recovery clients suffering from mental health issues, substance abuse, and dual diagnosis.
Prepared and led support groups for patients.
Educated and taught various types of SMART skills to help members achieve the four points of SMART Recovery: Build and maintain motivation; Cope with urges to use; Manage thoughts, feelings, and behaviors; and live a balanced life.
Educated patients on potentially beneficial wellness services.
Abided by HIPPA guidelines to maintain strict confidentiality of client information.
Developed open rapport with patients, encouraging the sharing of questions and concerns, and crosstalk between group memebrs.
06/2017 - CurrentCare Support Case Manager | The Delray Center For Healing - Delray Beach, FL
Serve as treatment liason between therapist and client.
Compose weekly client schedule.
Manage monthy random drug screeenings for each client.
Lead and faciliatate process groups.
Conduct intake assessment, and new client orientation for PHP and IOP program clients who are being treated for substance abuse or mental health diagnosis.
Perfrom pre-admission and admission intakes in KIPU ducumenting client history, symptomologies, primary complaint, and risk factors to help estimate level of care.
Manage weekly meals prepared for program clients, ensuring that they satisfy nutritional standards to promote wellness, as well as overall mental health.
Facilitate daily administartive tasks such as documentation, group
sign in sheets, intake paperwork, feedback suveys, emails, and clinical meeting notes.
Organize monthly community events for program clients, program alumni, and community organizations.
Evaluated treatment plans against individual goals and healthcare standards.
Helped patients receive appropriate, high-quality care with reasonable results.
Updated patient charts using KIPU data such as weekly clincial notes and treatment planning in a timely manner to keep records current and support accurate treatments.
Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
Perform crisis intervention and client de-escalation.
01/2017 - 06/2017Front Desk Receptionist | Delray Center For Healing - Delray Beach, FL
Collaborated with team members to handle guest requirements from check-in through check-out.
Updated customer accounts with service chargs for individual appointments scheduled with thir psychatrist, therapsit, as well as other holistic services such as acupuncture and massage.
Oversaw fast-paced front desk operations at busy office with at least fifty clients needed to be checked in throughout any given day.
Kept accounts in balance and ran daily reports to verify totals.
Verified accuracy of financial data by checking payment cards against identification.
Entered customer data using MacPractice software and updated statuses whenever patrons changed rooms.
Resolved customer issues quickly and notified office manager immediately when problems escalated.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
Supervised and trained six administrative and clerical personnel and provided constructive feedback that boosted morale and led to increase in employee retention
Composed training procedures in writing in training manual for new hires.
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
10/2015 - 01/2017Psychometrist | Villar Neuropsychology - Lake Mary, FL
Performed various psychometry tests to assess clients for IQ Scores, as well as various neurocognitive disorders, mental healh diagnosis, anxiety, and depression.
Gathered process and outcome data and reported on the implementation of evidence-based interventions across outpatient clinics.
Critically analyzed test results to write interpreted reports related to diagnosis, recommended level of care, worker's compensation qualifications, disabilities, and treatment planning across many healthcare domains.
Disseminated reports and briefings for program management and evidence-based interventions.
Excellent oral and written communication skills with the ability to interact professionally with staff and clients.
Trained future employees and incooming interns best practices.
Scheduled weekly testing, as well as therapy clients.
2020Florida Atlantic University , Boca Raton, FLMaster of Arts: Social Work
2016University of Central Florida , Orlando, FLBachelor of Arts: Psychology