Retail Process Associate resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Technology Management Graduate with background in Construction Management. Strong technical proficiency with work history in Structural Steel Detailing, Project Management and Data Management. Superficial knowledge of MSOFFICE coupled with CAD and Blueprints reading abilities. Proven history of Team Management and Leadership.


Construction Skills: Drawings navigation & review, Construction documentation, Inspection, Estimating, Planning, Scheduling.

Construction Tools: AutoCAD, Revit Architecture, Sketchup, SDS/2 Structures, 3ds Max,, Primavera, Microsoft Project, Bluebeam.

Other Computer Skills: Windows, Macintosh, Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Skills: Public Speaking, Data Management, Leadership, Excellent Team-player, Organizational Skills and Problem Solving

Retail Process Associate, 05/2016 - 06/2018
Jh Technical Services, Inc. Pittsburgh, PA,
  • Generated meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
  • Involved in exhaustively managing and scrutinizing the trends in the pricing performance metrics as per the expectations set by the retail team of Amazon Germany.
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Documented process issues and recommendations and developed Corrective Action & Preventive Action Training Sessions and produced a new standard operating procedures to capture error patterns in the daily processes.
  • Audited Daily team activity as a Subject Matter Expert and has produced excellent results with 100% effective productivity in a month.
  • Extensively involved in a number of Kaizen projects leveraging technology and automation to build scalable and proficient solutions to deliver efficient pricing inputs with a sharp focus on the end customer.
Structural Steel Detailer, 08/2014 - 02/2016
H&R Steel Detailing Pvt Ltd City, STATE,
  • Studied blueprints, drawings and specifications to determine layout of work.
  • Modeled steel frames, columns, beams and girders using SDS/2 software according to blueprints or instructions from supervisors.
  • Trained to generate Erection sheets to be used in the construction site.
  • Identified problems that occurred on job and took cost-saving measures to provide resolution.
  • Opened drawings with Blue beam Revu and raised RFI's to General Contractors, Architects, Structural Engineering’s etcetera.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Internship Student, 01/2014 - 04/2014
CSIR, Institute Of Industrial Research City, STATE,
  • Shadowed Structural Engineering professionals such as Associate Structural Research Scientist for total of 1000 hours to learn best approaches.
  • Performed job tasks like Modelling and Simulation Using Matlab/Simulink tool and provided data by assisting the professionals with the project model.
  • Completed thorough research into different topics and prepared reports detailing information obtained and relevant insights.
  • Compiled, modeled and reported on data for senior staff.
Student Engineer Trainee, 11/2012 - 12/2012
JSV Constructions City, STATE,
  • Assisted as a trainee for the supervision and management of a hospital building construction.
  • Worked with other engineers to respond to requests for product improvements and quality concerns.
  • Reviewed and interpreted engineering blueprints and drawings to determine best approaches to projects.
  • Identified key processes that could be remedied and improved by careful assessment of the small hospital building construction.
Education and Training
Master of Science: Construction Management, Expected in 05/2021
State University of New York, Farmingdale. - Farmingdale, NY,
  • Major in Construction Management
  • Cum laude graduate with 3.98 GPA

Completed coursework:

  • Construction Analysis and Advanced Estimation
  • Legal Aspects of Construction Management
  • Construction Contracts
  • Intelligent Transportation System
  • Heavy Construction Operation and Equipment Management
  • Research Methods for Technology Management
  • Project Management
  • Clean Energy Systems
  • Technology Management and Ethics Policies
  • Engineering Quality and Reliability Management.
Bachelor of Engineering: Civil Engineering, Expected in 05/2014
Anna University - Chennai, India,

Retail Associate at

  • Received the "Spotlight" Award for delivering excellent results as a newbie in the team.
  • Recognized as "Star the month" in the year 2017 for outstanding performance and team contributions.
  • Led team to achieve highest productivity of the quarter in the year 2018, earning "Above and Beyond" recognition from upper management and financial reward.
  • Exceeded Productivity goals by an average of 110% in 2018.
  • Created highly effective new CAPA Program that significantly impacted efficiency and improved operations in the team.
  • Promoted to Subject Matter Expert due to CAPA audits and Training sessions that achieved Lowest errors in pricing trends.

H&R Steel Detailing

  • Consistently maintained high productivity ratings.
  • Developed fast and easy modelling styles while designing the connections using SDS/2 software with accuracy.

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Resume Overview

School Attended

  • State University of New York, Farmingdale.
  • Anna University

Job Titles Held:

  • Retail Process Associate
  • Structural Steel Detailer
  • Internship Student
  • Student Engineer Trainee


  • Master of Science
  • Bachelor of Engineering

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