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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Quality Group Lead with over 13 years of successful experience in quality and Quality Group Lead. Recognized consistently for performance excellence and contributions to success in Manufacturing industry. Strengths in Leading and Quality. Precise Quality Group Leader proficient in all QA operations, policies and procedures. Experience in developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

Skills
  • Policy reinforcement
  • Supervision
  • Team building
  • Communication
  • Process improvement
  • Staff training
  • Quality control tests
  • Organization
  • Team management
  • Osgood,Wexxar,Robots, Hand Tools, equipment
  • Employee supervision
  • New employee training
Work History
Quality Control Group Leader, 04/2019 - Current
Cambridge Isotope Laboratories, Inc. Xenia, OH,
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Tracked quality issues with external customers, suppliers and internal plant operations.
  • Collected production samples regularly and performed detailed quality inspections.
  • Reported production malfunctions to managers and production supervisors.
  • Specified quality requirements of raw materials with suppliers.
  • Inspected products and worker progress throughout production.
  • Established and tracked quality department goals and objectives.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Determined quality department standards, practices and procedures.
Production Group Leader, 02/2018 - 04/2019
Delhaize America Rockland, ME,
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Boosted efficiency by coordinating projects and assignments for 22 team members.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
Quality Control Group Leader, 10/2012 - 04/2019
Cambridge Isotope Laboratories, Inc. Andover, MA,
  • Recorded, analyzed and distributed statistical information.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Tracked quality issues with external customers, suppliers and internal plant operations.
  • Collected production samples regularly and performed detailed quality inspections.
  • Implemented new quality assurance and customer service standards.
  • Reported production malfunctions to managers and production supervisors.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Specified quality requirements of raw materials with suppliers.
  • Inspected products and worker progress throughout production.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Established and tracked quality department goals and objectives.
  • Determined quality department standards, practices and procedures.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
High School Diploma: , Expected in 07/2020
-
Penn Foster Career School - Scranton, PA
GPA:
Certifications

- Internal Auditor Training for BRC -12/30/2014

-HACCP On Demand- 5/13/2014

-Microbiological Concerns in Food Plant-5/21/2014

- Statistical Process Control - 7/25/2011

-(SPC) Level 1 -7/20/2011

- OSHA 10-Hour General Industry Safety- 3/25/2020

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School Attended

  • Penn Foster Career School

Job Titles Held:

  • Quality Control Group Leader
  • Production Group Leader
  • Quality Control Group Leader

Degrees

  • High School Diploma

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