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Group Lead Resume Example

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GROUP LEAD
Summary
Passionate Social Worker dedicated to providing effective and empathetic care. Seeks to provide effective and supportive care while simultaneously continuing both personal and professionals development. A social worker of nature who believes taking a child away from a parent or family should be the last resort, not the first option. Observers suspected cases of child abuse with great care and strive to find the healthiest solutions possible. But, who also believes that is not healthy for a child to live in a violent environment.I am a professional Social Worker committed to child welfare and the reform of Child Protective Services policies and procedures. And I will treat every case encountered calmly and with discretion.
Highlights
  • Passion for Social Work 
  • Speaking, understanding, writing and reading in Spanish and English.
  • Computer skills: I mastered the basics of Microsoft Office (MS Word, MS Excel, MS DOS, MS Publisher and MS PowerPoint)
  • Multilingual in Spanish, English, Dutch and Papiamentu
  • Highly organized and Persuasive
  • Reliable and Punctual
  • Team-player
  • Fast Learner
Experience
Group Lead12/2016 to 02/2017Jeld-WenNorth Wilkesboro , NC

Address: Lyraweg z/n Willemstad, Curacao

Stichting Begeleid Op Maat is a DayCare and Afterschool Childcare.

  • A Part-timer job as group lead in the afternoon to assist the children after-school with school assignments.
  • Pop quiz of school exams
  • Read in Spanish, Papiamentu with the children to improve they reading skills.
  • Created daily lesson plans for activities.
  • Openly exchanged ideas and materials with coworkers.
  • Carefully supervised children in play area.
  • Prepare the table for lunch.
  • Help clean the building, when all the children living the building.
Social Worker06/2016 to 01/2017AspiranetLong Beach , CA

Fundashon Bos di Hubentut is a Non-profit organization that vogue for the well-being of young people and children.

Address: Jan Otzenstraat z/n Willemstad, Curacao.

  • A Part-timer Contract as Social Worker in the project "Brigada di Seguridat I Formashon".
  • Working with special needs Children.
  • Report writing.
  • Workshops for Parents and Mentor planning.
  • Work independently and in a team setting.
  • Database Management.
  • Problem analyse of the clients.
  • Send emails.
  • Global logistics.
  • Budget of the event/workshop.
  • Make Year planning.
  • Appointment planning with the Psychologist and children with extreme behavioral issues.
  • Interviewed clients individually and with families to determine what services would best address their needs.
  • Communicated with relatives of patients about diagnoses and treatment programs.
  • New protocols design.
  • Listening skills.
Cashier/Salewoman09/2014 to 06/2016Jeld-WenTowanda , PA

  • A part-timer job as a salewoman and cashier at Bijoux Terner and Zazou at Riffort Village.
  • Zazou was a clothing and souvenir shop.
  • Bijoux Terner was a $10 jewelry and accessories shop.
  • Maintained friendly and professional customer interactions.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Cleaned and straightened work area. Assessed customer needs and responded to questions.
  • Unboxed new merchandise.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
  • Help cleaning before open the shop and before living workplace.
Group lead11/2013 to 03/2014AspiranetPittsburg , CA

Stichting Maatschappelijke Zorg en Herstel is a non-profit organization that provides care and supervision of children, youth and women in Curacao by circumstances (temporarily) unable to live at home. This Non-profit organization is divided in five: A time-out Living (Time Out Curacao), Crisis center for women and they children (Parada), A foster Care (Pleegzorgcentrale Curacao), Assisted Living for girls and Assisted Living for boys (Begeleid Zelfstandig Wonen).

Address: Kaya Kiwa 4 te Schelpwijk Willemstad, Curacao.

  • Part-timer job/substitute as a group lead at Parada.
  • Day report writing (What happened that day and how the clients have behaved themselves).
  • Help clients how to make a Curriculum Vitae.
  • Verify that the clients do their Corvee.
  • Maintained thorough case history records and wrote detailed reports.
Social Worker09/2013 to 08/2014Primrose SchoolCincinnati , OH

Stichting Maatschappelijke Zorg en Herstel is a non-profit organization. This Non-profit organization is divided in five: A time-out Living (Time Out Curacao), Crisis center for women and they children (Parada), A foster Care (Pleegzorgcentrale Curacao), Assisted Living for girls and Assisted Living for boys (Begeleid Zelfstandig Wonen).

Address: Kaya Kiwa 4 te Schelpwijk Willemstad

  • Internship at the Foster Care in Curacao (Pleegzorgcentrale Curacao before with the name: Pleeggezinnen Centrale "Mi Otro Kas").
  • Guiding five foster families regarding the development of the foster children.
  • Developed workable solutions for recurring problems for individuals and fosters families.
  • Consulted with other professionals regarding the treatment of specific clients.
  • Evaluated and addressed individual client needs and concerns.
  • Presented case history material for review and discussion with the multidisciplinary group.
  • Home visits and school visits.
  • Search and Matching available foster parents for a child.
  • Interviewed clients individually and with families (or Foster families)  to determine what services would best address their needs.
  • Collected and analyzed data.
  • Collected information about clients, using techniques such as testing, interviewing, discussion and observation.
  • Assisted in screening and selection of foster parents. 
  • Participation in case reviews related to the client compliance and progress in treatment activities.
  • Use of effective communication techniques.
  • Send Email, Letter writing, invitation card, PowerPoint presentation, MS Excel, MS Word, Outlook.
Salesgirl/promoter09/2013 to 10/2014AspiranetSacramento , CA

Address: Madurostraat 8 at Willemstad, Curacao.

  • Part-timer job as a salesgirl and promoter in Perfume Factory.
  • Promote new fragrances in the street.
  • Mix all the ingredients of the perfume and close it with the closing machine.
  • Cleaned and straightened work area.
  • Organized register supplies.
  • Bagged merchandise by following standard procedures.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
  • Open and Closing Cash register, count cash and make a small credit note, debit note, cash note report.
  • Described use and operation of merchandise to customers.
  • Send e-mail to the owner of the Closing amount and sales.
  • Clean and Close Building/Shop.
Administrator Assistant12/2012 to 08/2013Clinic PIA And Discover Unique NailsCity , STATE

Clinic PIA is a normal and medical pedicure/foot care center that help and prevent, infection, amputations and more. Discover Unique Nails is a nails design fashion nails center.

Address: Stoppelweg 28 Willemstad, Curacao.

  • Part-time job as administrator assistant at Clinic P.I.A. and Discover Unique Nails.
  • Maintain materials inventory and maintenance appointment schedules.
  • Organized and prepared spa area to next clients.
  • Clean and disinfected used pedicure and manicure tools for next client.
  • Answer calls and planning new appointments.
  • Call clients to confirm your appointments.
  • Washing Pedicure and manicure towels.
  • Charge customers/ work with the cash desk.
Social Worker12/2012 to 12/2012Fundashon Bos HubentutCity , STATE

Address: Jan Otzenstraat z/n Willemstad

Rummage Internship at Bos di Hubentut as a social worker in the project "Bisa No, Kore bai" in plenty of primary schools in Curacao. This Project "Bisa No, Kore bai" was designed to help children defend themselves against abuse.

  • Training children how to defend themselves against abuse.
  • Tell children stories to help them put themselves in a situation, and know what they can do.
  • Assist with child crisis during the workshop.
  • Teach the children that nobody can or is allowed to touch their intimate area.
  • Put attention to detail/ Child reaction (maybe there is one of the kids sexual assaulted).
Administrator assistant and library assistant07/2009 to 07/2013Kolegio Alejandro PaulaCity , STATE

Address: Schottegatweg Noord 105 in Willemstad, Curacao

Part-timer as administrator assistant at the Administration of Kolegio Alejandro Paula and library assistant in the school Library.

  • Register children who have come late to school.
  • Students profiles fill in the computer.
  • Fill in personal data of old and new students in the computer.
  • Put teachers schedules or management letters in the mailbox of all teachers.
  • Assist in new student enrollment. Charge inscription fee. Photocopying documents.
  • Write ill notification and call parents to pick up the child.
  • Replaced worn labels and barcodes to keep materials in good physical condition.
  • Maintained an inventory of contents for the rare books and archives collections.
  • Cleaned and repaired damaged books and library resource materials.
  • Monitored the lending of reserved course materials.
Administrator/Salewoman06/2009 to 09/2013Hilda's Dream WorldCity , STATE

Address: World Trade Center at Piscadera Bay zn, P.O. Box 6005 Willemstad, Curacao.

  • Cleaned and straightened work area.
  • Organized register supplies.
  • Operated cash register with proficiency.
  • Update list of Creditors.
  • Inventory of purchasing and selling prices.
  • Inventory of new and old merchandise.
  • Monthly report of expenses and profits.
  • MS Excel.
  • Received and processed cash and credit payments for in-store purchases.
  • Described use and operation of merchandise to customers.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Maintained friendly and professional customer interactions.
Waiter/Bartender12/2008 to 12/2016The Trader Party ServiceCity , STATE

Address: Piscadera Bay z/n Willemstad, Curacao

  • Part-time and On call waiter, bartender and buffet at The Trader Party Service & Restaurant.
  • Delivered quality food and beverage service to guests in a responsible manner.
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Prepared coffee and espresso drinks.
  • Neatly set tables.
  • Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
  • Served as backup for bartenders.
  • Collected money and made change.
  • Cleaned and filled ice bins.
  • Serve in Wedding or party.
Education
BBA: Social Worker2015University of Curacao, Dr. Moises Da Costa GomezState, Curacao
High School Diploma: Economy and Society2011Peter Stuyvesant CollegeState, Curacao
Personal Information
Birth date09-22-1989
Place of birth Venezuela - Edo. Zulia
Street Address 1125 SW 6th street, apt 5
Home Phone +1 (786) 614 5767
NationalityAmerican citizen
Driver's licenseNot in possession
Languages
SpanishVery Good command in speaking, understanding, writing and reading.
English Being fluent in speaking, understanding, writing and reading.
Papiamentu Very Good command in speaking, understanding, writing and reading.
Dutch Adequate control in speaking, understanding, writing and reading.
Skills
Assisted Living, Cashier, Dutch, English, fashion, MS Excel, Microsoft Office, MS PowerPoint, MS Publisher, MS Word, MS-DOS, working in profit and non-profit organization, Oral and write communication skills in Spanish, SPSS, Counseling, Quick Learner, Excellent relationship building skills, Sales understanding, Creative mindset, Thrives under pressure, Adaptable, Critical thinker
Additional Information
Personality
  • I like crafts, painting and listening to music.
  • I am a social worker of nature, targeted, communicative, team worker, have a lot of patient, flexible, friendly, creative, inquisitive, very go-getter, collaborator and I always try to find a solution to everything.
  • My allergy is carelessness, ignorance, someone who does not fulfill his promise, a liar.
  • I am not married and has no children yet.
  • I am a Christian believer (Christian).
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Resume Overview

School Attended

  • University of Curacao, Dr. Moises Da Costa Gomez
  • Peter Stuyvesant College

Job Titles Held:

  • Group Lead
  • Social Worker
  • Cashier/Salewoman
  • Group lead
  • Salesgirl/promoter
  • Administrator Assistant
  • Administrator assistant and library assistant
  • Administrator/Salewoman
  • Waiter/Bartender

Degrees

  • BBA : Social Worker 2015
    High School Diploma : Economy and Society 2011

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