Extensive experience providing client-focused consultation, case management, and intervention services for individuals and families facing challenges involving orientation, acculturation, and social adjustment derived from substance abuse, criminal activity, and poor educational outcomes. Highly skilled at developing service plans addressing client barriers to success in treatment and intervention programs. Advanced expertise managing philanthropic campaigns, coordinating deliverables, and expanding donor portfolios, exceeding established programmatic goals while developing new initiatives for addressing the needs of marginalized populations.
DIRECTOR OF SOCIAL SERVICES January 2015 to August 2015San Juan Rehabilitation & Care － Anacortes, WA
Served as initial point of contact with residents and families providing facility orientation and education of services.
Developed individual care plans for 55 residents managing resident progress through rehabilitation.
Coordinated access to external resources and service providers for residents preparing for discharge.
Resolved issues identified by residents and families pertaining to service provision and living environment.
DIRECTOR OF SOCIAL SERVICES May 2013 to November 2014Careage of Whidbey － Coupeville, WA
Managed care and discharge planning for 125 residents in rehabilitation and long-term care wards.
Created education and life skills support program matching 25 residents as mentor-tutors with 50 at-risk students.
Developed service plans for residents, oversaw collection of statistical information, and prepared summary reports.
Provided education to families and residents on evolving insurance and in-home support programs.
HOUSING GRANT ASSISTANCE PROGRAM DIRECTOR September 2009 to November 2011Department of Human Services － Coupeville, WA
Supervised 130 offender clients, ages 18-25, released from incarceration and treatment facilities.
Directed the living environments of 35 adults involved in Drug and Family Treatment Court programs.
Developed remedial education and career supports for clients with 85% completing their GED or AA degrees.
100% of offender clients completing classroom and career services programming secured permanent housing.
PROGRAM SUPERVISOR December 2008 to October 2009Island County Juvenile & Family Court Services － Coupeville, WA
Created network of 70 community organizations providing mentors for Juvenile Drug Court clients.
Secured $50k in donations developing educational and vocational supports to juvenile offenders.
Oversaw completion of 65 community projects emphasizing project leadership roles for 180 offender clients.
Compiled data metrics and authored project evaluation reports for presentations to constituency and donor groups.
YOUTH COURT PROGRAM DEVELOPER August 2008 to June 2009Island County Juvenile & Family Court Services － Coupeville, WA
Designed judicial adjudication program keeping first-time juvenile offenders out of incarceration facilities.
Trained 35 high school students as Youth Court officers applying Restorative Justice principals at hearings.
Supervised Youth Court staff for proper procedural adherence and correct application of judicial statutes.
Coordinated community engagement and monitoring of offenders during completion of court ordered sanctions.
BAWashington State University
Human Development-Summa Cum Laude (2008) Certificate, Center for Court Innovation Development of Adult Drug Courts (2013) Certificate, Center for Court Innovation Youth Court Training Curriculum (2008) Certificate, Bureau of Justice Assistance Development of Mental Health Court Training (2013 )
BA Human Development-Summa Cum Laude (2008) Certificate, Center for Court Innovation Development of Adult Drug Courts (2013) Certificate, Center for Court Innovation Youth Court Training Curriculum (2008) Certificate, Bureau of Justice Assistance Development of Mental Health Court Training (2013 )
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