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director of social services resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Extensive experience providing client-focused consultation, case management, and intervention services for individuals and families facing challenges involving orientation, acculturation, and social adjustment derived from substance abuse, criminal activity, and poor educational outcomes. Highly skilled at developing service plans addressing client barriers to success in treatment and intervention programs. Advanced expertise managing philanthropic campaigns, coordinating deliverables, and expanding donor portfolios, exceeding established programmatic goals while developing new initiatives for addressing the needs of marginalized populations.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
DIRECTOR OF SOCIAL SERVICES, 01/2015 - 08/2015
Stonerise Healthcare Llc Kingwood, WV,
  • Served as initial point of contact with residents and families providing facility orientation and education of services.
  • Developed individual care plans for 55 residents managing resident progress through rehabilitation.
  • Coordinated access to external resources and service providers for residents preparing for discharge.
  • Resolved issues identified by residents and families pertaining to service provision and living environment.
DIRECTOR OF SOCIAL SERVICES, 05/2013 - 11/2014
Stonerise Healthcare Llc Berkeley Springs, WV,
  • Managed care and discharge planning for 125 residents in rehabilitation and long-term care wards.
  • Created education and life skills support program matching 25 residents as mentor-tutors with 50 at-risk students.
  • Developed service plans for residents, oversaw collection of statistical information, and prepared summary reports.
  • Provided education to families and residents on evolving insurance and in-home support programs.
HOUSING GRANT ASSISTANCE PROGRAM DIRECTOR, 09/2009 - 11/2011
Brightspring Health Services Galax, VA,
  • Supervised 130 offender clients, ages 18-25, released from incarceration and treatment facilities.
  • Directed the living environments of 35 adults involved in Drug and Family Treatment Court programs.
  • Developed remedial education and career supports for clients with 85% completing their GED or AA degrees.
  • 100% of offender clients completing classroom and career services programming secured permanent housing.
PROGRAM SUPERVISOR, 12/2008 - 10/2009
Island County Juvenile & Family Court Services City, STATE,
  • Created network of 70 community organizations providing mentors for Juvenile Drug Court clients.
  • Secured $50k in donations developing educational and vocational supports to juvenile offenders.
  • Oversaw completion of 65 community projects emphasizing project leadership roles for 180 offender clients.
  • Compiled data metrics and authored project evaluation reports for presentations to constituency and donor groups.
YOUTH COURT PROGRAM DEVELOPER, 08/2008 - 06/2009
Island County Juvenile & Family Court Services City, STATE,
  • Designed judicial adjudication program keeping first-time juvenile offenders out of incarceration facilities.
  • Trained 35 high school students as Youth Court officers applying Restorative Justice principals at hearings.
  • Supervised Youth Court staff for proper procedural adherence and correct application of judicial statutes.
  • Coordinated community engagement and monitoring of offenders during completion of court ordered sanctions.
Education
BA: , Expected in
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Washington State University - ,
GPA:
Status -
Human Development-Summa Cum Laude (2008) Certificate, Center for Court Innovation Development of Adult Drug Courts (2013) Certificate, Center for Court Innovation Youth Court Training Curriculum (2008) Certificate, Bureau of Justice Assistance Development of Mental Health Court Training (2013 ) : , Expected in
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- ,
GPA:
Status -
Skills
clients, discharge planning, Innovation, insurance, long-term care, managing, Mental Health, mentor, access, network, presentations, programming, progress, project leadership, rehabilitation

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Resume Overview

School Attended

  • Washington State University

Job Titles Held:

  • DIRECTOR OF SOCIAL SERVICES
  • DIRECTOR OF SOCIAL SERVICES
  • HOUSING GRANT ASSISTANCE PROGRAM DIRECTOR
  • PROGRAM SUPERVISOR
  • YOUTH COURT PROGRAM DEVELOPER

Degrees

  • BA
  • Human Development-Summa Cum Laude (2008) Certificate, Center for Court Innovation Development of Adult Drug Courts (2013) Certificate, Center for Court Innovation Youth Court Training Curriculum (2008) Certificate, Bureau of Justice Assistance Development of Mental Health Court Training (2013 )

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