school counselor resume example with 11+ years of experience

Jessica Claire
School Counselor
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Determined School Counselor with success in helping students achieve educational goals and personal well-being. Talented in meeting the objectives of the counseling program by providing preventive education, advocacy, mediation and counseling to students. Sensitive to socioeconomic and cultural difference of students.

Professional Experience
School Counselor, 03/2023 - Current
Catholic Schools Waco, TX,
  • Maintained positive relationships with students, faculty, alumni, and administration.
  • Identified and addressed concerns of incoming students and parents.
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
  • Facilitated classroom discussions to emphasize bullying prevention.
  • Collaborated with teachers to define therapy objectives and analyze progress.
  • Developed and implemented individualized behavior plans to assist students with achieving academic and behavioral goals.
  • Collaborated with parents and teachers to help students reach potential.
  • Empowered students through counseling and skill-building exercises.
Administrative/Attendance Clerk, 07/2018 - 07/2022
City Of San Antonio, Tx San Antonio, TX,
  • Processed and scanned files into electronic databases.
  • Maintained accurate records of all absences, truancy issues, and disciplinary actions.
  • Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
  • Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
  • Made appropriate file information updates and system upgrades.
  • Accessed and used computer software applications to update and maintain records.
  • Checked records for accuracy and completeness, and correct errors.
  • Answered queries by locating and retrieving necessary files.
  • Input daily attendance information into the office database for over 600 student schools.
  • Prepared files for archiving and exchanges, tracking file movement and history.
  • Retrieved and disseminated information from computer databases.
  • Called parents and guardians to inquire about late or truant students.
  • Composed correspondence to internal and external parties as requested.
  • Learned and adapted quickly to new technology and software applications.
  • Ran errands and provided general office support in a professional environment.
Parent Liaison, 07/2015 - 07/2018
Marietta City Schools City, STATE,
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Facilitated positive and production communication between educators and families.
  • Instructed parents in school processes, academic programs and available resources.
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Utilized proactive mediation strategies to enhance communication and collaboration between parents and teaching staff.
  • Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
  • Worked with parents and teachers to locate central issues behind different student issues.
  • Produced detailed and timely reports, paperwork and other supporting materials to facilitate communication between families and educators, and central office.
  • Supported family members through process of setting goals and enhancing children's academic development.
  • Identified available community resources and programs for families of disabled children.
  • Documented parental involvement and submitted reports with details.
  • Provided strategic counseling to parents or guardians with difficulty in raising children and developed corrective action plans.
  • Coordinated documentation between parents and educators.
  • Cultivated positive and supportive relationships with community and family members to build productive academic environments that enhanced student engagement and academic performance.
  • Facilitated positive and proactive communication between families and educational staff.
  • Presented talks to families, administrators and community groups outlining support and service opportunities.
Patient Navigator/Program Coordinator, 08/2010 - 06/2015
  • Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Coached patients on self-advocacy.
  • Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
  • Engaged with patients to provide critical information.
  • Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Taught patients and families to use at-home medical equipment.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Provided excellent customer service to patients and medical staff.
  • Organized patient schedules and assisted in planning transportation and payments.
  • Helped patients and family members deal with loss and post-mortem planning.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Facilitated nursing care and individual patient and family education to support high risk and chronic disease management.
  • Facilitated communication between patients and various departments and staff.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Delivered support to medical staff in completion of patient paperwork.
  • Assisted with and facilitated transition of care from hospitals, rehabilitation facilities and skilled nursing facilities to home.
  • Assisted patients in scheduling doctor and healthcare appointments.
  • Professional referral network
  • Team collaboration and leadership
  • Data-driven decision making
  • Alcohol and substance abuse
  • Individual and group support
  • Mediation and crisis intervention
  • Youth and adolescent development
  • Mediation
  • Crisis Intervention
  • Career planning
Bachelor of Science: Community Health And Preventive Medicine, Expected in 12/2013
09/2006 - 12/2013
Mercy College - Dobbs Ferry, NY
Status -
Master of Science: School Counseling, Expected in 12/2022
01/2018 - 12/2022
Capella University - Minneapolis, MN
Status -
  • Georgia Assessment for Certification of Education (GACE) passed School Counseling Test I & II (Official score available upon request).

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mercy College
  • Capella University

Job Titles Held:

  • School Counselor
  • Administrative/Attendance Clerk
  • Parent Liaison
  • Patient Navigator/Program Coordinator


  • Bachelor of Science
  • Master of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: