Answers

Jul 31, 2018 - 06:47 PM
Yes, you absolutely should. Cover letters are your chance to introduce yourself as more than raw data points without personality. They’re your chance to make yourself human, and modern companies like AirBnB care very much about how every human they hire enhances their corporate culture.
Improve your chances at getting noticed by writing an engaging cover letter that reflects your knowledge of AirBnB’s corporate values and mission. Spotlight achievements in your letter, focusing on moments when you made a difference in a team environment.
Remember that AirBnB is in the business of hospitality, no matter if you’re applying for a role in customer service or a role in back-end platform development. Use your cover letter to demonstrate how your contributions would enhance AirBnB’s commitment to a great customer experience.

Oct 29, 2018 - 12:14 PM
The answer to whether you need a cover letter for a job at Airbnb is no, it is not required by the ATS. However, the answer to whether you should submit a cover letter for a job at Airbnb is yes, you should.
Airbnb is in the business of helping deliver unique and rich travel experiences to people around the world, which Airbnb accomplishes through creating a community of hosts and guests. All Airbnb employees, along with hosts and guests, are expected to treat the community with extraordinary care. Airbnb’s aim for guests is summed up wonderfully by the tagline, “Belong Anywhere,” and therefore inclusiveness is one of their core values.
The cover letter is your first chance to demonstrate your commitment to Airbnb’s mission, along with showing how your unique background can enhance the Airbnb community, and help provide rich experiences to community members. It is also a great place to discuss any hospitality industry or customer service experience you have had.
Even if you are applying for a backend tech or AppDev role, use the cover letter to address how you can contribute to a unique tech platform that is essential for both hosts and guests in the community.
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