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08/07/14
City, State, Zip Code
Home: 000-000-0000
email@email.com
Arcangela Panicucci
Company Name
City, State, Zip Code
000-000-0000
email@email.com
RE: Call Center Supervisor
Dear Ms. Panicucci,
As a highly skilled Call Center Supervisor, I read your posting for a new Call Center Supervisor with interest. My experience aligns well with the qualifications you are seeking at Company Name, in particular my role as Call Center Supervisor at Trustace, and I am certain I would make a valuable addition to your organization.
With more than 7 years’ experience as a Call Center Supervisor, I am adept in CRM platforms, lead generation, and training and development. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate customer needs assessment and motivational speaking, I excel at:
- Increasing employee production through the creation of incentive programs.
- Developing CSR goals based on client project requirements.
- Generating and interpreting sales reports.
- In addition to my experience and personal qualities, I have a solid educational foundation and a passion for sales management.
Please review my attached resume for additional details regarding my expertise and career achievements. I will follow up to request an appointment to discuss how my experience and background meets your needs.
Thank you for your time and consideration.
Sincerely,
Mallory Pineda
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