Aug 17, 2018 - 04:43 AM
One question that many jobseekers want to know the answer to is, "Is it better to address my cover letter to a hiring manager or HR director?" The truth is, both work.
Every organization is different, and while some may rely heavily on their HR departments to screen applicants, others only use HR at the very end of the process, when a department head has committed to a new hire. Typically, job descriptions include the name and email address of the person whom you should send your application to, making things easier on you. However, if a name is not included, your best bet would be to address the cover letter to the HR director.
According to Fast Company, the hiring and interview process takes on average ten days longer than it did in 2011. Studies attribute this to the increasing number of tests and screenings applicants must go through, many of which HR put on. This indicates that HR is more involved in the hiring process than what they used to be.
To summarize, when in doubt, address your cover letter to the HR director. However, if given a name, address it to that person, as the job description included his or her name for a reason.