Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

I’m enthusiastic and eager to rejoin the workforce and contribute to team success through hard work, attention to detail and excellent organizational skills. I’m motivated to learn, grow and excel in your company as I have in my past. Experienced with over seven years of experience in working in this field. I have an excellent reputation for resolving problems, improving customer satisfaction, and driving overall improvements. I’ve been recognized for inspiring management team members to excel and encouraging creative work environments.

Skills
  • Specialize in human relations whether it is therapeutic, supervisory, or interpersonal
  • Develop beneficial programs for others to achieve their goals
  • Distinguished in charting and monitoring progress with clients
  • Capable of using all Office applications to perform work duties
  • Experience with teaching and training others
  • Proficient at developing own schedule and program to implement
Education
Indiana University New Albany, iN, Expected in 12/2009 Bachelor of Arts : Psychology - GPA :
  • Minor of studies in Sociology
  • Concentration of studies in Criminal Justice
  • Dean's List awarded every semester
  • Graduated with High Distinction
  • Paid Supplemental Instructor in College Algebra
  • Member of the Psychology Club
Work History
State Of Indiana - Supplemental Employment Specialist
Newport, IN, 11/2014 - 04/2015
  • Recognized client employment barriers and devised strategies to resolve
  • Matched clients to open positions based on skills and work requirements
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Provided referrals for community resources and mental health professionals for clients
  • Analyzed client data to assess counseling program effectiveness and make improvements as necessary
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
  • Developed and executed plans to monitor standard process adherence
Cedge Software Consultants - Family Case Manager
Sunny Point, Southport, 10/2012 - 02/2014
  • Completed weekly progress notes, updated quarterly treatment plans and maintained patient records by successfully utilizing practice management software
  • Highlighted problematic behavior with healthy alternative as outlined in their treatment plan
  • Achieved excellent reviews in over 80% of clients and maintained long-term counseling relationships with numerous individuals and couples to provide ongoing care and support
  • Helped clients pinpoint emotions underlying personal and relational conflicts
  • Collaborated with social services, referral sources, and other professionals to meet patient and their family members needs
  • Created and managed knowledge base to offer staff and customers immediate informational access to treatment plans
  • Maintained regular contact with patients and identified opportunities to deliver added value to patient‘s relationships
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings as well as improve communication within the family
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record and have direct access to the patient’s treatment plan
  • Coordinated with team in developing project plans for prioritized initiatives on a weekly basis
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Conducted field visits 70% of the time addressing patient’s needs and to work on treatment goals
Our Lady Of Peace - Program Manager
City, STATE, 05/2010 - 10/2011
  • Provided direct occupational therapy services in hospital settings
  • Helped determine realistic treatment goals and adjusted steps based on patient progress
  • Helped improve fine motor, visual perception and sensory processing skills
  • Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas
  • Ordered office supplies and researched supplier discounts which resulted staying within or below budget
  • Collaborated with team to define treatment goals, organizational processes, achieve productivity standards and adhere to accuracy standards
  • Supervised daily administration and clinical planning for rehabilitation program
  • On boarded and trained staff, ensuring completion of tasks and job duties within expected timeframes
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs

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Resume Overview

School Attended

  • Indiana University

Job Titles Held:

  • Supplemental Employment Specialist
  • Family Case Manager
  • Program Manager

Degrees

  • Bachelor of Arts

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