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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Data and metrics-driven analyst with more than six years of experience delivering critical analyses and strategies for business and HR process solutions across a wide range of industries. Offers keen ability to capture, visualize, and translate analysis results into recommendations that drive business decision making, with history of driving performance improvements that positively affect the bottom line. Collaborate with cross-functional stakeholders to identify their needs and problem solve pain points. Confident in developing and facilitating presentations to C-suite and senior management using strong communication and presentation skills. Core Competencies: Cost Benefit | Impact Analysis | Forecasting | Business Intelligence | Data Analysis Change Management | Needs Assessments | Process Improvements | Business Human Resources | Department Restructuring | Merger and Acquisitions (M&A)
Skills
  • Workday | PeopleSoft | SAP | SQL Developer | ADP | Tableau | Mac and Windows
  • Microsoft-Word, Excel (pivot tables, VLOOKUP), PowerPoint, Project, Visio
  • Accounting, Excel
  • Acquisitions, PowerPoint
  • ADP, Windows
  • Ad, Microsoft-Word
  • Agile, Oil
  • Analyst, Developer
  • Automotive, Packaging
  • Benefits, Payroll
  • Budget, PeopleSoft
  • Business intelligence, Pivot tables
  • C, Pivot table
  • Change management, Quality
  • Concept, Reporting
  • Contracts, Retail
  • Cost analysis, Sales
  • Costing, SAP
  • Client, Scripts
  • Clients, SQL
  • Data analysis, Tableau
  • Data management, Transportation
  • Databases, Trend
  • Decision making, Visio
  • Delivery
  • Dependable
  • FSA
  • Government
  • HRIS
  • Insurance
  • Leadership
  • Litigation
  • Mac
  • Director
  • Management consulting
  • Marketing strategies
  • Market
  • Marketing
  • Materials
  • Meetings
Experience
10/2017 to Current Sr. Benefits Analyst Phoenix Children's Hospital | Laveen, AZ,
  • Provider of human capital and management consulting services, Evaluate health care plans of multiple clients across a broad range of industries.
  • Analyze clients' historical data, assess the needs of the company and their employees, and use business intelligence to forecast, develop, and implement comprehensive plans to address these needs while remaining within cost constraints.
  • Manage annual open enrollment and process status changes due to qualifying life events.
  • Partner with benefits vendors to ensure changes follow ERISA guidelines.
  • Develop reports and dashboards using historical data and forecast results from various systems to better understand clients' needs and employee productivity.
  • Travel throughout the country to conduct benefit meetings and/or assist client's active employees during open enrollment.
  • Lead internal team of five associates through benefits structure change by explaining the pros and cons of each benefit and reasons for packaging.
  • Create and distribute internal reporting and metrics of plans including monitoring of the self-funding claims experience FSA forfeitures and benefit plan expenditures to identify trends and make recommendation to minimize risks.
07/2013 to 10/2017 Facilitator / Product Specialist Crinetics Pharmaceuticals, Inc. | CA, State,
  • Provider of talent management and excellence in brand representation, Coordinated and facilitated consumer events and provided automobile product training to staff and potential customers.
  • Represented GM, Audi, Lexus, Mazda, and Porsche, traveling throughout the US using product knowledge to engage consumers and facilitate sales.
  • Achieved 100% of targets and quotas to engage potential clients and drive results.
  • Played key role in expanding GM brand and demographic by developing marketing strategies.
06/2011 to 12/2012 Compensation and Benefits Analyst Rockwell Automation, Inc. | Kalamazoo, MI,
  • Provider of human capital and management consulting services, Contributed to management of $17M in trust assets for clients in insurance, automotive, and retail industries, including monthly cash movements of more than $3M, for 4,000 employees and partners.
  • Maintained SQL 2010 scripts and indexes and performed complex queries for data analysis and extraction.
  • Processed employee commissions using advanced Excel calculations., Collaborated with HRIS director and analyst to replace SAP with Workday HCM; tested and implemented new system that was more user friendly for both end users and administrators.
  • Recommended using unlicensed employees to respond to escalations instead of outsourcing this service, thereby delivering more than $100K in external production costs savings.
  • Create Tableau databases to identify deviations in number of anticipated off-cycle payments that could result in significant costs to Aon; use data to communicate consequences (fines) to clients, decreasing deviations.
  • Liaised between Marketing, IT, and Accounting to obtain crucial information needed for incentives, cost analysis, trend, and budget reporting, thereby freeing up approximately 25% of analysts' time.
  • Reviewed comprehensive market data on a regular basis and recommend movement in structure if appropriate including costing and incumbent analyses.
  • Coached and developed 100+ benefits advisor specialists to prepare them for insurance license examinations.
08/2008 to 02/2010 Business Process Analyst COREY INVESTMENTS | City, STATE,
  • Leader in transportation and distribution of high-quality jet fuel, diesel fuel, and gasoline for government, military, and aviation, providing elite and dependable support to mission-critical enterprises around the globe, Facilitated and administered all aspects of M&A, delivering change management activities across multiple business lines and levels of management, as well as technology platform integration (e.g., payroll, IT), to procure materials and services needed for business objectives.
  • Generated monthly and ad hoc reports and ensured compliance with federal and global industry regulations.
  • Developed and presented company trends to C-suite.
  • Directed team of three analysts during two major acquisitions ($75-80M) to include attending meetings with senior leadership and key stakeholders, delivering analyses, and partnering with litigation.
  • Reduced costs to client and Corey by approximately $1.27M by reassigning department heads, delivering greater management control and increased decision making.
  • Participated as a key stakeholder in company-wide initiative in cost reductions by interviewing 10-12 managers and staff to create disciplined strategies to identify cost savings of more than $1M.
  • Supported launch of new in-house management consulting business concept for client, International Oil Trading Company (IOTC).
  • Performed quantitative and qualitative data analysis to optimize effective evidence-based decision making, influencing senior analyst to implement more efficient product transportation methods, leading to increase in accuracy of orders, on-time delivery, and ultimately, renewals for 100% of contracts.
  • Improved time and data management by using advanced Excel skills to maintain and organize data, including dictionaries, metadata repositories, VLOOKUP development, and pivot table reporting/generation.
  • Delivered project needs on time and within agreed criteria in a hybrid methodology environment as an attempt to transition to Agile methodology.
Education and Training
Expected in Master of Arts | Strategic Communications Management and Integrated Marketing UNIVERSITY OF SOUTH FLORIDA, Tampa, FL GPA:
Expected in Bachelor of Arts | English FLORIDA STATE UNIVERSITY, Tallahassee, FL GPA:
Activities and Honors

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Resume Overview

School Attended

  • UNIVERSITY OF SOUTH FLORIDA
  • FLORIDA STATE UNIVERSITY

Job Titles Held:

  • Sr. Benefits Analyst
  • Facilitator / Product Specialist
  • Compensation and Benefits Analyst
  • Business Process Analyst

Degrees

  • Master of Arts
  • Bachelor of Arts

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