Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Proficient Senior Benefits Analyst skilled at producing accurate reports and planning program operations. Well-versed in relating to and helping customers, coordinating vendor activities and managing processes such as open enrollments. Prepared to bring 20 years' experience and take on a dynamic position with room for advancement.

  • Multiple ADP Data Management Applications
  • Employee Onboarding
  • Benefits administration
  • New employee enrollment
  • Benefits explanation
  • Excel pivot tables/formulas
  • Customer Service
Work History
Sr. Benefits Analyst, 01/2012 - 03/2020
Phoenix Children's Hospital Binghamton, NY,
  • Administered health and welfare plans for corporate headquarters and 98 national field locations
  • Participated in development of health and welfare benefit plans
  • Coordinated Open Enrollment and Biometric Testing
  • Developed and facilitated Training Webinars for Open Enrollment and HRIS Benefit process
  • Successfully coordinated approximately 40 to 50 relocations annually
  • Provided benefit eligibility reporting (manual feeds) to all insurance Carriers
  • Maintained and developed vendor relations
  • Facilitated weekly benefits Onboarding
  • Oversaw self-funding Medical, Dental and Vision programs
  • Managed processing of benefits funding for account types like HSA and FSA
  • Leveraged and integrated in-depth knowledge of benefit programs, technology and regulatory requirements for data security to provide business partners level advice and solutions
  • Administered ACA compliance and reporting.
  • Contributed to operational changes across departments with shared system requirements
  • Acted as point of contact to receive and respond to inquiries from members
  • Provided subject matter expertise on eligibility, coverage and other benefits matters
  • Trained benefit administrators, members and internal staff on system changes and introduction of new technology
  • Developed test cases and performed user acceptance testing to validate that results met requirements and business needs
  • Delivered communication and training for benefit administrators on new plans and changes
  • Stewarded HRIS, ensuring accuracy of employee data and employee changes
  • Acted as primary contact for over 3,000 employees for benefit system input and database updates
HR Generalist / Benefits Manager, 01/2010 - 01/2012
Lvmh Madison, WI,
  • Provided results oriented support to variety of human resource disciplines for this construction, excavation and Energy Services Company
  • Optimized efficiency of Benefit administration, communication and reconciliation through implementation of new electronic tracking system and reducing overall processing time
  • Implemented efficient Open Enrollment system, reduced number of inaccuracies by 40% and streamlined transfer of information to carriers
  • Provided HR Policy guidance and interpretation
  • Performed all new hire Onboarding
  • Successfully maintained employee personnel and benefits information utilizing payroll system (Spectrum)
  • Provided recommendations to upper management and assisted in analysis of benefit plans
  • Assisted VP of Human Resources in other all areas as needed
  • Recognized by Senior Management for creation of more creditable and confident Benefits department
HR Generalist / Benefits Specialist, 01/2007 - 01/2010
Marion Community Schools City, STATE,
  • Developed and implemented benefits program that provided employees more comprehensive understanding of all benefit plans
  • Maintained employee personnel/benefits information through HRIS system (Komputrol)
  • Accurately administered all employee benefit plans
  • Assisted employees in transition from active employee benefits to retirement benefits
  • Annuity enrollment, changes and terminations of 403(b), Public Employees Retirement Fund (PERF), and Indiana State Teachers Retirement Fund (ISTRF)
  • Prepared information and documentation for annual benefit renewals
  • Efficiently reconciled monthly insurance invoices
  • Onboarding of all new hires
  • Successfully processed over 600 open enrollments annually
Store Manager, 01/2003 - 01/2007
Christopher And Banks City, STATE,
  • Managed 15 employees in areas of customer service, sales, product knowledge and constructive coaching.
  • Screened and interviewed candidates exempt and nonexempt positions.
  • Conducted new hire orientation and training monthly.
  • Conducted employee performance evaluations.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Created work schedules according to sales volume and number of employees.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Associate of Science: Business Administration, Expected in
Ivy Tech Community College - Marion, IN,

Degree yet to be completed.

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School Attended

  • Ivy Tech Community College

Job Titles Held:

  • Sr. Benefits Analyst
  • HR Generalist / Benefits Manager
  • HR Generalist / Benefits Specialist
  • Store Manager


  • Associate of Science

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