- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
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Proficient Senior Benefits Analyst skilled at producing accurate reports and planning program operations. Well-versed in relating to and helping customers, coordinating vendor activities and managing processes such as open enrollments. Prepared to bring 20 years' experience and take on a dynamic position with room for advancement.
- Multiple ADP Data Management Applications
- Employee Onboarding
- Benefits administration
- New employee enrollment
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- Benefits explanation
- Excel pivot tables/formulas
- Customer Service
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Sr. Benefits Analyst, 01/2012 - 03/2020
Phoenix Children's Hospital – Binghamton, NY,
- Administered health and welfare plans for corporate headquarters and 98 national field locations
- Participated in development of health and welfare benefit plans
- Coordinated Open Enrollment and Biometric Testing
- Developed and facilitated Training Webinars for Open Enrollment and HRIS Benefit process
- Successfully coordinated approximately 40 to 50 relocations annually
- Provided benefit eligibility reporting (manual feeds) to all insurance Carriers
- Maintained and developed vendor relations
- Facilitated weekly benefits Onboarding
- Oversaw self-funding Medical, Dental and Vision programs
- Managed processing of benefits funding for account types like HSA and FSA
- Leveraged and integrated in-depth knowledge of benefit programs, technology and regulatory requirements for data security to provide business partners level advice and solutions
- Administered ACA compliance and reporting.
- Contributed to operational changes across departments with shared system requirements
- Acted as point of contact to receive and respond to inquiries from members
- Provided subject matter expertise on eligibility, coverage and other benefits matters
- Trained benefit administrators, members and internal staff on system changes and introduction of new technology
- Developed test cases and performed user acceptance testing to validate that results met requirements and business needs
- Delivered communication and training for benefit administrators on new plans and changes
- Stewarded HRIS, ensuring accuracy of employee data and employee changes
- Acted as primary contact for over 3,000 employees for benefit system input and database updates
HR Generalist / Benefits Manager, 01/2010 - 01/2012
Lvmh – Madison, WI,
- Provided results oriented support to variety of human resource disciplines for this construction, excavation and Energy Services Company
- Optimized efficiency of Benefit administration, communication and reconciliation through implementation of new electronic tracking system and reducing overall processing time
- Implemented efficient Open Enrollment system, reduced number of inaccuracies by 40% and streamlined transfer of information to carriers
- Provided HR Policy guidance and interpretation
- Performed all new hire Onboarding
- Successfully maintained employee personnel and benefits information utilizing payroll system (Spectrum)
- Provided recommendations to upper management and assisted in analysis of benefit plans
- Assisted VP of Human Resources in other all areas as needed
- Recognized by Senior Management for creation of more creditable and confident Benefits department
HR Generalist / Benefits Specialist, 01/2007 - 01/2010
Marion Community Schools – City, STATE,
- Developed and implemented benefits program that provided employees more comprehensive understanding of all benefit plans
- Maintained employee personnel/benefits information through HRIS system (Komputrol)
- Accurately administered all employee benefit plans
- Assisted employees in transition from active employee benefits to retirement benefits
- Annuity enrollment, changes and terminations of 403(b), Public Employees Retirement Fund (PERF), and Indiana State Teachers Retirement Fund (ISTRF)
- Prepared information and documentation for annual benefit renewals
- Efficiently reconciled monthly insurance invoices
- Onboarding of all new hires
- Successfully processed over 600 open enrollments annually
Store Manager, 01/2003 - 01/2007
Christopher And Banks – City, STATE,
- Managed 15 employees in areas of customer service, sales, product knowledge and constructive coaching.
- Screened and interviewed candidates exempt and nonexempt positions.
- Conducted new hire orientation and training monthly.
- Conducted employee performance evaluations.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Created work schedules according to sales volume and number of employees.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated merchandise and displays to feature new products and promotions.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Associate of Science: Business Administration, Expected in
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Ivy Tech Community College - Marion, IN,
GPA:
Degree yet to be completed.
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