Well-qualified HR leader capable of managing employees, associates and day-to-day department operations with a decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with an open but authoritative style.
Sr. Human Resources Business Partner, 04/2020 to Current Ehealth, Inc. – Santa Clara, CA,
Responsible for the successful management of Human Resource practices, processes, and policies for assigned client groups.
Provide guidance and knowledge that covers multiple areas of human resources including employment, recruiting, employee relations, basic compensation and benefits as a single point of contact for assigned client base.
Address challenges such as retention, development, selection, succession planning and the cultural barriers to change as a result of assigned clients business plan, as well as short and long term goals.
Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
Mediated discussions between employer and employee representatives in attempt to reconcile differences.
Spearheaded negotiation of union contracts as company representative.
Human Resources Business Partner, 04/2018 to 04/2020 Cox Auto Inc – Fort Myers, FL,
As a member of the leadership team assigned to support 33 client groups and approximately 2900 employees
Resolved understaffing issues, disputes, employee terminations and disciplinary procedures
Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement
Liaised between multiple business divisions to improve communications
Discovered and resolved complex issues that affected management and business decisions
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances
Human Resources Generalist, 09/2014 to 04/2018 Fresenius Kabi Us – Canton, MA,
Manage a team of four(4) Human Resources Specialists, providing direction for front office support including but not limited to face to face associate support, payroll questions, scheduling changes, and drafting associate counseling documents,
Staff Part-Time Flex and Peak Season associates- scheduling and setup of interview events, orientation, on-boarding and off-boarding of approximately 2700 Associates
Partner with the Operations Leadership for internal job postings and selection process to ensure effectiveness, compliance, and equity within the organization
Assist Executive Team with drafting, editing, and administering disciplinary actions up to and/or including termination. Conduct investigations and make recommendations regarding issues of staff disputes or misconduct
Manage initiation and monitoring of the Leave of Absence programs. Participate in Safety Incident Reviews, to determine root cause and action plans
Coordinate forum for open exchange of associate ideas including "We're Listening" and Weekly Agenda meetings
Sr. Human Resources Coordinator, 06/2011 to 09/2014 Firstservice Residential – El Dorado Hills, CA,
Serve as first and primary point of contact for faculty, management, and staff with regards to interpretation of human resource policies, procedures, and practices for JHU
Coordinate employment process, in collaboration with divisional human resources, to ensure an efficient and smooth process in accordance with all applicable university policies and procedures
Conduct employee relations case to include investigations, interviews, mediation, and advisement to staff, students, and faculty
Coordinate Visa process for International staff and students
Creates job descriptions for new positions. Prepare personnel requisitions for submission to human resources
Responsible for coordinating initial departmental efforts related to staff that require Family Medical Leave (FMLA) and process short-term disability and FMLA requests
Prepare payroll forms; enter grant allocations for each employee to ensure payroll is accurate , monitor and maintain appropriate payroll related documents; prepares weekly payroll; research and resolve payroll problems for employees
Education
Bachelor of Science (BS): Business Administration, Human Resources Management, Expected in 05/2015 Strayer University - Washington, DC, GPA:
Associate of Arts: Business Administration, Expected in Coppin State University - Baltimore, MD GPA:
High School Diploma: General Studies, Expected in 06/1994 Western High School - Baltimore, MD GPA:
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