Sr Human Resources Business Partner Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Strategic Human Resources Business Partner responsible for the delivery and execution of human capital initiatives. Strong understanding of the effect a proactive, business-focused HR function can have on the success of an organization. Passionate, strong initiative and customer-focused perspective result in the ability to assess situations and implement solutions to a diverse set of clients at multiple levels of the organization.

  • Cross Functional Collaboration
  • Problem Solving
  • Relationship Building
  • Employee Development
  • Human Capital Management
  • Verbal and Written Communication
  • Organizational Development
  • Human Resources Best Practices
  • Analyzing and Modifying Compensation
  • Employee Feedback and Recognition
  • Data and Trends Analysis
  • Employee Engagement Strategies
Work History
Sr. Human Resources Business Partner, 05/2017 to Current
Ehealth, Inc.Indianapolis, IN,

Strategic Human Resources Business Partner supporting SVP and VP level executives across multiple markets and functions. Proactively provide HR solutions by assessing key HR metrics and engaging the appropriate HR Centers of Excellence (COE’s) to ensure both business and people strategy are in alignment.

Key Accomplishments:

  • Led a project team of five (5) Human Resources professionals to create a Reorganizations Toolkit with integrated change management principles, resulting in a consistent, repeatable approach to supporting reorganizations of various size and scale.
  • Created a career progression standard operating procedure for the EO Contact Center which outlined both the technical and behavioral competencies required for upward mobility within both the Member Services and Provider Services areas. This program was socialized with the HRBP team as an enterprise solution for future use.
  • Led the communication and action planning for the President of PerformRx leadership transition, resulting in a smooth transfer to the Interim leader with minimal disruption.
  • Created a Communication & Action Plan for the AmeriHealth Caritas Delaware Market President to ensure a comprehensive return for community-facing associates during the COVID-19 pandemic.
Human Resources Manager, 10/2007 to 05/2017
Associated BankEagan, MN,

Human Resources Manager responsible for execution of HR strategy for 700+ employees within the Northeast Zone Commercial Insurance division, with a primary focus on performance management, coaching, development, and compensation planning.

Key Accomplishments:

  • Member of Americas HR Task Force, working cross-functionally inside and outside of HR, with the goal of identifying opportunities for process improvement and simplification.
  • Member of Talent Acquisition Workstream, collaborating with TA leads and HR Managers across the US on standardizing processes, such as building consistent job description templates.
  • Served in an advisory capacity to zonal High Potential Leadership groups by providing recommendations on activities that support the aspirations of participants, such as exposure to senior management, training opportunities, and personality assessments.
Client Advocate, 06/2006 to 10/2007
AllscriptsGlen Allen, VA,

Employee benefits professional with a primary focus of articulating the value and intricacies of benefit plans to clients in the metro Atlanta area.

Key Responsibilities:

  • Managed Advocate Desk by acting as liaison between Human Resources executives and Insurance Carriers to resolve health, dental, vision, life and disability benefit plan questions and issues.
  • Produced slide presentations and Benefits at a Glance publications to educate our clients’ employee base on their benefit program.
  • Coordinated client benefit plan implementation process by collecting group census and health condition information.
Human Resources Representative, 05/2004 to 05/2006
Ryko Solutions IncOklahoma City, OK,

Promoted to HR Representative within one year of employment due to outstanding customer focus and handling of tactical human resources matters for 1000+ employees.

Key Responsibilities:

  • Conducted weekly new employee benefits orientations.
  • Processed new hire paperwork, including payroll, legal, and benefits forms.
  • Provided strong customer service to 1,000+ employees by answering payroll and benefit questions in an accurate and timely manner.
  • Provided administrative support to HR management team to include processing new hire paperwork, faxing, filing, copying, answering phones, and taking accurate messages.
  • Prepared reports on an ad-hoc basis.
Master of Science: Human Resources Development, Expected in 09/2018
Villanova University - Villanova, PA
Bachelor of Arts: Psychology, Expected in 05/2003
Rutgers, The State University of New Jersey - New Brunswick, NJ

SHRM-SCP - SHRM Senior Certified Professional

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Resume Overview

School Attended
  • Villanova University
  • Rutgers, The State University of New Jersey
Job Titles Held:
  • Sr. Human Resources Business Partner
  • Human Resources Manager
  • Client Advocate
  • Human Resources Representative
  • Master of Science
  • Bachelor of Arts