Senior Human Resources Representative Resume Example
Dedicated to offering exceptional assistance to team members and leadership. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Driven Human Resources professional offering 2 years career history in HR roles. Superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel. Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. As a senior HR Representative I strive to make the lives of every Choctaw nation associate extraordinary. We provide a extraordinary experience for each new hire , provide a fun and fulfilling environment for our associates and we add value to the Choctaw nation and our communities. We help ensure every Choctaw nation associate a bright future with the Choctaw Casino & Resort. I am motivated to learn, grow and excel in any task im assigned.
- Gathered information for unemployment claims and acted as company representative at unemployment hearings.
- Motivated employees through special events, and constructive feedback.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Participated in job fairs to bring in local talent for long term and seasonal positions.
- Worked as effective team member while contributing to HR projects.
- Resolved issues, disputes, employee terminations and disciplinary procedures.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Educated management on successful policy implementation and enforcement actions.
- Set overall vision and provided team leadership.
- Hired, managed, developed and trained staff, established and monitored goals for staff directly reporting to myself.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Delivered friendly assistance with new hires throughout new hire process.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased associate engagement through social media.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Answered employee inquiries regarding health benefits and 401k options.
- Planned and launched large-scale events that boosted employee Moral.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Educated staff on HR software Hoshonti and JDE.
- Completed human resource operational requirements by scheduling and assigning employees.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Office administration
- Conflict Resolution
- Time management
- Organization skills
- Business growth and retention
- HR policies
- Planning and Coordination
- Customer/Client relations
- Technical Support
- Scheduling
- Verbal and written communication
- MS Office
- Team management
- New hire on-boarding
- Team Building
- Computer skills
- Excellent work ethic
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Resume Overview
School Attended
- Durant High School
- Southeastern Oklahoma State University
Job Titles Held:
- Human Resources Generalist
- Senior Human Resources Representative
- Human Resource Representative
- Sales Associate
Degrees
- High School Diploma
No Degree : Marketing
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