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Senior Human Resources Representative Resume Example

Resume Score: 80%

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SENIOR HUMAN RESOURCES REPRESENTATIVE
Professional Summary

Dedicated to offering exceptional assistance to team members and leadership. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Driven Human Resources professional offering 2 years career history in HR roles. Superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel. Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. As a senior HR Representative I strive to make the lives of every Choctaw nation associate extraordinary. We provide a extraordinary experience for each new hire , provide a fun and fulfilling environment for our associates and we add value to the Choctaw nation and our communities. We help ensure every Choctaw nation associate a bright future with the Choctaw Casino & Resort. I am motivated to learn, grow and excel in any task im assigned.

Accomplishments
  • Took charge of New Hire Orientation in less then 6 months of being in HR.
  • Helped create guides to help associates understand Hoshonti
  • Built a relationships working along side my departments & associates
Work History
Choctaw Nation Of Oklahoma - Senior Human Resources RepresentativeDurant, OK07/2020 - Current
  • Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
  • Conducted employment verifications and unemployment Claims.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Delivered friendly assistance with new hires throughout new hire process.
  • Drafted copy for documents, social media posts and internal memoranda.
  • Managed employee exit interviews and paperwork.
  • Created and updated tracking spreadsheets using Microsoft Office.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Assisted manager in all aspects of business operations.
  • Worked closely with coworkers to strategically plan for company growth.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Utilized social media marketing tools such as Team Choctaw .
  • Managed social media accounts like Team Choctaw. generating interest for existing and upcoming associate events or deadlines.
  • Increased associate engagement through social media.
  • Serve as company representative to promote company objectives.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
Choctaw Nation Of Oklahoma - Human Resource RepresentativeDurant, OK02/2019 - Current
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Planned and launched large-scale events that boosted employee Moral.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Educated staff on HR software Hoshonti and JDE.
  • Completed human resource operational requirements by scheduling and assigning employees.
Choctaw Nation Of Oklahoma - Sales AssociateDurant, OK12/2017 - 02/2019
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Processed product returns and assisted customers with other selections.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other venues.
  • Educated customers on promotions to enhance sales.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Skills
  • Office administration
  • Conflict Resolution
  • Time management
  • Organization skills
  • Business growth and retention
  • HR policies
  • Customer service
  • Communications
  • Planning and Coordination
  • Customer/Client relations
  • Technical Support
  • Scheduling
  • Verbal and written communication
  • Maintaining files
  • Effective planning
  • MS Office
  • Team management
  • New hire on-boarding
  • Team Building
  • Responsible
  • Computer skills
  • Excellent work ethic
Education
05/2016Durant High SchoolDurant, OKHigh School Diploma
Southeastern Oklahoma State UniversityDurant, OKNo Degree: Marketing
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Choctaw Nation Of Oklahoma

School Attended

  • Durant High School
  • Southeastern Oklahoma State University

Job Titles Held:

  • Senior Human Resources Representative
  • Human Resource Representative
  • Sales Associate

Degrees

  • High School Diploma
    No Degree : Marketing

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