Senior Human Resources Representative Resume Example Choctaw Nation Of Oklahoma

SENIOR HUMAN RESOURCES REPRESENTATIVE

Professional Summary

Dedicated to offering exceptional assistance to team members and leadership. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Driven Human Resources professional offering 2 years career history in HR roles. Superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel. Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. As a senior HR Representative I strive to make the lives of every Choctaw nation associate extraordinary. We provide a extraordinary experience for each new hire , provide a fun and fulfilling environment for our associates and we add value to the Choctaw nation and our communities. We help ensure every Choctaw nation associate a bright future with the Choctaw Casino & Resort. I am motivated to learn, grow and excel in any task im assigned.

Accomplishments

Took charge of New Hire Orientation in less then 6 months of being in HR.
Helped create guides to help associates understand Hoshonti
Built a relationships working along side my departments & associates

Work History

Choctaw Nation Of Oklahoma - Senior Human Resources RepresentativeDurant, OK07/2020 - Current

Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
Conducted employment verifications and unemployment Claims.
Met with staff to resolve difficult situations related to performance and conflict management.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Delivered friendly assistance with new hires throughout new hire process.
Drafted copy for documents, social media posts and internal memoranda.
Managed employee exit interviews and paperwork.
Created and updated tracking spreadsheets using Microsoft Office.
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Assisted manager in all aspects of business operations.
Worked closely with coworkers to strategically plan for company growth.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Utilized social media marketing tools such as Team Choctaw .
Managed social media accounts like Team Choctaw. generating interest for existing and upcoming associate events or deadlines.
Increased associate engagement through social media.
Serve as company representative to promote company objectives.
Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
Onboarded new employees, including training, mentoring and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.

Choctaw Nation Of Oklahoma - Human Resource RepresentativeDurant, OK02/2019 - Current

Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
Answered employee inquiries regarding health benefits and 401k options.
Planned and launched large-scale events that boosted employee Moral.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Educated staff on HR software Hoshonti and JDE.
Completed human resource operational requirements by scheduling and assigning employees.

Choctaw Nation Of Oklahoma - Sales AssociateDurant, OK12/2017 - 02/2019

Trained and developed new sales team associates in products, selling techniques and company procedures.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Maintained organized, presentable merchandise to drive continuous sales.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Processed product returns and assisted customers with other selections.
Engaged with customers to effectively build rapport and lasting relationships.
Delivered high level of assistance by locating products and checking store system for merchandise at other venues.
Educated customers on promotions to enhance sales.
Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
Changed sales floor signs to show current pricing and support product promotions.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.

Skills

Office administration
Conflict Resolution
Time management
Organization skills
Business growth and retention
HR policies
Customer service
Communications
Planning and Coordination
Customer/Client relations
Technical Support

Scheduling
Verbal and written communication
Maintaining files
Effective planning
MS Office
Team management
New hire on-boarding
Team Building
Responsible
Computer skills
Excellent work ethic

Education

05/2016Durant High SchoolDurant, OKHigh School Diploma

Southeastern Oklahoma State UniversityDurant, OKNo Degree: Marketing

Resume Overview

Companies Worked For:

Choctaw Nation Of Oklahoma

School Attended

Durant High School
Southeastern Oklahoma State University

Job Titles Held:

Senior Human Resources Representative
Human Resource Representative
Sales Associate

Degrees

High School Diploma
No Degree : Marketing

Senior Human Resources Representative Resume Example

Resume Score: 80%

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