senior human resources generalist resume example with 9 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Work History
Senior Human Resources Generalist, 04/2015 to Current
Tyson FoodsCincinnati, OH,
  • Serving as a trusted advisor to partners/leaders with a focus on accelerating the development of our people;
  • Collaborating with partners/leaders to identify issues and develop and execute action plans across all areas of our people strategy including diversity, development, performance management, and rewards and recognition;
  • Executing of the People Strategy implementation and HR support, including coaching and development, talent management, performance management and facilitation;
  • Leading partners/leaders in identification and management of high-potential talent and succession planning, retention efforts, and diversity initiatives;
  • Developing and maintaining effective relationships with identified staff with goal of understanding and facilitating career objectives and employee engagement/satisfaction such as career interests, mobility, distinctive experiences and diversity initiatives;
  • Focusing on diversity initiatives by collaborating with partners/leaders and Deployment Consultants, and consulting with Office of Diversity as needed;
  • Facilitating mid-year check-in to identify performance trends, promotion candidates, high-potentials and diversity initiatives;
  • Supporting partners/leaders as they prepare for annual Career Roundtable (CRT’s) meetings by identifying performance concerns, finalizing compensation, diversity initiatives and Career Outlook preparation;
  • Supporting assimilation of new hires and interns to the team/practice, including Coach and RP alignment, reviewing initial client assignments and chargeability and diversity initiatives;
  • Offboarding activities such as consulting with senior HR professionals/Office of General Counsel (OGC), departures, and collaborating with Ethics & Compliance on employee relations matters, departures and investigations, as directed by supervisor;
  • Supporting the onboarding and facilitating the off-boarding of third-party labor resources, as requested, maintaining relationship with goal of retention, where appropriate;
  • Supporting partner sponsors/leaders with identifying and preparing partner candidates for admission, including business case articulation, metric validation, identification of sounding support, and interview preparation;
  • Participating in Managing Director (MD) process, including identification of internal promotion candidates, business case articulation and metric validation;
  • Supporting partners/leaders in the external hiring of MD candidates including the preparation of the business case for hire, interview selection/coordination and onboarding of MD hires;
  • Applying coaching skills to increase effectiveness of partners, managers and career coaches in leading their teams;
  • Implementing the firm’s talent strategy and leverages tools and industry leading practices developed by the Centers of Excellence ( CoE’s) such as Leadership Development Experience and Rewards;
  • Establishing and leveraging relationships with Deployment Consultants to positively impact our people experience, to maximize retention, staff coaching and development and effectiveness of diversity initiatives;
  • Teaming with Deployment Consultant, including liaising with Global Mobility teams on short and long term talent deployment, package review and transition, and repatriation;
  • Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;
  • Answering questions and providing direction to less-experienced staff;
  • Coaching staff including providing timely meaningful written and verbal feedback as well as communicating value propositions;
  • Building, maintaining, and utilizing networks of relationships and community involvement;
  • Managing resource requirements, project workflow, budgets, billing, and collection;
  • Preparing or coordinating complex written and verbal materials; and,
  • Maintaining knowledge of current and emerging human capital technology trends and experience innovating with new HC technology tools.
Human Resources Implementation Specialist, 11/2012 to 03/2014
Community Care ConnectionsMauston, WI,

Onboarding contact for new clients to ensure seamless transition during their HR implementation. Coordinated with human resources, benefits and finance to setup and implement products, services and training for payroll, HR, and benefits.

Human Resources Specialist, 01/2012 to 01/2014
Allied Global ServicesOverland Park, KS,
  • Working knowledge of Human Capital systems, processes and reporting;
  • Managing Stakeholders as well as the day to day projects or workstreams;
  • Possessing functional and technical knowledge of the various aspects of Workday;
  • Training, learning & education and/or knowledge management;
  • Possessing research, analytical & troubleshooting skills;
  • Demonstrating proficiency in use of relevant technology;
  • Working with confidential data;
  • Demonstrating attention to detail and dedication to quality in relation to data analysis and system troubleshooting;
  • Handling multiple, time-sensitive deliverables while focusing on the quality of work delivered to clients;
  • Escalating issues in a timely & efficient manner to supervisors and relevant stakeholders;
  • Demonstrating ownership and accountability over work products;
  • Translating technical processes into common language for a wide audience;
  • Communicating with impact to peer groups, leadership and stakeholders;
  • Adapting to a rapidly changing environment;
  • Working with demanding clients and assisting with stakeholder management;
  • Coaching and mentoring staff;
  • Possessing project management experience relating to project plan creation, identifying user requirements, user acceptance testing and producing recommendations to improve the end user experience;
  • Analyzing current and future technology or process needs and recommending enhancements and solutions;
  • Collaborating with people systems, IT managers, external vendor contacts, and process support managers to address more critical issues;
  • Possessing prior professional services experience;
  • Creating standard operating procedures, process maps, Frequently Asked Questions (FAQs) & Quick Reference Cards (QRCs);
  • Working knowledge in technologies such as Alteryx is required and, some Google scripting, UI Path, and data visualization tools preferred; and,
  • Managing high volume of tickets within the incident management system (ServiceNow and People Path).
Training Coordinator, 09/2011 to 10/2012
Vitera Healthcare Solutions (Greenway Healthcare)City, STATE,

Coordinated with clients to schedule training engagements, set expectations and tracked progress throughout training implementation process. Collaborated with 40+ trainers and project managers to ensure all project implementation stages remained on target.

  • Ensured seamless process for learners proactively handling unexpected issues and learner questions
  • Administered group classrooms through Learning Management System (LMS), ensured virtual and in person trainers confirmed, proper materials available for courses and client registrations confirmed
  • Created new training coordinator processes and authored standard operating procedures (SOP’s) for training coordination that increased productivity by 50%
Human Resources Skills
  • Team Building
  • Talent management
  • Succession planning
  • Payroll coordination
  • Compensation and benefits
  • WorkForce Improvements
  • Training and Development
  • Conflict Resolution

Society of Human Resources Management Certified Professional (SHRM-CP)

Bachelor of Science: Business Administration, Expected in to Florida Metropolitan University - ,

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Resume Overview

School Attended

  • Florida Metropolitan University

Job Titles Held:

  • Senior Human Resources Generalist
  • Human Resources Implementation Specialist
  • Human Resources Specialist
  • Training Coordinator


  • Bachelor of Science

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