Senior Human Resources Generalist resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
 Certified, experienced, Senior Human Resources Generalist, with a genuine interest in other people.  I have a strong, intuitive understanding of people, what their needs are, and what they desire in the workplace.  My drive is directed at working with, and for others.   Whether that be working on a critical employee relations issue, designing and conducting training or recruiting for a key role in the organization, I’m eager to do it-exactly right!I am a strong effective communicator and can interface with all levels of employees in the organization.A collaborative environment is where I thrive, and I am focused on team cohesion, dynamics and interpersonal relationships. 
  • Staffing and recruiting professional
  • Employee relations
  • Employment law knowledge
  • Training and development
  • New hire orientation
  • Exceptional interpersonal skills
  • Employee relations
  • Loss Prevention
01/2011 to 04/2016
Senior Human Resources Generalist Legrand New London, CT,
  • Recruitment Managed full cycle talent acquisition process within a specified business unit, including sourcing, interviewing, background and employment checks, new hire paperwork, and onboarding for employees ranging from hourly to senior executives.
  • Managed the administrative aspect of candidates' interview experience, including extending offers, managing the negotiation process and conducting on-site and virtual new hire orientations.
  • Reviewed and developed job descriptions and interview questions with input from the hiring manager.
  • Maintained applicant information in the application tracking system, Newton, ensuring jobs are up-to-date and complete.
  • Employee Relations Received and investigated numerous employee relations inquires (phone calls, emails, in-person visits) ranging from harassment, theft, violence, and reasonable suspicion claims including drugs and alcohol.
  • Reviewed and recommended disciplinary action up to and including termination, as warranted.
  • Provided advice and counsel to managers, supervisors, and employees on employee relations questions to ensure consistent and equitable treatment.
  • Managed large scale external investigation involving theft in the workplace.
  • Participated in weekly meetings with on-site security service to ensure needs were being met and addressing any issues arising within the organization.
  • Member of the loss prevention and safety committee; wrote and implemented the company's Loss Prevention policy for the employee handbook.
  • Assisted employees in sorting their issues related to work environment, HR regulations and policies, promotions, and coaching.
  • Worked closely with compliance department to ensure security was in compliance with the Foreign Trade Zone requirements.
  • Developed and implemented security measures to address vulnerabilities; recommending security enhancements and appropriate action to correct deficiencies.
  • Worked with third party representation to determine whether to appeal Unemployment Compensation determinations, prepared appeal cases, and attended hearings as a representative of the employer.
  • Utilized HR information systems using the Paycor system and other internal procedures to develop relevant reporting and administrative procedures.
  • Maintains current knowledge and understanding of employment regulations, current practices, new developments and trends within the human resources field.
  • Reviewed and approved workflows for employee changes, including raises, transfers, hires, terminations and promotions to ensure compliance within established guidelines using the Paycor system.
  • Designed and conducted management training related to performance management, policies and employment law.
  • Facilitated Harassment Training to the management team and staff.
  • Conducted exit interviews for departing employees within a specified business unit of the organization.
  • Effectively interfaced with all levels of employees in the organization.
01/2004 to 12/2004
Human Resources Generalist American Axle & Manufacturing Chicago, IL,
  • Responsible for coordinating and conducting the entire process for all prospective employees, including but not limited to, interviewing, reference checks, background investigations, pre-employment physicals and verification of secure information with follow-up evaluations.
  • Attend and coordinate weekly meetings with Human Resources Manager and Nurse Managers to review open positions and status of candidates.
  • Prepare new hire materials including offer letters, personnel files and arrange orientation for new employees.
  • Conducted exit interviews for all employees, gathering information and entering results into Excel spreadsheet.
  • Coordinated all information necessary to determine turnover ratios and conduct meetings with the Vice President of Human Resources and Nurse Management to discuss results and solutions to retain future employees.
  • Coordinated and administered round table discussions with nursing staff to discuss reduction of turnover and low cost solutions to retain staff members.
05/1999 to 12/2003
Staffing Coordinator Centers For Specialty Care Group South Beach, FL,
  • Responsible for all human resource management including recruitment, interviewing, placement, and benefits and compensation of all employees for 15 or more accounts while maintaining customer relationships and offering on site staffing services.
  • Successfully hired, directed and managed an account which resulted in $2 million dollars in revenue, in a one-year period, concurrent with company growth from 12 employees to 150.
  • Aggressively expanded production for all clients increasing weekly hours from 2500 to an average of 6500.
  • Implemented procedures and controls to ensure reduced turnover by 25%.
  • Conduct background investigations and reference checks of candidates.
  • Handled workman's compensation investigations of work related injuries.
  • On site inspection of companies to ensure compliance with OSHA standards.
  • Work in conjunction with various Human Resources departments to ensure employee compliance with client policies and procedures.
  • Provide counseling to employees and conduct investigations as needed to resolve employee relations or legal/EEOC issues.
  • Implemented long term cost reduction savings plan, which increased revenue and issued customer cost savings.
08/1998 to 05/1999
Human Resources Assistant Chelsea Jewish Lifecare Peabody, MA,
  • Serving as a liaison for the UPP and USO divisions of UPMC functioning as an intermediary for departmental communications.
  • Facilitating requests for personnel information by accessing confidential employee data.
  • Coordinate the entire process for all new hires, including references; background investigations, pre-placement physicals and verifying secure information with follow-up evaluations.
  • Prepare new hire materials including offer letters, personnel files and confirm and arrange orientation for new employees.
  • Administrating requests and verification of compliance for employee leave of absences, short/long term disability.
  • Researched and resolved exceptions and discrepancies.
Expected in 1996
Bachelor of Arts: Criminal Justice Political Science
Waynesburg University - Waynesburg, PA.
Criminal Justice Political Science
Expected in 2002
SHRM Certification Course:
Seton Hill University - Greensburg, PA.
Professional Affiliations
Westmoreland Human Resources Association (WHRA); Member, 2008-Present Board Member 2010-Present
Society of Human Resources Management (SHRM); Member, 2001- Present
Business Committee of the Westmoreland County Drug Overdose Task Force; Member, 2015-Present
Excel, Outlook, PowerPoint, 2000, Windows 95, 98, NT, Microsoft Word, negotiation, PeopleSoft 5.1, 

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Resume Overview

School Attended

  • Waynesburg University
  • Seton Hill University

Job Titles Held:

  • Senior Human Resources Generalist
  • Human Resources Generalist
  • Staffing Coordinator
  • Human Resources Assistant


  • Bachelor of Arts
  • SHRM Certification Course

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