senior human resources generalist resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Professional, people-first HRBP with 10 years in Human Resources and SHRM-CP certified. Conscientious and compassionate human resources professional with drive for helping employers implement and manage their talent strategy. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.


    · Building Relationships

    · Change Management

    · Coaching/Development

    · Employee Relations

    · Diversity & Inclusion

    · Onboarding/Offboarding

    · People Analytics

    · Performance Management

    · Talent Management

    · Training & Development

Work History
01/2015 to Current Senior Human Resources Generalist Legrand | Fort Mill, SC,
  • Support and execute firm’s people strategy for a team of 300+ partners and staff across multiple offices.
  • Coach directors and managers on how to effectively provide written and verbal performance feedback, emphasizing areas of strength and areas for growth and development.
  • Conduct team annual performance review for client service staff, implementing consistent application of performance management guidance, communications, and processes.
  • Facilitate mid-year check-ins to identify performance trends and mid-year & end of year promotion candidates.
  • Manage team Total Rewards process for client service staff by implementing national guidance including annual base compensation, performance bonuses, and spot bonus awards.
  • Partner with recruiting to execute team campus and experienced hiring, recommend team recruitment goals, select interviewers, and discuss with recruiting to make offer decisions.
  • Deliver local market team orientation and support firm-wide on-boarding process for new hires and staff transferring in from other offices or practices.
  • Onboard our campus and experienced hires and interns to the practice, including Coach and Relationship Leader alignment.
  • Work with our designated Learning & Development contacts on our onboarding and boot camp trainings.
  • Support offboarding activities including exit interviews, severance and in lieu of notice.
  • Leverage understanding of the practice to positively influence deployment decisions with the goal of balancing workloads, optimizing utilization, promoting flexibility, ensuring diversity initiatives implemented and providing broad based experiences and development opportunities to staff.
  • Foster teaming and multitasking in collaborative environment while building and maintaining relationships with client engagement teams and extended networks including MTLs, RLs, Coaches, Deployment Enablement Team, Onboarding, Recruiting, Learning and Development & Finance.
01/2014 to 01/2015 Human Resources Implementation Specialist Camp Recovery | Jackson, MS,
  • Client Onboarding Subject Matter Expert for new PEO Clients to ensure seamless transition during their HR Implementation process.
  • Management implementation timelines and milestones throughout client onboarding process.
  • Provided guidance for collecting and entering client rules, plans and procedures and required documents for forms I-9, W-4, paid time off (PTO) policies, benefit plans, deductions, and 401K into human resources information system (HRIS) for new client setup.
01/2012 to 01/2014 Human Resources Specialist Planet Pharma | Chicago, IL,
  • Member of HR Shared Offboarding/Compliance Team managing the debt review process for U.S.
  • Separated staff.
  • Cleared out six-month backlog by analyzing final departure liabilities including paid time off (PTO), overpayment of wages, outstanding student loans, bonuses i.e., sign on/retention, permanent residency, and global mobility fees.
  • Created standard operating procedures, process maps, Frequently Asked Questions (FAQs) & Quick Reference Cards (QRCs) to manage future separations and debt review processes in preparation for knowledge transfer to Uruguayan offshore team.
  • Managed and analyzed offshore migration process for quality control compliance for internal audit review until offshore team met targeted quality control metrics withing targeted percentages for processing accuracy.
01/2011 to 01/2012 Training Coordinator Vitera Healthcare, Healthcare | City, STATE,
  • Coordinated with clients to schedule training engagements, set expectations, and tracked progress throughout training implementation process.
  • Collaborated with 40+ trainers and project managers to ensure all project implementation stages remained on target and ensured seamless process to our clients.
  • Administered group classrooms through Learning Management System (LMS), ensured virtual and in person trainers confirmed, proper materials available for courses and client registrations confirmed.
  • Created new training coordinator processes and authored standard operating procedures (SOP's) for training coordination that increased productivity by 50.
Expected in to to Bachelor of Science | Business Administration Florida Metropolitan University, , GPA:
Society of Human Resources Management Certified Professional (SHRM-CP)
  • Society of Human Resource Management

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Resume Overview

School Attended

  • Florida Metropolitan University

Job Titles Held:

  • Senior Human Resources Generalist
  • Human Resources Implementation Specialist
  • Human Resources Specialist
  • Training Coordinator


  • Bachelor of Science

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