SENIOR HUMAN RESOURCES BUSINESS PARTNER
High Growth Organizations | Change Management | Process Improvement
Dedicated HR leader with 10 years of experience in
managing a full spectrum of HR programs, services
And functions. Proactive leader who successfully
recruits, trains/develops, mentors and leads top
performing teams committed to providing superior
service. Drives change management initiatives,
organizational and leadership development, HRIS
technology, and corporate transformations. Highly
adaptable communicator with excellent communication
skills and interaction with all levels of management.
01/2014 to Current
Senior Human Resources GeneralistTIME WARNER CABLE/SPECTRUM － Austin, TX
Performs functional Human Resources related duties at the professional level for the Central Texas Area.
Facilitates Human Resources projects, including training, recruitment, and diversity initiatives.
Partners with leadership to foster an inviting culture and drive employee engagement.
Participates on task forces to develop and implement personnel policies and procedures.
Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
Hands on approach to accomplish results and desired outcomes through formal and informal corporate structures.
Quickly builds and fosters strong relationships with leadership team to provide guidance and coaching.
Effectively communicate and execute necessary changes to policies and procedures.
Supports HRMS query writing for the Central Texas Area and identifies best practices reports.
Analyzes and produces compliance reports concerning employment and promotion practices, including annual affirmative action plans and FCC reports.
Provides guidance to employees and management in the application of various Human Resources policies, procedures, laws, standards, and government regulations.
Advises leadership and manage complex employee relations issues.
Performs turnkey recruitment activities including writing job descriptions, creating job postings and advertisements, interviewing, screening, background checks to offer as negotiated with hiring manager.
Coordinates employee programs and activities, including retention, safety, recognition, performance management, and various employee/company events.
Works with HRIS system and other related HR tools such as PeopleSoft, SharePoint, Performance Management, and Microsoft Office Suite, creating reports and analysis as needed.
Develops and disseminates communication materials for HR programs and activities.
Analyzes data, identifies trends, and makes recommendations for business and process improvement.
Assures company policies are administered fairly and consistently throughout the area of responsibility.
Performs advanced employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews.
01/2013 to 01/2014
Human Resources ManagerDIAGNOSTIC LABORATORIES AND RADIOLOGY － Burbank, CA
Partnered with leadership teams nationwide to assess, develop, and deliver human resource solutions and support to enable strategic and organizational objectives of the company.
Oversaw HR and Recruiting functions for the Pacific Region that consisted of an 800+ person team.
Managed an HR team supporting the Pacific region.
Solved complex organizational challenges through people-related solutions.
Independently handled complex facility and regional employee relations and grievance/conflict resolution Responsible for setting, achieving, and reporting on quarterly business reports for HR objectives.
Proficient in ADP Workforce Now, PeopleSoft, SharePoint and other HRIS.
Led management groups through HR processes and programs such as performance management, compensation planning, organizational development and workforce planning.
Streamlined processes and offered process improvement plans for the Pacific region.
This often included constructively challenging leadership, employees and HR partners for the purposes of improving processes.
Interpreted policies and ensured that compliance processes are communicated to management and employees.
Designed and facilitated manager and employee trainings.
Worked with departments to identify staffing needs and develop staffing strategies.
Proactively provided counsel and coaching to all levels of management by providing insightful metrics and recommended actions to guide decision-making.
Ensured 100% compliance in all HR areas (FMLA, Worker's Comp, OSHA/Safety, HIPAA, ADA, and Elder Justice).
Helped to ensure compliance with federal, state and local employment laws, which requires an on-going commitment to continuing education and familiarity with changes in labor laws and regulations.
Worked with HR/Payroll team to ensure sufficient communication on employee issues (hires, transfers, promotions and terminations).
Process improvement through research and innovation on employee relations, training, onboarding, recruiting and hiring and LEAN practices.
01/2012 to 01/2013
Human Resources Business Process SpecialistCOLORADO DEPARTMENT OF PUBLIC SAFETY － Denver, CO
Provided comprehensive human resources support for all members of the Colorado Department of Public Safety (workforce planning and staffing; employee relations; compensation and benefits; performance management and state personnel rules consulting.).
Researched, developed, acquired, delivered and updated best practice HR resources for CDPS employees, managers and applicants including website and SharePoint content.
Provided technical support and resource assistance to HR staff and employees to ensure efficient, accurate and effective implementation of Human Resources programs, services and initiatives.
Provided technical support to HR staff with all HR systems, e.g., Microsoft Office, NeoGov, scanning systems, EDW, etc.
in managing HR information.
Utilized databases/spreadsheets to track data; generate reports; manage paper flow.
Provided exemplary customer service to support internal and external customers.
Supported the implementation of new/enhanced systems and processes.
Assisted the Director and HR Specialists with project planning and implementation (HRIS system implementation, onboarding/off boarding; PMP system, SharePoint, Department website, Employee Database, NeoGov.).