Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Overview
Upbeat and Team Oriented Human Resources Professional with 8 years of strong "hands-on" experience. Advocates a fresh and open-minded perspective on technology implementation, data management, and project planning. Proven success in the development and implementation of HR related plans, policies, and procedures. Maintains an extensive background in HRIS Management/Data Quality, HR Project Management, and Benefits Management and Administration.
Skill Highlights
- High Quality Regulatory Reporting
- HRIS/Data Management
- Risk Mitigation/Regulatory Compliance
- Benefits/Retirement Plan Management
- Implementation Planning
- Succession Planning
- Performance Management
- Workforce Training & Development
Education
The Pennsylvania State University University Park, PA Expected in 2019 – – Bachelor of Science : Labor Studies and Employment Relations - :
Texas Tech University Lubbock, Texas Expected in 2005 – – Business Administration : - :
Certifications
Senior Certified Professional- Society of Human Resource Management, 2018
Human Resources Project Management-ComplyStream, 2017
HIPAA for Employer Group Health Plans-HIPAATraining.com, 2016
Measurable Accomplishments
- Decreased Form 1-9 error rates company wide from 70% to less than 10% over 6 months training and regular auditing.
- Collaborated on and Introduced the first Employee Handbook for Brace Industrial Group within first 8 months of employment.
- Timely organized and entered raw data for 2000+ employees during heavy acquisition period in 2016 to successfully meet all EEO/AA and ACA deadlines.
Experience
Legrand - Senior Human Resources Generalist
Carlsbad, CA, 09/2017 - 04/2018
Carlsbad, CA, 09/2017 - 04/2018
- Created and Conducted a new employee orientation experience to foster positive attitudes in employees to shape and maintain organizational structure.
- Managed onboarding, offboarding, training, and employee relations activities for 850 Houston employees.
- Managed/Regularly audited the HRIS/Talent Management systems to ensure reliable reports could be generated.
- Negotiated and interpreted all contracts between Goode Co. HR and third party services.
- Increased employee base by 11% to meet increase in staffing needs.
- Created a tracking system for restaurant managers to provide visibility to the status of new hires and open requisitions.
- Conducted employee investigations/managed employee hotline.
- Ad/Hoc Reporting at the request of Executive Management.
- Managed benefits renewal process; negotiated fair and appropriate rates for the organization.
- Oversaw benefits claim process; ensured claims were paid timely and accurately, and that proper documentation was received.
- Managed and Mentored 2 Generalists and 1 Payroll Manager.
Norc At The University Of Chicago - Sr. Human Resources/Benefits Manager
Portland, OR, 05/2015 - 07/2017
Portland, OR, 05/2015 - 07/2017
- Conducted benefits administration for 2700 benefit-eligible employees.
- Served as the main liaison between the company, third party administrator, and benefit vendors.
- Successfully vetted and contracted a new third party administrators with no disruption to annual open enrollment procedures.
- Conducted detailed reporting in compliance with the ACA (1094C & 1095C)
- Successfully managed Non-Discrimination Testing in compliance with ERISA for Health Insurance Plans and Retirement Savings Plans.
- Managed all employee investigations and Labor/Employee relations for both union and non-union entities of the group.
- Completed EEO-1/Vets-100 reporting annually in compliance with the Department of Labor.
- Conducted divisional FLSA audits in response to proposed legislation amendments to Wage and Hour laws.
- Created a viable document retention strategy that was sensible within the industry.
- Managed Regional HR Coordinators on all Human Resources related matters.
- Facilitated I-9/E-Verify Trainings.
- Worked with Brace Executive team to create new company policies that were clear, fair and consistent.
- Drafted Company's first Diversity and Inclusion Statement.
- Assisted in the development of Affirmative Action Plans for Government Contracts.
- Created and modified job descriptions within all departments.
- Advised top management on appropriate employee corrective actions.
- Conducted interviews for any new corporate candidates.
- Managed the yearly HR Budgeting process.
- Proposed new strategic initiatives to help drive organizational/departmental goals.
- Consistently reviewed opportunities for improvement within the HR department.
Paradies - Human Resources Representative
City, STATE, 03/2010 - 05/2015
City, STATE, 03/2010 - 05/2015
- Managed 120 associates/managers with regard to HR.
- Planned, Scheduled, and facilitated all new hire orientations.
- Educated and advised employees on group health plans/401(k) retirement plans.
- Conducted employment verifications and background checks.
- Implemented a new employee recruitment/retention strategy, which slowed turnover by roughly 8%.
- Enforced company policies and procedures as specified by Senior Management.
- Partnered with Loss Prevention Team to conduct any location level investigations.
- Managed the location employee rewards program.
- Managed unemployment claims and acted as the location representative in unemployment hearings.
- Spearheaded location training initiative, which increased opportunities for upward mobility for location employees.
- Processed payroll, as well as maintained payroll hours budget.
Enterprise Rent A Car - Remarketing Administrative Assistant
City, STATE, 03/2008 - 2010
City, STATE, 03/2008 - 2010
- Supported an office of 9 managers administratively, while directly supporting the Regional Remarketing Director.
- Answered phones and directed calls using multi-line switchboard.
- Entered payment data/processed customer payments.
- Acted as a liaison between Enterprise, commercial buyers/sellers, and outside locations.
- Managed buyer portfolios and created a filing system to manage/update them properly.
- Organized meetings for the group on a weekly basis (scheduling, handouts, minutes)
- Any other duties as specified and assigned by Remarketing Director.
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Resume Overview
School Attended
- The Pennsylvania State University
- Texas Tech University
Job Titles Held:
- Senior Human Resources Generalist
- Sr. Human Resources/Benefits Manager
- Human Resources Representative
- Remarketing Administrative Assistant
Degrees
- Bachelor of Science
- Business Administration
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