- Montgomery Street, San Francisco, CA 94105
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Experienced Organizational Psychologist with 10+years in impacting direction of business with successful strategies, tactical decision making, and forward thinking approaches. A visionary leader proficient in HR consultation, facilitation, evaluation, assessment, and research with a proven track record in driving organizational turnaround and change management. My portfolio shows curricula, program evaluations, and overhauling business processes and systems while prioritizing business objectives for positive organizational outcomes. I have a passion for leading teams to surpass strategic goals while investing in their professional growth.
Conway Regional Medical Center – Greenbrier, AR,
- Provides supervision to staff
- Implemented new-hire program by incorporating training initiatives while resolving problems and processes.
- Created programs to reduce turnover and improve employee engagement in daily business processes.
- Coordinates/manages various management and staff studies with departments to recommend solutions
- Educates executives on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Conducts analysis of organizational structure and forecasts expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Approving authority for EHR roles and access
- Assesses employee knowledge, company strategic plans and market needs to improve training programs.
- Maintains optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Manages and performs job analysis, competencies, assessments, and engages in strategic recruitment discussions.
- Evaluates diverse organizational systems to identify workflow, communication and resource utilization issues.
- Evaluates effectiveness of training programs and provided upper management strategic recommendations for improvements.
- Assesses program effectiveness and implemented improvements to increase quality of instruction.
- Delivers training for staff development, change management and materials, process and technical controls.
- Created, implemented, and defined learning outcomes, including measurements, performance metrics and changes to improve adult learning.
Dept. Of Army, Madigan Army Medical Center, TBI – City, STATE,
- Designs and leads change initiatives to align vision, mission, and measures with organizational goals
- Coordinated and managed clinic and administrative activities to include personnel actions, travel, budget, and resource management
- Supported the design and implementation of the outcome measures; involved communication with directors to advise and gain acceptance with evaluation tools
- Designed and administered program and instructor evaluations for use with various development programs to facilitate feedback and measure effectiveness
- Analyzes and reports quantitative & qualitative assessment and survey data for government organizations
- Facilitates professional leadership development to the organization's leaders
- Oversees curriculum evaluation, reviews, development, and overall program design
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning
- Taught Positive Psychology and S.M.A.R.T. Goal classes by applying Adult and Social Learning Theories
- Conducts motivational interviewing to assess readiness for change
Dept. Of Army, Madigan Army Medical Center – City, STATE,
- Managed the administration of Clinical Psychology Internship & Residency Program
- Led strategic change for restructuring selection and on-boarding processes
- Responsible for full life cycle recruitment, manpower, and position control
- Managed the Program's annual budget (appropriated and reimbursable), equipment, and expenditures to include CME funding, operational monies, and educational expenses
- Developed annual budget estimates and provided justifications to support the program's requirements
- Managed full cycle Continuing Education (CE) activities to ensure credit (CME, CE, and CEU) is given
- Managed professional development of existing providers and the recruitment and training of doctoral students
- Interpret quality management approaches and philosophies such as Six Sigma and Lean Thinking to improve operations
- Managed training compliance and assess training development needs
- Provide oversight of all personnel actions, purchases, TDY activities
- Responsible for compliance monitoring; inclusive of APA, Joint Commission, APPIC, and other Accrediting Bodies
- Implemented new learning strategies depending upon trainees' skill level
- Worked with faculty on development of classroom material and teaching practicums
Dept. Of Army, Madigan Army Medical Center – City, STATE,
- Developed policies and procedures for effective practice management.
- Boosted staff morale by offering constructive feedback and specific direction.
- Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
- Consulted with healthcare providers on business decisions.
- Provided supervision and management to support personnel.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- LinkedIn.com/in/liz‐Claire‐536536122
Infection Control Champion Key Custodian Performance Management Strategic Thinking Training & Development Talent Management/Succession Planning Program Evaluation & Feedback Adult Education Conflict & Problem Resolution Assessment Coaching | Appointed as HAZCOM/Safety/Fire POC Process Improvement Effective Communication Recruitment & On-Boarding Change Management Facilitation Multidisciplinary Team Collaboration Employee Engagement Empathy, Motivational Interviewing Leadership Development Management Consulting |
The Chicago School Of Professional Psychology - Chicago, IL
The Chicago School of Professional Psychology - Chicago, IL,
- Six Sigma
- Arbinger Facilitator
- DTS ODTA/AO/RO/CO
- GFEBS
- ATAAPS Certifier
- DMHRSi Timekeeper/Approver
- DTMS
- MyEvaluations
- Society for Industrial and Organizational Psychology
- American Psychological Association
- Army Civilian Service Achievement Medal (2019)
- Performance Cash & Time Off Awards (2020x2, 2019, 2018, 2014, 2013, 2012, 2011)
- Employee Engagement Council
- The Chicago School of Professional Psychology Graduate Dean Scholarship Recipient (2016)
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School Attended
- The Chicago School Of Professional Psychology
- The Chicago School of Professional Psychology
Job Titles Held:
- Program Manager/Health Systems Specialist
- Intensive Rehab Program Administrator
- Graduate Medical Education Program Manager
- Clinic Administrator (Term)
Degrees
- M.A.
- Ph.D.
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