Senior Human Resources Consultant Resume Example Defense Health Agency, Madigan Army Medical Center

SENIOR HUMAN RESOURCES CONSULTANT

Professional Summary

Experienced Organizational Psychologist with 10+years in impacting direction of business with successful strategies, tactical decision making, and forward thinking approaches. A visionary leader proficient in HR consultation, facilitation, evaluation, assessment, and research with a proven track record in driving organizational turnaround and change management. My portfolio shows curricula, program evaluations, and overhauling business processes and systems while prioritizing business objectives for positive organizational outcomes. I have a passion for leading teams to surpass strategic goals while investing in their professional growth.

Work History

Defense Health Agency, Madigan Army Medical Center - Program Manager/Health Systems SpecialistTacoma, Washington06/2019 - Current

Provides supervision to staff
Implemented new-hire program by incorporating training initiatives while resolving problems and processes.
Created programs to reduce turnover and improve employee engagement in daily business processes.
Coordinates/manages various management and staff studies with departments to recommend solutions
Educates executives on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Conducts analysis of organizational structure and forecasts expected personnel demands and developed forward-thinking approaches to achieve objectives.
Approving authority for EHR roles and access
Assesses employee knowledge, company strategic plans and market needs to improve training programs.
Maintains optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Manages and performs job analysis, competencies, assessments, and engages in strategic recruitment discussions.
Evaluates diverse organizational systems to identify workflow, communication and resource utilization issues.
Evaluates effectiveness of training programs and provided upper management strategic recommendations for improvements.
Assesses program effectiveness and implemented improvements to increase quality of instruction.
Delivers training for staff development, change management and materials, process and technical controls.
Created, implemented, and defined learning outcomes, including measurements, performance metrics and changes to improve adult learning.

Dept. Of Army, Madigan Army Medical Center, TBI - Intensive Rehab Program AdministratorTacoma, WA10/2017 - 06/2019

Designs and leads change initiatives to align vision, mission, and measures with organizational goals
Coordinated and managed clinic and administrative activities to include personnel actions, travel, budget, and resource management
Supported the design and implementation of the outcome measures; involved communication with directors to advise and gain acceptance with evaluation tools
Designed and administered program and instructor evaluations for use with various development programs to facilitate feedback and measure effectiveness
Analyzes and reports quantitative & qualitative assessment and survey data for government organizations
Facilitates professional leadership development to the organization's leaders
Oversees curriculum evaluation, reviews, development, and overall program design
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
Taught Positive Psychology and S.M.A.R.T. Goal classes by applying Adult and Social Learning Theories
Conducts motivational interviewing to assess readiness for change

Dept. Of Army, Madigan Army Medical Center - Graduate Medical Education Program Manager Tacoma, WA09/2011 - 10/2017

Managed the administration of Clinical Psychology Internship & Residency Program
Led strategic change for restructuring selection and on-boarding processes
Responsible for full life cycle recruitment, manpower, and position control
Managed the Program's annual budget (appropriated and reimbursable), equipment, and expenditures to include CME funding, operational monies, and educational expenses
Developed annual budget estimates and provided justifications to support the program's requirements
Managed full cycle Continuing Education (CE) activities to ensure credit (CME, CE, and CEU) is given
Managed professional development of existing providers and the recruitment and training of doctoral students
Interpret quality management approaches and philosophies such as Six Sigma and Lean Thinking to improve operations
Managed training compliance and assess training development needs
Provide oversight of all personnel actions, purchases, TDY activities
Responsible for compliance monitoring; inclusive of APA, Joint Commission, APPIC, and other Accrediting Bodies
Implemented new learning strategies depending upon trainees' skill level
Worked with faculty on development of classroom material and teaching practicums

Dept. Of Army, Madigan Army Medical Center - Clinic Administrator (Term)Tacoma, WA04/2011 - 09/2011

Developed policies and procedures for effective practice management.
Boosted staff morale by offering constructive feedback and specific direction.
Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
Consulted with healthcare providers on business decisions.
Provided supervision and management to support personnel.
Created and implemented forward-thinking initiatives to improve employee engagement.

LinkedIn.com/in/liz‐rider‐536536122

Skills

Infection Control Champion

Key Custodian

Performance Management

Strategic Thinking

Training & Development

Talent Management/Succession Planning

Program Evaluation & Feedback

Adult Education

Conflict & Problem Resolution

Assessment

Coaching

Appointed as HAZCOM/Safety/Fire POC

Process Improvement

Effective Communication

Recruitment & On-Boarding

Change Management

Facilitation

Multidisciplinary Team Collaboration

Employee Engagement

Empathy, Motivational Interviewing

Leadership Development

Management Consulting

Education

2018The Chicago School Of Professional PsychologyChicago, ILM.A.: Industrial And Organizational Psychology

Expected in 09/2020The Chicago School of Professional PsychologyChicago, ILPh.D.: Business Psychology-Consulting Concentration

Certifications

Six Sigma
Arbinger Facilitator
DTS ODTA/AO/RO/CO
GFEBS
ATAAPS Certifier
DMHRSi Timekeeper/Approver
DTMS
MyEvaluations

Affiliations

Society for Industrial and Organizational Psychology
American Psychological Association

Awards and Honors

Army Civilian Service Achievement Medal (2019)
Performance Cash & Time Off Awards (2020x2, 2019, 2018, 2014, 2013, 2012, 2011)
Employee Engagement Council
The Chicago School of Professional Psychology Graduate Dean Scholarship Recipient (2016)

Service to the Organization

Organizational and Leadership Division and Executive Command

Employee Engagement Council, April 2017 - 2019

Monitors and evaluates effectiveness and submits recommendations for organizational and leader development programs
Serves as an appointed conduit to the Executive Command (EXCOM) for employee-based improvement suggestions
Reviews and performs evaluation of data from healthcare management and staff studies

Resume Overview

Companies Worked For:

Defense Health Agency, Madigan Army Medical Center
Dept. Of Army, Madigan Army Medical Center, TBI
Dept. Of Army, Madigan Army Medical Center

School Attended

The Chicago School Of Professional Psychology
The Chicago School of Professional Psychology

Job Titles Held:

Program Manager/Health Systems Specialist
Intensive Rehab Program Administrator
Graduate Medical Education Program Manager
Clinic Administrator (Term)

Degrees

M.A. : Industrial And Organizational Psychology
Ph.D. : Business Psychology-Consulting Concentration

Senior Human Resources Consultant Resume Example

Resume Score: 80%

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