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Senior Human Resources Business Partner Resume Example

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SENIOR HUMAN RESOURCES BUSINESS PARTNER
Summary

Enterprising Human Resources Proessional offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at being hands-on as well as overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.

Skills
  • Litigation management
  • Team leaership
  • Policy, process and program development
  • Recruitment and onboarding
  • Diversity program designer
  • Performance management
  • Staff coaching and mentorng
  • Mergers and aqusitions
  • HRIS administration
  • Organizational assessment
Experience
Senior Human Resources Business Partner, Pennsylvania House Integrated Healthcare, July 2016-February 2020Ypsilanti, MI
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Devise and updated policies based on changing industry and social trends.
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Actively served on executive learning leadership council, overseeing corporate learning strategy, succession planing, organizational development, and employee engagement.
  • Set up compensation and benefits structures according to market conditions and budget demands.
  • Stayed current on EEO, ADA and other applicable federal and state policies governing employment.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Reduced process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Managed recurring HR processes such as FMLA, STD,LTD , 401K and FSA.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to Executive Administration and develop transparency in policies.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Human Resources Director, Managed Care Network, December 2011-June 2016Detroit, MI
  • Drove long-term growth initiatives by planning HRMS data integrity strategies and system and user security workflows.
  • Aided senior HR leadership by accurately preparing bi-weekly payroll and tracking data into cumulative documentation.
  • Boosted staffing efficiencies by 65% within 6 month of onboarding program implementation.
  • Increased staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth.
  • Strengthened planning initiatives by developing job shadowing and OJT programs that filled 85 critical vacancies while reducing turnover by 56%.
  • Partnered with cross-functional departments to develop, support, administer and maintain HRIS software and reporting.
  • Transformed underperforming and overstaffed department into trimmed-down and well organized staff.
  • Strengthened and enhanced processes for managing complaints by offering policy guidance advice and leading thorough investigations into incidents and concerns.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Fostered positive employee attitudes toward organizational objectives through effective orientations and townhall meeting systems.
  • Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
  • Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Eliminated discrimination and harassment risks by investigating internal and EEOC charges for corrective action.
  • Launched innovative incentive program to maintain low turnover rate despite highly competitive market.
  • Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
  • Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
  • Identified and solved complex strategy problems that impact management and business direction.
  • Ensured legal compliance by maintaining all applicable state and federal requirements and provided representation at hearings.
  • Maintained 100% protocol and procedural accuracy through HRIS management tools.
  • Diminished financial discrepancies while accurately maintaining payroll and benefits for over 500 multi-site, employees.
  • Mitigated risks by ensuring federal and state regulations compliance while communicating changes to senior leadership.
  • Delivered consistent and reliable service through overall administration, planning, coordination and evaluation of HR functions.
  • Evaluated and resolved all performance-based and on-site incident employee injury claims.
  • Ensured training credentials and regulatory compliance
  • Initiated employee evaluation process and recommended policy changes to ensure staff were progressing toward desired readiness goals.
  • Planned and managed 401k, medical, dental and vision programs.
Human Resources Director, Comunity Mental Health And Research Center, January 2001-November 2011Detroit, MI
  • Served as the liaison between business divisions to facilitate communications.
  • Held company-wide town hall meetings to convey updates.
  • Created and implemented incentive program for hiring and retaining of employees.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Devised training programs for new and existing employees.
  • Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
  • Worked with department managers to assess needs.
  • Developed user-friendly employee handbook for easier updating and maintenance.
  • Provided strategic direction for the human resources management team.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Handled employee conflicts efficiently while following all company procedures.
  • Conducted exit interviews and recorded employee feedback for use in retention strategy development.
  • Set up compensation and benefits structures according to market conditions and budget demands.
  • Oversaw job fairs to bring in local talent for long-term and seasonal positions.
  • Created succession plans and promotion paths for all staff.
HRBP/Safety and Labor Relations Manager, Ford Motor Co, January 2002-October 2006Dearborn, MI
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Created and implemented a series of benefit design changes to manage health care risks and costs.
  • Anaged safety and labor process improvement and problem resolution process.
  • Managed safety and labor process improvement and problem resolution process.
  • Customer Service award for initiating diversity programs.
  • Facilitated improved employee new hire recruitment, orientation and onboarding, reducing employee turnover by 40%.
  • Developed and managed protocols for fitness for duty.
  • Fostered communication and transparency between union business agents and administration resulting in reduced grievances and lost time injuries from a mean of 11.0 to a mean average of 4.4.
  • Known for possessing a personal presence with a sense of honesty and integrity.
  • Responsible for safety and wellness for several thousand global employees and various departments, 24/7 operation.
  • Established global, annual health and wellness fair and plant wide 2 day celebration of safety and injury free attitudes. Received recognition award from UAW officials and Ford Motor Co. executive management.
Education and Training
Master of SciencePublic Administration, , University of Michigan - Dearborn, DearbornMI
Bachelor of SciencePersonnel Management/Political Science, , Central State University, WilberforceOH
Activities and Honors

Volunteer: Boys and Girls Club (2010 - present), Detroit Area of the Aging (2014 - present), Meals on Wheels (2014 - present), Gensis House for the homeless, Detroit Institute of Arts (2000 - present)

Certifications
  • SPHR
  • Red Cross First Aid/CPR
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Resume Overview

Companies Worked For:

  • Pennsylvania House Integrated Healthcare
  • Managed Care Network
  • Comunity Mental Health And Research Center
  • Ford Motor Co

School Attended

  • University of Michigan - Dearborn
  • Central State University

Job Titles Held:

  • Senior Human Resources Business Partner
  • Human Resources Director
  • HRBP/Safety and Labor Relations Manager

Degrees

  • Master of Science
    Bachelor of Science

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