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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Human Resource Manager with expertise in [Skill set], [Skill set] and [Skill set]. Versed in developing [Training program type] training programs.

Human Resources Curriculum Coordinator adept at managing large-scale training projects while simultaneously managing administrative support for the corporate training team.

[Job Title] bringing extensive experience in technical and consultative support for training design, development and recruitment areas.

Accomplished [Job Title] with [Number] years of experience in human resources management, including working with various levels of personnel in organizational behavior, project management and corporate training.

Human Resources professional who analyzes problems logically and objectively.


Accomplished human resource manager and administrative advisor with a proven track of making positive organizational change, increasing employee satisfaction, production and retention. Extensive experience in human resources to include: training, coaching, recruiting, customer service, internal/external communications, career counseling and administration. Over ten years' experience in directing full scale human resources operation.


Technical/Computer Skills

Master Training Specialist Orientation and Onboarding

Employment Law FMLA/ADA/EEO Staff Recruitment and Retention Organizational Development Training and Development Employee Relations Benefits Administration Proficient in Microsoft Word, Excel, Access, PowerPoint, and Project

Highlights
  • New employee orientations
  • Staff training and development
  • MS Office proficient
  • Maintains confidentiality
  • Human resources management
  • People-oriented
  • Exceptional communicator
  • Practiced in instructional design
  • Excellent interpersonal and coaching skills
  • Sales leadership development
  • Exceptional communicator
  • Detail-oriented
Accomplishments

Formally commended by the Inspector General for superb supervisory actions and management.


Awarded the Army Achievement Medal in [Year].


Documentation

  • Wrote and edited documents to keep staff informed on policies and procedures.

Customer Service

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Training
  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.


Revamped the orientation process for all new hires, which was implemented company-wide.

Designed a standard exit process and interview survey that was implemented permanently.

Human Resources

  • Reduced employee turnover by 10%.

Successfully decreased staff turnover by [Number]% in [Number] months.


Supervised [Number] HR interns and provided assistance in resume building, training and career path development.

Experience
Senior Employment Manger, 08/2006 - 07/2010
Navy Recruiting District City, STATE,
  • Assistant supervisor in the processing division of Navy Recruiting District Jacksonville, FL.
  • Managed 15 employees whose primary responsibility was to enlist applicant into the navy.
  • Determine eligibility for the navy by conducting entrance interviews.
  • Also determined security clearance requirements and job qualifications.
  • Served as the final quality control point prior to enlistment.
  • Reviewed and signed enlistment contracts accepting Navy applicants for enlistment.
  • Trained and coached processing employees in all aspects of applicant processing and recruiting.
  • Planned and led training programs on staff development.Designed training modules that implemented strategic business practices and organizational behavior training concepts.
PERSONNEL OFFICER/ EDUCATION SERVICE OFFICER, 02/2005 - 05/2006
Strike Fighter Squadron 82 City, STATE,
  • Mentored team members to succeed and advance within the department and company.
  • Offered specific training programs to help employees maintain and improve job skills.
  • Conducted telephone and onsite exit interviews for all employees.
  • Assessed employee performance and issued disciplinary notices.
  • Managed over [Number] personnel files according to policy and federal and state law and regulations.
  • Generated employee tracking reports each month.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
Instructor/Retirement Coordinator, 01/2002 - 01/2005
Navy Recruiting Orientation Unit City, STATE,
  • Instructed courses for Enlisted Classifiers (job counselors), Enlisted Program Officers, Enlisted Processing Division Supervisors, and Enlisted Processing Assistants.
  • Trained Classifiers in Professional Selling Skills which enabled them to promote the Navy to civilian applicants, schools, and parents in a positive professional manner.
  • Managed over $8,000 in Morale Welfare and Recreation funds, received Letter of Appreciation for coordination of the Staff and Children's Christmas parties and ten Staff/Student activity days for over 2000 personnel.
  • Used a variety of teaching methods such as lectures, discussions and demonstrations.
  • Encouraged discussion of class material to promote critical thinking.
  • Evaluated training materials prepared by instructors.
  • Developed training program for specific, assigned job tasks, including [subject], [subject] and [subject].
  • Developed and delivered all technical training materials.
Senior Human Resource Manager Employment Manager, Recruiter, and Career Counselor, -
United States Navy , ,
  • Awarded Navy and Marine Corps Commendation Medal for instructing over 750 students in six separate courses, leading to the most successful 41 consecutive months in Navy Recruiting History.
  • Awarded Navy Commendation Medal for meeting NRD Montgomery Alabama's Nuclear Field production and placement during a time in which Navy Recruiting Command faced extensive challenges in all aspects of recruiting.
  • Awarded Navy and Marine Corps Achievement Medal for training 14 administrative personnel in providing sound customer service to 150 personnel.
  • Ensured the expeditious processing of 25 reenlistments and thousands of pay and personnel transactions with a reject rate of less than one percent.
  • Awarded Navy and Marine Corps Achievement Medal for planning and preparation of eligible personnel advancement which produced 51 advancements, a full 30 percent of those tested.
  • Concurrently expertly engineered four homeport change briefings and ensured the smooth relocation of numerous personnel from NAS Cecil Field, FL to NAS Oceana, VA.
  • Awarded Navy Achievement Medal for implementation of administrative, procedural, and logistical changes eliminating a paperwork backlog and improved the division's working environment, resulting in the personnel office receiving a passing grade on the Commander in Chief, U.S.
  • Atlantic Fleet Audit for the first time in five years.
  • Awarded Navy Achievement Medal for exceptional leadership and meticulous attention to detail managing and directing the processing and classification of over 10,000 Navy recruit applications contributing to the command being awarded as the number one recruiting district in the nation in fiscal years 1989 and 1990.
Education
Master's Degree: Business Administration Human Resource Management, Expected in 2014
-
Keller Graduate School of Management - Jacksonville, FL
GPA: with distinction GPA: 3.92
Business Administration Human Resource Management with distinction GPA: 3.92
Bachelor's Degree: Technical Management/Business Administration Human Resource Management, Expected in October 28, 2012
-
DeVry University - Jacksonville, FL
GPA: Summa Cum Laude GPA: 4.0
Technical Management/Business Administration Human Resource Management Summa Cum Laude GPA: 4.0
Military Training Schools Chief Petty Officer Leadership Course Task Based Curriculum Developer Course Instructor Training School Occupational Classification and Interviewing School Enlisted Recruiting School Professional Selling Skills Course : , Expected in
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- ,
GPA:
Skills

administrative, attention to detail, contracts, customer service, directing, funds, Instructor, instructing, Leadership, managing, Mentor, office, 2000, NAS, Navy, Developer, personnel, quality control, receiving, Recruiting, Selling, security clearance, sound, supervisor

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Resume Overview

School Attended

  • Keller Graduate School of Management
  • DeVry University

Job Titles Held:

  • Senior Employment Manger
  • PERSONNEL OFFICER/ EDUCATION SERVICE OFFICER
  • Instructor/Retirement Coordinator
  • Senior Human Resource Manager Employment Manager, Recruiter, and Career Counselor

Degrees

  • Master's Degree
  • Bachelor's Degree
  • Military Training Schools Chief Petty Officer Leadership Course Task Based Curriculum Developer Course Instructor Training School Occupational Classification and Interviewing School Enlisted Recruiting School Professional Selling Skills Course

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