senior director of human resources resume example with 20+ years of experience
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Proven capability for leading, motivating, and developing a staff of diverse backgrounds and expertise, across multiple operations. A highly motivated senior director with a professional background in human resources and operations management working with constituent groups including boards, committees, volunteers, and external audiences. With more than 15 years of supervisory experience within a team-oriented style management. Strong drive to help others grow professionally, coupled with a personal conviction of life-long learning and dedication to those in our society who need a little extra help. As a native San Antonian, I want to help San Antonio make our community the best it can be!
Through the quality of my work and dedication I was able to develop my interpersonal skills and move from an entry level position into a top executive position.
Leadership National Accreditation Process Fundraising Risk management Community Outreach Procedure development Deadline-oriented Strategic Planning Operations management Conflict resolution Strong communication skills HR policies and procedures expertise Mentoring |
- Operations Management: Manage cross function for over 150 employees to include Charter School employees (within TEA regulations).
- Fundraising: Spearheaded annual fundraising event which is in its 13th year of existence grossing over an average of $8k per event on a $200-$300 budget.
- Human Resources: Implemented a new 6 month check in program with new employees which increased retention from a 41% turnover rate to 25% turnover rate in a span of two years.
- Staff Development: Launched professional development program for staff.
- Accreditation Process: Advised key stakeholders on the Accreditation process for National Accreditation- Council on Accreditation. Ensured employees were informed and prepared for initial visit Guided Risk Management Committee on Operational and HR.
Executive leadership. Engage in Board training and development. Serve as Board Liaison providing a necessary bridge between the board of directors and the staff. Assist in facilitating annual Gala for 13 years grossing close to $110,000 each year. Designed and integrated employee system of review from employee interview to employee exit of agency. Support over 150 employees at all levels. Review federal and state laws to confirm and enforce the organization's compliance. Restructured annual employee evaluation process, streamlined staff job descriptions, and aligned compensation packages with roles and responsibilities. Participate on executive management teams on various matters, including updating long range strategic plan. Address inquiries from employees and management regarding employee relation issues. Key adviser regarding employee issues. Restructured and updated all employee job descriptions. Created pay scales for various positions. Identify and oversee implementation of staffing patterns. Conduct new employee orientation to foster positive attitude toward organizational objectives.
Oversaw the operation of the long term facility for the organization in Boerne. The campus consists of 6 programs caring for 76 children with each program employing-15 employees. The Director of Long Term Residential Services ensured State Standards were met at each program; assisted in screening applicants for employment; performed evaluations on the employees; maintained contact with Caseworkers, Probation Officers, attorneys, and court appointed advocates for the children; and conducted monthly payroll, biweekly scheduling, and weekly staff meetings.
Managed the operation of a Residential Treatment Care program for girls ages 6-18 years of age. This included the supervision of 12-15 employees. Spear-headed annual fundraising which resulted in $10,000 being generated the first year.
Managed team of 15 professionals. Ensured daily needs of the children were met according to State Standards.
University of Texas in San Antonio - San Antonio, TX
Our Lady of The Lake University - San Antonio, TX
- Certificate in Nonprofit Leadership and Development, University of Texas in San Antonio, 2014
- Inducted into the Pi Alpha Alpha - National Honor Society for Public Affairs and Administrators, University of Texas in San Antonio, 2014
- Certification in Criminal Justice, Our Lady of The Lake University, 1993
Society for Human Resource Management 2015-2016
Hispanic Chamber of Commerce, 2015
Optimist Club of San Antonio, 2015
Leader, Motivation, Multi-unit Operation Management, Organizational Restructure and Change, Organizational Skills, Outsourcing, Performance Analysis, Public Relations, Interpersonal Skills, Fundraising, Compensation, Human Resources, Liaison, Staffing, Training, Payroll, Scheduling, Budget, Community Outreach, Human Resource Management, Mentoring, Operations, Organizational Skills, Performance Analysis, Risk Management, Strategic Planning, Strong Communication Skills, Public Affairs
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Resume Overview
School Attended
- University of Texas in San Antonio
- Our Lady of The Lake University
Job Titles Held:
- Senior Director of Human Resources
- Director of Long Term Residential Services
- Program Director
- Counselor in Charge
Degrees
- Master of Arts
- Bachelor of Arts
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