senior director human resources resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Strategic and innovative executive with twenty-three years of Human Resources leadership experience, who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leaders who supports the executive team with a unique perspective and appreciation that people are every organization’s greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. Expertise in improving employee relationships with a proactive approach in meeting company issues head-on with sensitivity and trust.

  • Team Leadership
  • Culture Transformation
  • Core Values Management
  • Budgeting
  • Staff Management
  • Process Improvement
  • Strategic Partnerships
  • Training Programs
  • Business Planning
  • Due Diligence
  • Collaborative Leadership
Work History
Senior Director, Human Resources, 08/2016 to Current
Cantel MedicalSeattle, WA,
  • Built Human Resources department from infancy stage to team of ten. Directly impact growth of company by 40% per $150 million in six years.
  • Oversee HR department to implement company-wide initiatives with open and transparent leadership style that encourages positive culture while fostering fun dynamic work environment.
  • Expertise includes benefits administration, compensation structuring and recruitment, by developing high-performance HR sales consulting teams to support company's growth initiatives.
  • Responsible for ensuring all human resources, benefit programs, initiatives, and systems are effective, efficient, scalable and aligned to overall business objectives. Capturing $50K in benefit cost reductions.
  • Drives and supports company culture aligned with company values. Support company leadership by providing advice and counsel through analyzing data and understanding impact to business operations.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Develops company strategy to obtain optimal growth and revenue goals. Oversees financial performance and annual budget for department.
  • Adept at developing and building strategic alliances with organizational leaders through coaching and leadership development to support key business initiatives. Lead and fostered human resources team, through career pathing and succession planning.
  • Create and oversee administration of policies that are compliant with federal, state and local law to mitigate risk to company. Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
Senior Human Resources Consultant , 11/2013 to 06/2016
Dartmouth CollegeHanover, NH,
  • Empowered a people centric culture focus on integrity & ethics, by partnering with three Divisional Presidents in five locations throughout the US to uphold a putting people first environment.
  • Oversaw day-to-day management of all Human Resources functions; by reinforcing company’s core values through strategic planning and reinforcement of all core HR tasks.
  • Partnered with management and employees to provide impartial determination, uphold morale, increase productivity and retention, by investigating and providing guidance on all employee relations issues through progressive disciplinary process.
  • Led divisional new hire orientation and training for individuals and teams at on-site and remote locations throughout organization
  • Liaison between department heads and legal representatives during in-house or EEOC investigations, legal action and/or hearings.
  • Facilitated and evaluated training initiatives to improve management capabilities related to performance management, nine box reviews program, conflict management, and employment practices.
  • Trained leaders at all levels on topics from basic policy and procedures to in-depth legal matters, such as employment laws, harassment, and ethical conduct.
  • Collaborated with hiring managers to create SMART plan to identify and execute staffing needs. Posted open jobs; screened, interviewed, and match applicants with open positions, background and reference checks, extend offer and employee on-boarding.
  • Assisted with employee development program design and execution and advanced initiatives to encourage staff participation. Directed and controlled 401K, medical, dental and vision benefit packages.
  • Developed and implemented human resources policies and procedures and disseminated through employee handbooks, communications and meetings.
  • Conducted exit interviews and periodic exit analyses and provided key themes to leadership.
Manager, Human Resources, 07/2008 to 10/2013
Xpo Logistics Inc.Des Plaines, IL,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Recruited and hired top performers to add talent and value to the company to increasing operations productivity by 35%.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Human Resources Administrator, 01/2006 to 07/2008
Genuine Parts CompanyDaleville, PA,
  • Directed and controlled 401K, medical, dental and vision benefit packages.
  • Liaised between multiple business divisions to improve communications.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Organized company-wide events designed to boost employee morale.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Prepared new hire letters, employee contracts and corporate policies.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 15 new employees throughout North America.
Bachelor of Science: Psychology, Expected in 05/2004 to Suffolk University - Boston, MA
  • SHRM-SCP - SHRM Senior Certified Professional
Additional Information
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Resume Overview

School Attended

  • Suffolk University

Job Titles Held:

  • Senior Director, Human Resources
  • Senior Human Resources Consultant
  • Manager, Human Resources
  • Human Resources Administrator


  • Bachelor of Science

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