Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Human Resources professional with over fifteen years experience building and leading teams. Areas of expertise include: Strategic planning, market analysis, market expansion, talent acquisition, career development, and employee retention.

Areas of Expertise

1. Strategic HR business development

2. Human Resources management

3. Organizational development

4. Personnel recruitment

5. Staff leadership

6. Staff development

7. Performance analysis

8. Market analysis

9. Public relations

10. Territory expansion

Employment History
04/2018 to Current
Regional Director of Human Resources Towne Park Ltd. Clovis, CA,
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
  • Developed succession plans and promotion paths for all staff
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs
  • Coordinated ongoing technical training and personal development classes for staff members
  • Provided enhanced market analysis and assisted with strategic decision making
  • Implemented long-term growth initiatives by leveraging community stakeholders to enhance our footprint and brand awareness
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives
  • Discovered and resolved complex issues that affected management and business decisions
03/2015 to 03/2018
Human Resources Operations Manager The Mentor Network Chino Hills, CA,
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for new employees
  • Developed succession plans and promotion paths for all staff
  • Collaborated with legal and compliance teams to review paperwork, intake feedback and ensure viability of available information for new training processes.
  • Coordinated ongoing technical training and personal development classes for staff member.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
  • Managed ten employees to reduce workflow stoppage and ensure on-time project completion
  • Served as representative in various civic and community functions to further enhance company image and develop additional business
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
  • Utilized compliance tools, corrective actions, and identification of deficiencies to mitigate audit risks
  • Created and implemented initiatives to improve employee engagement
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties
10/2012 to 02/2015
Director of Employee Retention Station Casinos, Inc. Henderson, NV,
  • Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
  • Implemented the Retention Management Software System which allowed organizational leaders at every level track, document, and mitigate employee turnover.
  • Trained organizational managers on the use of the Retention Management Software System.
  • Designed policies for effective employee engagement which helped decreas employee attrition loss rate from 18% to 14%
12/2004 to 09/2012
Human Resources Coordinator Virginia Army National Guard City, STATE,
  • Reviewed job applications to identify, vet and recommend optimal candidates
  • Assisted management staff in annual year-end processes and data audits
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Facilitated year-end reviews and team strength presentations with human resources partners
  • Oversaw and managed onboarding processes and programs for successful integration of new, transferred or promoted employees
  • Guided candidate recruitment and selection to create diverse workforce capable of collectively meeting company goals
  • Collaborated with department managers to assess needs
  • Collaborated with peers to develop and integrate workforce planning and analysis
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data
  • Networked with local community colleges to leverage resources
  • Maintained thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends
  • Coordinated and conducted new hire pre-interviews
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references
  • Directed job fairs to bring in local talent for long term and seasonal positions
  • Refined talent strategies and plans, including design and implementation of programs for recruitment and retention strategies
  • Orchestrated strategic recruitment approaches to engage talented and highly qualified students
Expected in
Bachelor of Science:
University of Lynchburg - Lynchburg, VA,

SPHR - Senior Professional in Human Resources

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School Attended

  • University of Lynchburg

Job Titles Held:

  • Regional Director of Human Resources
  • Human Resources Operations Manager
  • Director of Employee Retention
  • Human Resources Coordinator


  • Bachelor of Science

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