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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Human Resources Professional with practical understanding of business needs and extensive employee relations experience . Areas of expertise include Human Resource Information System, Recruitment, Examination Administration, Customer Relationship Management, HR Proficient, Strategic Planning and Time Management. Flexible and focused team player with a self-motivated and results-driven mentality combined with strong communication, analytical, problem solving and reasoning skills.

Skills
  • Examination Administration
  • Program management
  • Analytical problem solving
  • Report preparation and generation
  • Human resources understanding
  • Standard operating procedures
  • Policy and procedure improvements
  • Cultural awareness and sensitivity
  • Government relations knowledge
  • Developing curriculum
  • Mentoring and coaching
  • Staff training and development
  • Compensation/payroll
  • Labor agreements
  • Personnel records maintenance
  • Administrative skills
  • Regulatory compliance
  • Recruiting, Selection and Procedure
  • Process management
  • Evaluations
  • Community outreach
  • Microsoft
  • HRIS applications proficient
  • Personnel recruitment
  • Data management
  • People skills
  • Critical thinking
Education and Training
California State University of Sacramento Sacramento, CA Expected in 2012 Bachelor of Science : Criminal Justice - GPA :
Certifications
  • CSUS- Human Resources Cohort Training
  • CPS- Examination Development
  • City of Sacramento- Personnel Action Request Academy
Experience
Perris Union High School District - Personnel Analyst (Human Resources)
Perris, CA, 12/2020 - Current
  • Plans and coordinates recruitments; determines labor market and length of recruitment; prepares job bulletins and recruitment information; determines and places advertising in appropriate media; coordinates participation in career and job fairs; and reviews and evaluates applications; determines appropriate written, oral, and or performance examination programs; develops, evaluates and validates selection instruments; supervises the administration and scoring of examinations and the establishment of eligible lists.
  • Works with departments on personnel problems, staffing needs, and the interpretation of personnel policies and procedures; provides career counseling to individuals and groups.
  • Establishes liaisons with community, business, industry, and agencies as appropriate.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Managed full-cycle recruiting processes for managerial and executive-level vacancies.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Optimized processes by training employees to apply industry best practices and observe protocols.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Establishes liaisons with community, business, industry, and agencies as appropriate.
  • Prepare employees for assignments by establishing and conducting training programs.
  • Supported human resources, controlling recruitment work flow within applicant tracking system.
  • Interprets and applies City Charter, codes, ordinances, resolutions, legal opinions, Civil Service Rules and Regulations, labor agreements and other laws, rules, and regulations.
  • Analyze, gather and interpret information from Civil Service Board Rules, Labor Agreement, Resolution etc. and apply findings in processing personnel actions.
  • Collaborate with IT for development and work flow design of business processes.
  • Provides exceptional customer service to those contacted in the course of work.
Cross Country Healthcare - Personnel Technician
Bell, CA, 04/2018 - 12/2020

• Performs paraprofessional and technical personnel work.
• Implements recruitment plans, prepares recruitment materials, contacts organizations and media to advertise recruitment, screens applications; organizes and schedules test times, sites, proctors, and interview panels; proctors tests; assists in the design, development, preparation, and administration of employment tests.
• Assists in the performance of classification studies; develops or revises class specifications; gathers and compiles salary and benefit data from other agencies; organizes and presents information; responds to survey requests from other agencies.
• Assists in the administration of special employment programs; plans, develops, and conducts routine training sessions and workshops.
• Responds to inquiries from employees, retirees and beneficiaries; provides guidance regarding employment issues, classification procedures, benefit eligibility, retirement, entitlement, processes, and/or related concerns.
• Conducts research as directed by professional staff or supervisors; gathers and compiles information and makes recommendations.
• Reviews and processes personnel transactions for the City payroll system, if applicable; identifies errors or deviations and resolves with department staff; updates and maintains the personnel/payroll system and/or pension payroll system; maintains a variety of personnel, workers compensation, benefit and retirement files.
• Interprets and applies City Charter, codes, ordinances, resolutions, legal opinions, Civil Service Rules and Regulations, labor agreements and other laws, rules, and regulations.
• Analyze, gather and interpret information from Civil Service Board Rules, Labor Agreement, Resolution etc. and apply findings in processing personnel actions.
• Performs paraprofessional and technical duties in support of safety and training programs, if applicable.
• Streamlined process by creating a procedures manual and training curriculum on the different types of personnel actions.
• Trained staff in the unit on how to process personnel actions for the City of Sacramento.
• Performs other professional administrative related duties as assigned.

City Of Sacramento, Department Of Public Works - Personnel Transactions Coordinator
City, STATE, 04/2017 - 04/2018

• Serve as central contact/liaison between the assigned department/division and other City departments regarding routine personnel matters of about 160+ employees. In matters such as Uniforms, Personnel Action Request, Absence tracking & coordination (industrial, non-industrial, FMLA/CFRA, Kin Care Special leave, Parental leave and Military leave), Personnel Benefits, Payroll and many more. Assist and shadow Administrative Analyst in regards Worker's Compensation, Disciplinary procedure, Labor Contract Agreement, Motor Vehicle Committee Report and Personnel items.
• Review departmental/division leave requests; prepare leave reports; verify accuracy of time cards and benefits during leave.
• Prepare and maintain centralized departmental/division personnel files and computerized personnel records.
• Determine work assignment priorities to comply with established deadlines.
• Prepare forms needed to fill vacant positions; maintain records of vacant and filled positions. Monitor and update departmental/division position control.
• Maintain records of departmental/division selection interviews; schedule selection interviews; notify eligible candidate of interview results; arrange pre-employment physicals. Verify employee compliance with licensing and physical requirements.
• Prepare personnel transaction forms to enter new employees into the personnel and payroll systems and to reflect changes in employee status and pay. (If need be, approve time for personnel); Safeguard and distribute payroll checks and time cards.
• Meet with new departmental/division employees to explain rules and policies.
• Create and revise departmental/division personnel forms; May verify employee eligibility for incentive pay.
• Coordinate departmental/division employee evaluation system.
• Review departmental/division time cards and financial records for accuracy; clarify discrepancies; prepare time card corrections; monitor compliance with FLSA requirements; monitor sick leave usage: calculate funding required for new positions.
• Research, interpret, and respond to requests for information regarding City and departmental/division rules, policies, directives, contracts, and similar documents.
• Research and compile data and basic statistical information.
• Compose routine correspondence; type a wide variety of reports, correspondence, and statistical reports.
• Review personnel actions for accuracy and completeness.
• Operations Support; May schedule employees for shift assignments; monitor employee eligibility for overtime, standby or call back; monitor shift trades and approve trades based upon departmental/division policies.
• Operate a variety of office machines, equipment and computer software.
• Perform related duties as assigned.

City Of Sacramento, Department Of Parks And Rec. - Program Coordinator
City, STATE, 04/2009 - 04/2017

•Plan, manage, organize and coordinate various educational enrichment and literacy-focused activities and programs at a school site; Implementing Healthy Behavior Initiative
•Design, evaluate and recommend different activities for the program; Coordinate program activities and staff; Supervised eight or more staff/volunteers within the site; Oversee and manage daily operations of the program site ensuring grant funding are being implemented and followed according to the contracts.
•Prepare, review and approve daily and monthly program plans and assign activities and events to program leaders and recreation aides;
•Maintain participant files in accordance with state and other grant funding requirements; Manage MOU to dollar amount; Collaborate with other outside agency to bring programs to the community or site; Give parents other resources to help with family matters; manage
•Identify and encourage youth development and capacity building activities to encourage family involvement;
•Investigate complaints, accidents and injuries and submit necessary reports/documentation;
•Inspect the site and equipment to ensure proper maintenance, cleanliness, operation and safety;
•Observe children on a daily basis to detect health problems and special needs; Counsel children on life lessons and help develop their social problem solving skills; promote youth development and leadership; help support social emotional learning in regards to youth
•Assist Sacramento START staff in developing positive behavior expectations for program participants along with consequences and classroom management techniques; Apply principles and techniques to problems and situations
•Participate in cleaning and maintaining the facility and equipment;
•Interact and work effectively with school personnel in planning and implementing site activities;
•Participate in school functions and attend school staff meetings on a regular basis;
•Monitor and order program supplies, staying within budget; Basic techniques of budget monitoring and reporting.
•Prepare forms, records and reports necessary to site management;
•Recruit students into the program; Set meetings, email and phone calls to parents; interact with many people from different cultures and socio-economic status
•Supervise, train and evaluate program leaders, recreation aides, substitutes, volunteers and other assigned personnel;
•Apply principles and techniques of supervision. In addition, apply Administrative/Management duties i.e payroll, attendance, invoices, inventory, monthly/yearly audit for fiscal year. Enter and process payroll for staff.
•Apply policies and procedure effectively.
•Plan, coordinate and implement three family night events per school year; Included are nutritional education component
•Perform related duties as assigned

Accomplishments
  • Process Improvement
    Created new departmental procedures manual. Assessed organizational training needs
  • Documentation
    Wrote and edited documents to keep staff informed on policies and procedures
  • Customer Service
    Received "Kudos" certificates for providing excellent customer service for both internal and external customers for the City of Sacramento

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Resume Overview

School Attended

  • California State University of Sacramento

Job Titles Held:

  • Personnel Analyst (Human Resources)
  • Personnel Technician
  • Personnel Transactions Coordinator
  • Program Coordinator

Degrees

  • Bachelor of Science

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