interim human resources director resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Innovative potential Director of Human Resources with knowledge of tribal community and organizational policies. Strong communication skills and high level of understanding for compliance and regulation.

  • Employee engagement
  • Staff compensation
  • HR policy development
  • Exit interviews
  • Training development
  • Human resources operations
  • Employment record verification
  • Recruitment and hiring
  • Personnel information systems
09/2020 to Current Interim Human Resources Director Hospice Buffalo | Buffalo, NY,
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Conducted exit interviews and recorded employee feedback for use in retention strategy development.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Notified all employees immediately when policies/procedures were updated or changed.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Complied with local, state and federal laws and established organizational standards.
  • Worked with department managers to assess needs.
  • Devised training programs for new and existing employees.
  • Handled employee conflicts efficiently while following all company procedures.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Advised managers on organizational policy matters, such as leave policies and COVID-19 policies, and recommend needed changes.
  • Secured optimal productivity by supervising twenty plus employees on staffing and recruiting administrative, operational and clerical functions.
  • Partnered with cross-functional departments to develop, support, administer and maintain JD Edwards database and Laserfiche.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Developed organizational filing systems for correspondence, communications, records and reports.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
08/2017 to Current Employee Assistance Coordinator Sound Financial Bancorp | Mountlake Terrace, WA,
  • Organized digital and physical employee records.
  • Attended weekly Human Resources meetings and discussed goals.
  • Reviewed project materials and reached out to current employees to obtain additional information.
  • Collaborated with supervisor to evaluate grievance requirements, define plans and lay out courses of action.
  • Maintained schedules and allocated tasks to team members.
  • Ordered new office supplies and reported on office expenses.
  • Kept track of project expenses and handed in weekly reports to project's coordinator.
  • Managed administrative processes and prepared key reports and documentation.
  • Set up appointments with customers and oversaw main department calendar.
  • Warmly welcomed employees and guests and addressed all needs with conscientious support.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
  • Managed incoming and outgoing correspondence and packages to support smooth daily operations.
  • Prepared and disseminated public information.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Advised managers on organizational policy matters and recommended needed changes.
03/2016 to 08/2017 Compliance Specialist Fond Du Lac Reservation | City, STATE,
  • Advised staff and customers through audits and remedy compliance issues.
  • Collaborated with Human Resources to create analysis techniques, improving overall efficiency.
  • Kept up-to-date with loan product knowledge, internal policies, procedures and regulations.
  • Checked all records for required signatures by closely reviewing each document.
  • Identified key issues regarding workflow processes by assisting Gaming Officer and non-gaming investigator with quality reviews.
  • Provided support to department by assisting with special assignments and projects.
Education and Training
Expected in 05/2017 to to Master of Arts | Tribal Administration And Governance University Of Minnesota - Duluth, Duluth, MN GPA:
Expected in 05/2014 to to Bachelor of Arts | Legal Studies University Of Wisconsin - Superior, Superior, WI GPA:

Education Minor - First Nations Studies

Para-legal Certificate

Mediation Certificate

Tribal Human Resources Professional Certification (THRP)

Basic Investigations and Adjudication Training

Fond du Lac Reservation Housing Committee Chair

Fond du Lac Cultural Resources Advisory Board

District/General Election Board

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Resume Overview

School Attended

  • University Of Minnesota - Duluth
  • University Of Wisconsin - Superior

Job Titles Held:

  • Interim Human Resources Director
  • Employee Assistance Coordinator
  • Compliance Specialist


  • Master of Arts
  • Bachelor of Arts

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