Interim Director of Human Resources Resume Example

Managed all programs and activities of the HR Division.

• Strengthened and enhanced processes for managing complaints by offering policy guidance advice and conducting thorough investigations into incidents and concerns.
• Reduced workers compensation claims by implementing strong return to work policy.
• Reduced discrimination and harassment risks by developing new policies and implementing training for all employees.
• Identified vacancies and recruited and hired applicants to fill positions in variety of departments.
• Launched innovative incentive program to maintain low turnover rate despite highly competitive market.
• Negotiated collective bargaining agreements with labor unions within budget parameters.
• Partnered with management to establish workplace safety curriculum for training and education purposes.
• Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.
• Launched wellness plans to reduce stress, boost morale and increase productivity.
• Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.

Provided human resources services for 20 County Departments, and 2,000 employees.

• Boosted staff morale by resolving personnel and management inquiries on a variety of employee relation issues.
• Executed integrated recruiting campaign across multiple media channels.
• Fostered positive employee attitudes toward organizational objectives through effective orientations and training.
• Reduced discrimination and harassment risks by effectively investigating internal and EEOC charges for corrective action.
• Negotiated collective bargaining agreements with labor unions, and provided guidance to Departments to resolve grievances.
• Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
• Projected employment needs and devised strategies to meet targets.
• Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
• Delivered consistent and reliable service through overall administration, planning, coordination and evaluation of HR functions.
• Maintained compliance with all local, state and federal laws, as well as established organizational standards.
• Created succession plans and promotion paths for all staff.

• Worked with HR management to devise and update policies based on changing industry and social trends.
• Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
• Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
• Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
• Developed processes and metrics that supported achievement of organization's business goals.
• Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
• Optimized processes by training employees to apply industry best practices and observe all protocols.
• Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.