Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Intelligent Human Resources Professional with a demonstrated record of accomplishment in aligning HR strategies with organizational goals and standards. Research-oriented and attentive with a respectful and resilient approach. Looking to apply 10+ years' experience to a challenging new position in Human Resources. An active member of the Society of Human Resource Management (SHRM).

  • Managing Human Resources
  • Components of Workplace Compensation
  • Performance Management
  • Employee and Labor Relations
  • Training and Development (ADDIE Model)
  • Fundamentals of Employee Benefits
  • Strategic Talent Acquisition
  • Workplace Ethics
Work History
Independent Human Resources Consultant, 01/2020 to Current
AscensusSan Diego, CA,
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions, and industry-standard salary ranges.
  • Devised hiring and recruitment policies for 100+ employees.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures related to COVID-19.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Designed leadership development programs to monitor employee relations and increase retention.
  • Facilitated organizational development initiatives to conduct performance management and talent assessment.
  • Knowledgeable of processes and practices that support workforce diversity promoting the culture of fairness and building employee commitment.
Client Relationship Manager, 02/2020 to 05/2021
West Hills Community College DistrictHuron, CA,
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering discounts on enrollments as last resort to maintain customer satisfaction.
  • Acted with minimal direction in self-directed capacities to resolve issues and implement strategies.
  • Researched issues and made quick decisions to achieve efficient and effective resolutions.
  • Captured high-profile Palliative Chaplaincy account with $100,000 in annual revenue.
  • Liaised with sales, marketing and management teams to develop best practices and accomplish shared objectives.
  • Surpassed monthly sales targets 98% consistently and maintained solid top sales rankings.
Business Instructor, 04/2013 to 06/2016
Aspen Skiing Company, L.L.C.Aspen, CO,
  • Instructed adult students through in-person lectures, discussions, and demonstrations in Human Resources, Employment Law, Business Basics, accounting, business calculations, and customer service.
  • Shifted between informal and formal methods of teaching to create a multi-layered web of learning, incorporating experiments, practical activities, discussions, and projects into lessons.
  • Offered career assistance to students by conducting mock interviews, providing relevant job opportunities, and teaching networking skills and strategies.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural, and social learning modalities for adult students.
  • Stayed abreast of developments within Business Administration to improve curriculum, develop new research and share with colleagues and students
  • Created excitement and enthusiasm in classroom by delivering engaging subject matter.
  • Created syllabus and instructional plans for each class session in accord with stated course objectives.
  • Served on academic and administrative change management committee focusing on institutional policies, departmental matters, and student engagement
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
Human Resources Manager, 12/2002 to 12/2012
DanaherLong Island City, NY,
  • Established a human resources department of 3 team members and various functions
  • Effectively liaised between senior management and employees to maintain and improve company-employee relations.
  • Researched, recruited, staffed, onboard, and trained new hires according to the needs and company budget.
  • Ensured compliance with company's directives, regulatory concerns, and health and safety protocols.
  • Administered payroll, company benefits, corporate benefits, and team building.
Sales Training Manager, 01/1998 to 11/2002
The Hartford PLICCity, STATE,
  • Onboarded, trained and mentored new sales team members to facilitate uniform standard of performance
  • Trained sales team members on use of proprietary CRM system to enable documentation of customer interactions
  • Conducted weekly sales team meetings to review progress toward sales goals and discuss emerging opportunities
  • Updated procedures for ATT to increase productivity and maximize amount of time of each sales call
  • Established sales goals and strategies that contributed to increased growth in sales and profitability
  • Exceeded sales goals by 92% using consultative and value-driven approach
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations
  • Built sales forecasts and schedules to reflect desired productivity targets
MBA: Business Administration And Management, Expected in 05/2012
University Of Phoenix - San Diego,

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School Attended

  • University Of Phoenix

Job Titles Held:

  • Independent Human Resources Consultant
  • Client Relationship Manager
  • Business Instructor
  • Human Resources Manager
  • Sales Training Manager


  • MBA

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