Intelligent Human Resources Professional with a demonstrated record of accomplishment in aligning HR strategies with organizational goals and standards. Research-oriented and attentive with a respectful and resilient approach. Looking to apply 10+ years' experience to a challenging new position in Human Resources. An active member of the Society of Human Resource Management (SHRM).
Skills
Managing Human Resources
Components of Workplace Compensation
Performance Management
Employee and Labor Relations
Training and Development (ADDIE Model)
Fundamentals of Employee Benefits
Strategic Talent Acquisition
Workplace Ethics
Work History
Independent Human Resources Consultant, 01/2020 to Current Ascensus – San Diego, CA,
Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions, and industry-standard salary ranges.
Devised hiring and recruitment policies for 100+ employees.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures related to COVID-19.
Liaised with HR management to devise and update policies based on changing industry and social trends.
Designed leadership development programs to monitor employee relations and increase retention.
Facilitated organizational development initiatives to conduct performance management and talent assessment.
Knowledgeable of processes and practices that support workforce diversity promoting the culture of fairness and building employee commitment.
Client Relationship Manager, 02/2020 to 05/2021 West Hills Community College District – Huron, CA,
Preserved revenue streams by utilizing strong communication and negotiation skills, offering discounts on enrollments as last resort to maintain customer satisfaction.
Acted with minimal direction in self-directed capacities to resolve issues and implement strategies.
Researched issues and made quick decisions to achieve efficient and effective resolutions.
Captured high-profile Palliative Chaplaincy account with $100,000 in annual revenue.
Liaised with sales, marketing and management teams to develop best practices and accomplish shared objectives.
Surpassed monthly sales targets 98% consistently and maintained solid top sales rankings.
Business Instructor, 04/2013 to 06/2016 Aspen Skiing Company, L.L.C. – Aspen, CO,
Instructed adult students through in-person lectures, discussions, and demonstrations in Human Resources, Employment Law, Business Basics, accounting, business calculations, and customer service.
Shifted between informal and formal methods of teaching to create a multi-layered web of learning, incorporating experiments, practical activities, discussions, and projects into lessons.
Offered career assistance to students by conducting mock interviews, providing relevant job opportunities, and teaching networking skills and strategies.
Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural, and social learning modalities for adult students.
Stayed abreast of developments within Business Administration to improve curriculum, develop new research and share with colleagues and students
Created excitement and enthusiasm in classroom by delivering engaging subject matter.
Created syllabus and instructional plans for each class session in accord with stated course objectives.
Served on academic and administrative change management committee focusing on institutional policies, departmental matters, and student engagement
Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
Human Resources Manager, 12/2002 to 12/2012 Danaher – Long Island City, NY,
Established a human resources department of 3 team members and various functions
Effectively liaised between senior management and employees to maintain and improve company-employee relations.
Researched, recruited, staffed, onboard, and trained new hires according to the needs and company budget.
Ensured compliance with company's directives, regulatory concerns, and health and safety protocols.
Administered payroll, company benefits, corporate benefits, and team building.
Sales Training Manager, 01/1998 to 11/2002 The Hartford PLIC – City, STATE,
Onboarded, trained and mentored new sales team members to facilitate uniform standard of performance
Trained sales team members on use of proprietary CRM system to enable documentation of customer interactions
Conducted weekly sales team meetings to review progress toward sales goals and discuss emerging opportunities
Updated procedures for ATT to increase productivity and maximize amount of time of each sales call
Established sales goals and strategies that contributed to increased growth in sales and profitability
Exceeded sales goals by 92% using consultative and value-driven approach
Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations
Built sales forecasts and schedules to reflect desired productivity targets
Education
MBA: Business Administration And Management, Expected in 05/2012 University Of Phoenix - San Diego, GPA:
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