Human Resources Workers Compensation Coordinator resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Versatile human-resources executive with hands-on experience in diverse industries.
  • Extensive workers' compensation claim management experience
  • Strategic professional who deploys participative management style in fast-paced, diverse workforce.
  • Proactive change agent who spends time in employee environment encouraging learning and promoting the increased productivity that results in value-added customer service.
  • Excellent team builder and consultant on personnel issues and organizational development.
  • Developing and implementing team building programs, preparing briefing and training materials
Areas of Expertise
  • Compensation and benefits design/administration, knowledge of federal, state and local laws 
  • Outstanding knowledge of Workers Compensation, State laws for AL, TN, FL
  • Remarkable ability to interpret various worker's compensation regulations and proceedings 
  • Exceptional ability to analyze employee's work, States plan and make recommendations  
  • Facility management
  • Policy assessment programs
  • Human-resource strategy, objectives, policies,
  • Performance management
  • Employee-relations programs investigation, and prevention programs
  • EEOC, AAP, OSHA, W/C, and other federal, state,
  • EH&S management and local compliance program needs, including training,
  • Employee and management training
07/2013 to Current
Human Resources & Workers ‘Compensation Coordinator Brightspring Health Services Richmond, KY,
  • Partner with executive management to grow the business through innovative human-resources management.
  • Responsible for all HR issues to the business unit in Alabama and Corporate workers’ compensation coordinator for Alabama, Florida, Tennessee and Texas; responds to inquiries regarding policies, procedures, and programs
  • Organized and supervised Workers Compensation Program and Claims Management.  Managed employee injury cases and oversaw all investigation claims for various parties. 
  • Assists supervisors and managers with ADA/FMLA issues and works with EEO/Affirmative Action Plan Coordinator in dealing with ADA issues as appropriate
  • Presented management-training programs ranging from first-line supervisors to senior management teams to facilitate understanding of employment relations, diversity issues, employment law, recruiting, and organizational development; employee retention, and increased employee morale
  • Manage FMLA leave in accordance with state and federal guidelines and in coordination with company leave policies, workers’ compensation, short-term disability benefit programs
  • Reviews accident and injury reports and First Report of Injury forms to determine proper actions under Workers' Compensation laws and regulations; obtains background information; and opens and adjusts claims; Review temporary disability, permanent disability, injured employees; or, reviews related medical bills; and verifies mileage payment requests, pharmacy reimbursements, and other bills.
  • Establishes and maintains monetary case reserves to cover medical costs and projected miscellaneous and compensation costs; prepares written requests for settlements; reviews cases for subrogation potential and files related actions.  
  • Communicates verbally and in writing with injured employees, their departments, physicians, Workers' Compensation claims adjusters, and other interested parties; reviews established claims periodically to prompt action and closure, and/or settlement. coordinates return to work, interactive process, , attends mandatory settlement conferences, hearings, and meetings relevant to cases.
  • Maintain open communication with c level executive, update CFO with expense calculations
08/2011 to 05/2013
HR Specialist Accolade, Inc. Charlotte, NC,
  • Developed company’s first-ever online database recruiting and tracking system which insulates company from legal risk and ensures consistent fair recruiting processes.  
  • Facilitates conflict management between supervisors and employees, serves as an advisor, and helps find positive solutions to foster cooperation when dealing with employee issues, coaching performance, and counseling. 
05/2008 to 07/2011
HR Generalists Jefferson County Housing Authority City, STATE,
  • Administered policies and programs relating to all phases of human resources activity including HR planning, recruitment, training and development, employee performance evaluation and appraisals, firing processes, etc. Along with these, maintained knowledge of legal requirements and government reporting regulations affecting human resources.
03/2005 to 2008
Payroll-Benefits Coordinator Kindred Rehab And Nursing Facilities City, STATE,
  • Performing all transactional duties in relation to administering medical, dental, vision, life, flexible spending and retirement benefits. 
  • Managed a staff of ten team members.
  • Overseeing and supervise the daily operations of the department.
  • Participating in evaluations, hiring, training, and scheduling.
  • Conducted benefits open enrollment, served as liaison between the company and third party service providers
  • Reworked new-hire orientation program to include HR information and company resources.
Expected in 2010
Bachelor of Science: Human Resources
Faulkner University - Montgomery, Alabama
Bachelor of Science (BS) in Human Resource Management
BSHRM- Birmingham, AL- Leadership Academy 
Human Resources, Training, Organizational Development, Recruiting, Benefits, Compensation, HR Information System, Employee Relations,  Recruitment, Training Programs, Claims, Claims Payments, Coaching, Increase, Internet Recruiting, Affirmative Action, Compensation And Benefits, Customer Service, Equal Employment Opportunity Commission, Human Resource Management

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Resume Overview

School Attended

  • Faulkner University

Job Titles Held:

  • Human Resources & Workers ‘Compensation Coordinator
  • HR Specialist
  • HR Generalists
  • Payroll-Benefits Coordinator


  • Bachelor of Science

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