human resources representative resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • Zealous professional committed to people and organizational structures that cultivate development
  • Multi-faceted within human resources, recruitment, and staffing, specializing in data reporting, benefits administration, orientation and onboarding, training and development, incident investigation, candidate screening and HR best practices
  • Devoted to partnering with leadership to establish and continuously enhance organizational culture and employee experience
  • Policies Implementation
  • Personnel Engagement
  • Benefits Administrator
  • Personnel Recruitment
  • HRIS Applications Proficient
  • Policy Interpretation
  • New Hire Onboarding
  • Leave of Absence Transitions
  • Employment Recordkeeping
  • Policy and Procedure Writing
  • Termination Documentation
  • Incident/Harassment Investigation
  • Recruitment Management
  • Employee Orientation
  • Equal Employment Opportunity (EEO)
  • HR Information Systems
  • Confidential Document Control
  • Customer Relationship Management (CRM)
  • Applicant Tracking Systems (ATS)
  • MS Office Systems
  • Wage Garnishments
  • ADP
  • UKG
Professional Experience
04/2022 to Current
Human Resources Representative American Family Care, Inc. Spring Hill, TN,
  • Conducted background checks and orientation, coordinating new employee onboarding process
  • Supported employees with benefits enrollments by guiding process and answering questions
  • Prepared data and produced various reports using HRIS system
  • Enforced compliance with federal, state and local employment regulations and laws
  • Developed incentives to drive employee retention and improve work culture
  • Partnered with senior HR team to communicate company standards and policies
  • Provided essential support to address individual HR needs of employees
  • Identified opportunities to improve HR programs and proposed solutions to increase efficiencies
  • Safeguarded human resource information, maintaining employee confidence and protecting operations
  • Established and maintained trusted relationships around organization to optimize business and employee experience
09/2021 to 04/2022
Recruiter Anatomage, Inc. Santa Clara, CA,
  • Maintained professional relationships with clients and hiring managers to ensure client satisfaction and robust partnership efforts
  • Aligned applicant skills with requisition and client's needs to determine basic job functions and ensure affectionate role fit
  • Maintained/Audited ATS (Applicant Tracking System) and applicant records (I-9, tax forms, signed policies, benefits)
  • Recruited/Sourced candidates for contract, direct hire, and temp to hire positions
  • Collaborated with recruitment team to source for candidates utilizing but not limited to: networking events, employee referral programs, and community relationship sourcing initiatives
  • Conducted monthly external compensation trends, industry productivity and retention, and diversity recruitment strategies
  • Extended candidate offers for internal and external applicants inclusive to: compensation, benefits, incentives, and relocation packages
  • Worked with compensation department to provide details about candidate compensation package and/or relocation requirements
  • General office duties (copying, filing, organizing)
  • Coordinated with clients to gather detailed job descriptions
  • Delivered employee checks to clients
  • Organized and conducted hiring events/job fairs
01/2021 to 08/2021
Recruiter/Human Resources Manager Ffe Transportation Inc. Ontario, CA,
  • Accessed weekly staffing needs and partnered with department managers to determine scale and scope of positions needed to be filled
  • Created and maintained job requisitions utilizing: LinkedIn Recruiter, social media, Employee referral program, and Indeed
  • Conducted initial candidate phone screen, administered online assessments, and Face-2-Face Interviews
  • Extended verbal and written offers, conducted background checks and drug screens, and established new hire onboarding schedule
  • Created, reviewed, and maintained all policies and procedures
  • Overseeing implementation of new policies
  • Drafting documentation outlining procedures, duties, and objectives
  • Prioritizing emails, phone calls, and mail
  • Coordinating travel arrangements for senior personnel
  • Scheduling appointments for senior and junior personnel
  • Maintained QA, Accounts Payable, Accounts Receivable, Purchasing systems
  • Supervised quality assurance, fulfillment, and production leads
  • Conducted onboarding training for company policies and procedures
  • Processed payroll using ADP bi-weekly
  • Issued corrective actions for underperforming or employees who violated policy
  • Maintained employee database and records (I-9, tax forms, signed policies, benefits)
  • Managed/Processed Accounts Payable (AP) and Accounts Receivable (AR) records
  • Evaluated suppliers for office and production needs
01/2020 to 01/2021
Customer Service Representative Wall Lenk Corp City, STATE,
  • Interacted with customers to provide detailed information regarding product lines and services
  • Resolved customer complaints via phone, email, or mail
  • Placed customer orders, processing returns/exchanges
  • Processed purchase orders through internal database
  • Processed payments
  • Created/maintained customer accounts and credential information
  • General office duties (copying, filing, organizing)
  • Created SOP's: Entering new customer, Updating Client Details using internal database, and Updating/Adding Clients to TSYS Merchant systems
  • Eliminated unnecessary flow of paperwork in departments by utilizing shared Microsoft Excel Sheets: Customer Service to Shipping, Customer Service to Production, and Customer Service to Accounting
Expected in 03/2024
MBA: Human Resources Management
Strayer University - Washington, DC
Expected in 03/2022
BBA: Human Resources Management
Strayer University - Washington, DC,
Expected in 06/2010
High School Diploma:
Eastern Wayne High School - Goldsboro, NC,

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Resume Overview

School Attended

  • Strayer University
  • Strayer University
  • Eastern Wayne High School

Job Titles Held:

  • Human Resources Representative
  • Recruiter
  • Recruiter/Human Resources Manager
  • Customer Service Representative


  • MBA
  • BBA
  • High School Diploma

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