Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Website, Portfolio, Profiles
Professional Summary

Decisive Human Resources Representative performs highly responsible personnel management duties requiring advanced personnel skills and techniques in major functional areas of HR. Establishes and maintains effective working relationships with various operating units to effectively accomplish recruitment, employee records, benefits and management development and training tasks. Consistently exercises initiative and independent judgment and skilled at building and managing interpersonal relationships at all levels to objectively coach employees through complex, difficult and emotional issues.

  • Networking and Partnership Development
  • Report Preparation
  • New Hire Onboarding
  • Applicant Qualification
  • Policy and Procedure Writing
  • Employment Data Tracking
  • Employee Orientation
  • Termination Documentation
  • Retention Program Development
  • Employee Hiring
  • Employee Relations
  • Candidate Searching
  • In-Person and Telephone Interviewing
  • Human Resources Management Systems
  • Affirmative Action Guidelines
  • Equal Employment Opportunity (EEO)
  • Promotion Coordination
  • Employment Recordkeeping
  • Transfer Coordination
  • Compensation Structuring
  • Documentation and Recordkeeping
  • Contract Negotiation
  • Logical and Methodical
  • Personnel Management
  • Remote Conferencing and Communication
  • Analytical and Critical Thinking
  • Benefits Administration
  • Project Management
  • Relationship Building
  • Staffing Agency Coordination
  • Adaptable to Changing Conditions
  • Customer Relationship Management
  • Willingness to Learn
  • Training Development and Execution
  • Employee and Applicant Assessment
  • Social Perceptiveness
  • Complex Problem Solving
  • Sound Judgment
  • Strategic Planning
  • Microsoft Office
  • Database Maintenance
  • Presentation Development and Delivery
  • Business Intelligence
Work History
10/2019 to Current
Human Resources Representative Norc At The University Of Chicago Phoenix, AZ,
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Spearheaded recruiting activities by representing company at job fairs, drafting offer letters, initiating background checks and conducting orientations.
  • Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
  • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in Bamboo.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Oversaw and managed hiring process and assisted human resources.
  • Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
  • Interviewed candidates and conducted background checks and verification.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
03/2017 to 10/2019
Executive Assistant Acme Brick Tile & More Pensacola, FL,
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled all scheduling for four VP's; Human Resources, GM Photonics, CTO, and Business Development calendar and prepared meeting agenda and materials.
  • Wrote and enforced effective administrative procedure plans to reduce errors and prevent process delays.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Used GoToMeeting to coordinate meetings, appointments and tasks for four senior executives.
  • Prepared presentations, materials and documentation for meetings and engagements.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trip.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Implemented updated policies and practices for organization and monitored effect.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Organized and updated schedules for four executives.
08/2015 to 03/2017
Administrative Assistant Groupm San Francisco, CA,
  • Processed employee expense reports quickly to prevent delays in payouts.
  • Represented company at conferences and seminars to boost outreach.
  • Planned both internal and external events and staff trainings.
  • Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
  • Streamlined workflow.
  • Anticipated and prepared required materials for meetings.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Maintained staff directory and company policy handbook for human resources department.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Scheduled office meetings and client appointments for staff teams.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Coached new employees on administrative procedures, company policies and performance standards.
Expected in
Bachelor of Science: Advertising
San Jose State University - San Jose,
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Women in Science, Engineering, & Technology
  • Human Resources, talent management, hiring tech, networking group
  • Association of Executive and Administrative Professionals (AEAP)
  • HRIS & Payroll Professional Network
  • SHRM: Society for Human Resource Management
  • Alpha Omicron Pi Sorority

Pursuing SHRM-CP certificate

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  • Bachelor of Science

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