Administrative Professional with five years of experience working in the healthcare industry. Proficiency in multiple computer software applications, such as EPIC, Meditech, and Microsoft Word. Excellent customer service skills with multi phone-line answering experience and scheduling systems. Proven and demonstrated administrative professional.
Microsoft Word, Excel, and PowerPoint.
Excellent phone etiquette
Ability to work independently with minimal supervision
Ability to multitask
Ability to be pro-active in following up on projects and tasks
06/2014 to Current
Human Resources ReceptionistRightSourcing, Inc － Philadelphia, PA
Welcomes visitors and guests into the Human Resources Department.
Confirm arrival of appointments.
E-mail correspondence, retrieve voicemail messages from system and document all voicemails into an Excel spreadsheet.
Answer all incoming phone calls and direct them to the appropriate person.
Copy new employee ID's I-9 paperwork
Train new employees in Human Resources on the responsibilities of managing the front desk area.
Complete projects as assigned by manager
Collect and sign for all incoming mail.
01/2013 to Current
Human Resources ReceptionistChildren's Hospital of Philadelphia － Philadelphia, PA
Answers incoming phone calls on a 2-line phone and transfer calls to the appropriate person Confirm arrival of appointments.
E-mail correspondence, retrieve voicemail messages from system and document all voicemail into an Excel spreadsheet.
Receive paperwork from new hires and give it to the appropriate person(s) Train new employees, sign for mail deliveries Input all duties into SharePoint database, copy ID's and I-9 forms.
Complete projects as assigned by higher management.
12/2010 to 06/2014
CHOP Career Path InternChildren's Hospital of Philadelphia － Philadelphia, PA
Interned in a program for three years, where I was placed in a job site to do various different administrative duties for various different departments within the hospital, including Microbiology Laboratory, Blood Bank, Case and Bed Management, and Human Resources department Helped with the reformatting of the policies and procedures for the Microbiology Laboratory Maintained correspondence with management staff through e-mail, phone and in person Checked for errors on patient information cards and correct and add information Verified patient information cards in Meditech System Assisted the Care Coordinator Counselor in making Care Binder program more efficient Input data into an organized spreadsheet Looked up patient information using hospital EPIC system, scanned insurance card information E-mail correspondence Knowledge of some medical terminology.
05/2007 to 08/2008
InternHorizon NJ Health － West Trenton, NJ
Worked in the Social Case Management department, assisted with DYFS calls, Mailings, spreadsheets and special projects.
Also assisted with departmental related clerical duties.
Made calls to DYFS for case related information.
Input data in computer Case Tracker system.
10/2006 to Current
Fitting Room Attendant/Phone OperatorTarget － Bensalem, PA
Count number of clothing items and give each guest the corresponding number chip Answer and direct all incoming calls to the correct department on multi-line phone system Make sure that all fitting rooms are clean and presentable to guests Provides excellent customer service to each guest Arrange clothing on ready to wear bar by brand name Worked in Human Resources department from 2006-2010.
Scheduled interviews, helped team members fill out punch correction and request off forms Made edits to schedule in store computer system, updated applicant terminated files Did projects assigned by the Human Resources Executive Distributed checks/paystubs to all Target employees.
06/2005 to 10/2006
Cashier/greeterSesame Place － Langhorne, PA
Worked in Guest Relations department selling general admission and season passes.
Answered phone calls and guest questions.
Worked in Welcome Center giving out maps and information to guests.
Greeted guests as they entered the park.
DiplomaNeshaminy High School － Langhorne, PANational Honor Society, Homeroom Representative
Associate's Degree: Interpersonal PsychologyBucks County Community College － Newtown, PAInterpersonal Psychology
Human Resources Department
Intervarsity Christian Fellowship, Women Inspiring & Networking (WI
administrative duties, Binder, Case Management, clerical, oral communication, Counselor, excellent customer service, database, E-mail, forms, Human Resources, insurance, materials, medical terminology, Meditech System, Excel, mail, PowerPoint, SharePoint, Microsoft Word, organizational skills, phone system, policies, problem solving skills, selling, spreadsheets, spreadsheet, supervision, phone, phone etiquette, Excellent written
Intervarsity Christian Fellowship, Women Inspiring & Networking (WIN)