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Human Resources/Operations Manager Resume Example

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HUMAN RESOURCES/OPERATIONS MANAGER
Summary

Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and other various agency members. Public relations expert.Highly-qualified Administrative Officer driven to maximize operational efficiency through new implementation of processes and collaboration.

Highlights
  • Exceptional organizational skills
  • Inter-governmental and legislative relations
  • Expert in Microsoft applications
  • Project management
  • Employee relations
  • Creative problem solver
  • DoD government background
  • Team builder
  • DoD Policy and Procedures
Accomplishments
  • Utilized my strong operational background and relevant joint military experience in shaping intelligence products that support tactical or strategic goals set forth by the supported unit Commander.
  • Continually displayed an understanding of threat networks locally, regionally, and globally that facilitate terrorist activities.
  • Maintained awareness of critical issues, ongoing HUMINT operations, policy developments, relevant HUMINT collection requirements, production and information priorities established by national and Intelligence Community.
  • Knowledge of principles and procedures for personnel recruitment/selection, ongoing military training requirements, compensation and all military benefits, and personnel information systems.

  • National Military Command Center (NMCC) - Washington DC, Pentagon Operations Watch Team Chief, 2007 to 2010 Served as the Watch Team Chief managing a team of 5.

  • Conducted/coordinated the Joint Emergency Evacuation Plan for key leaders within the Pentagon.
  • Implemented an emergency notification system to text critical information to community members' cell phones.
  • Results: Maintained cognizance of all military base Commanding Generals Marine Corps wide Proficient skills in briefing & oral presentation, customer service, non-technical writing, providing General Officers, to include the Commandant of the Marine Corps, of ongoing operations and significant incidents related to Marine Corps Operations Effectively communicated and coordinated incidents through the command leadership, other branches of services and senior service heads to ensure proper coordination and critical timely information exchange Conducted and coordinated the Continuity of Operations for key Marines within the Pentagon by conducting random alerts for 100% call back for real world scenarios Managed and safeguarded the protection of classified material and government property in compliance with all security-related Army, DoD, and US government regulations Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Developed and coordinated testing, exercising of emergency plans, provide guidance on emergency preparedness, and occupant emergency planning.
  • Conducted/coordinated the Joint Emergency Evacuation Plan for key leaders within the Pentagon.
  • Reduced the time of notification of serious incidents reported through my command to USMC personnel by 50% ensuring the most up to date information is disseminated prior to media news release.
Experience
Human Resources/Operations Manager, 09/1994 to 11/2015Space Exploration Technologies - Washington , DC

Devised short and long-range action plans to address a wide variety of personnel strength needs.

Streamlined the chain of command and internal structural roles, relationships and responsibilities.


Human Resources and Operations), 07/2010 to 09/2015USMC - City , STATE
  • Human Resources and Operations) Salary: $114,000 Supervisor: David Martinez, 540-207-4047; may contact 40/60 hours/week Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.
  • Provide authoritive technical, well-reasoned, and timely decisions the unit Commander by assessing the relevance and impact to the organization, with current DoD policies, allowances, awards and strength management.
  • Sets priorities on protocol support and brief various departmental leadership for efforts and activities to improve national-level and global collaboration at all levels of government to include Federal, intelligence communities and other USG entities.
  • Identify, screen Marines by analyzing and evaluating character, background, and history to ensure they possess the judgment, reliability and honesty of standards required for operational opportunities directly associated with Special Operational Missions Coordinate and supervise multimedia equipment ranging from Tanberg, multiple video Codec's, audio conferences and PC-based applications, Microsoft Word, Excel, Access, Safari, Outlook, JIANT, JWICS, SOIC/S.
  • Manage and safeguard the protection of TS/SCI material and government property in compliance with all security-related Army, DoD, and US government regulations.
  • Proven leader with noted success in a broad range of supervising, performance management, implementing, analyzing and optimizing resources, and solving complex issues in support of daily and military operations.
  • Maintain Continuous situational awareness regarding the status of all Unit operations, to include the detailed status and tracking of elements deployed, ongoing coordination of training events, significant events of higher, adjacent, and supporting units/agencies, and significant conditions affecting the unit HQ or other unit locations.
  • While deployed to Afghanistan as the Senior Advisor served as an authority and worked independently, making decisive and immediate action in emergency situations requiring innovative solutions.
  • Act as liaison officer and coordinate activities between US Forces in the US and external agency organizations within theater.
  • Responsible for coordinating, maintain the strength of the units Marine Corps strength levels, recruitment, and retention of talent management.
  • Maintained a diverse range of office functions, to include supplies, shared responsibility rosters for each directorate As the Senior Enlisted Advisor/Commander to the Counter-Terrorism Joint Task Force in Bagram Afghanistan from April - September 2011 and again from January 2014 - September 2014.
  • I maintained operational security of structure, assets, and classified information of National security were protected daily.
  • I was the team medic providing classes of in theater threats, conduction exercises for mass casualty notification and active shooter threats.
  • I actively influenced and worked to align operations and analysis to satisfy national and theater level requirements through identifying opportunities and to provide timely and accurate support to ongoing sensitive operations.
Marine Liaison Officer, Senior Enlisted Advisor, 02/2004 to 06/2007United States Marine Corps - City , STATE
  • Quickly became a the 1 of 5 Watch Team Chiefs trusted to run the operation cell, staff and office management requirements and earned a reputation for maintaining a positive attitude and producing high-quality work.
  • Served with the joint senior military staff to ensure readiness of Marine Corps personnel and the best qualified Marine instructors possessed the judgment, reliability and honesty of standards required for opportunities of national security/interests.
  • Providing advice, technical assistance, and policy guidance to supervisory and management officials concerning all areas of performance management under the USMC Performance Evaluation System.
  • Advising managers and supervisors on evaluation, feedback and recognition techniques, establishment of critical elements and standards, alignment of employee performance plans and the overall adequacy and quality of employee performance plans.
  • Established a new electronic system to process the Military Awards program by removing the paper-based routing/approval process, which ensured 100% accountability.
  • Despite being a junior service member, was selected to run a joint military and civilian staff, and office management requirements and earned a reputation for trustworthiness.
  • Planning, coordinating, and scheduling high-level meetings and conferences; receiving and directing incoming phone calls, inquiries, and visitors; and controlling correspondence information and documents that flow through the office while ensuring timely handling of sensitive materials.
  • Excellent interpersonal skills and the ability to work independently, as well as part of a team in joint and combat environments.
  • Professional and personal integrity, trustworthiness, and loyalty to the United States.
Human Resources Manager, 11/2001 to 02/2004United States Marine Corps - City , STATE
  • Marine Corps Pacific Command, Marine Corps Forces Korea Processed correspondence for administrative and legal actions for Marines within the unit Ensured all Marines entering South Korea had country clearance approval through the DoS and DoD Led the efforts in the unit and country's first Toys for Tots program to Orphanages which is still being utilized today and has directly impacted the relationship of the United States and local communities Established an efficient way to maintain accountability of permanently assigned within the Republic of Korea for the commander to more effective decisions in where his assets were located through Korea.
  • Responsible as the Information Technology NCO for the unit -ensured 100% of accountability of equipment, upload new software on all workstations Responsible for the health, morale, welfare, discipline, training, and professional development of team members.
  • Conducted and coordinated numerous Joint and Combined large scale exercises with US and Korean Forces preparing for the proposed N Korean threats.
Education
Master's Degree:Safety and Security Leadership,February 2016George Washington University - City, State, US

Safety and Security Leadership - This highly competitive program offers innovative professional development opportunities for individuals involved in public and private sectors, to include law enforcement, emergency management agencies, corporate security, transportation security, fire services, military, and public health preparedness.

Bachelor's Degree:Business Administration,February 2010American Public Military University - City, State, US

Business Administration

Additional military schools and professional civilian courses FOREIGN LANGUAGE PROFICEINCY French, 1+/ 1+ DoD FLPP Level V Army, Advanced Physical Security Protection Course, Ft Bragg, 2015 Threats and assessment theory, Dept of State, DC, 2015 Antiterrorism Officer basic and advanced course, Fort Leonardwood, MO, 2015 Department of Energy Nuclear Proliferation and Upstream Defeat Course 2014 SERE Peacetime/Hostage Specialized Survival for Select Personnel, Spokane, WA, 2013 Joint Personnel Recovery course, Fredericksburg, VA, 2013 Protocol School of Washington course, Arlington, VA, 2012 Master Sergeant/First Sergeant Seminar, Quantico, VA, 2012 Lean Six SIGMA Yellow belt :2012City, State
Military and Civil Law Course, Norfolk, VA, 2012 Marine Corps Manpower Officers Course, CLNC, 2012 Basic Airborne school, Ft. Benning, GA, 2011 SERE Specialized Survival for Special Mission Units, Ft Bragg, NC, 2010 High risk, evasion and tactical driving, Maxton NC, 2010 O'Neill Rally race course, Dalton NH :2012Joint Forces Staff College - City, State

U.S. MARINE CORPS DECORATIONS, QUALIFICATIONS, AND BADGES


*M4 Rifle expert qualification - 40hrs + per quarter


*M9 Glock 17/19/21 and Berretta Pistol expert qualification - 40hrs + per quarter

Additional Information
  • Shotgun/MP5/MP7, foreign weapons training Afghanistan Campaign Medal with 3 Campaign stars Defense Meritorious Service Medal Joint Service Commendation Medal Navy and Marine Corps Commendation Medal Navy and Marine Corps Achievement Medal The Joint Service Achievement Medal Military Outstanding Volunteer Service Medal CLEARED CLEARANCES AVAILABLE: Top Secret/SCI/SSBI, CNWDI access, Special Access Program (SAP)
Skills
administrative, Army, agency, audio, Basic, Excellent interpersonal skills, conferences, DC, directing, DoS, driving, French, government, government regulations, Human Resources, Information Technology, Korean, leadership, Law, legal, materials, meetings, Access, Excel, office, Outlook, Microsoft Word, multimedia, office management, performance management, Personnel, policies, producing, quality, receiving, recruitment, routing,scheduling, Six SIGMA, Supervisor, supervisory, supervising, technical assistance, phone, Upstream, video, workflow
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • George Washington University
  • American Public Military University
  • Joint Forces Staff College

Job Titles Held:

  • Human Resources/Operations Manager
  • Human Resources and Operations)
  • Marine Liaison Officer, Senior Enlisted Advisor
  • Human Resources Manager

Degrees

  • Master's Degree : Safety and Security Leadership , February 2016
    Bachelor's Degree : Business Administration , February 2010
    Additional military schools and professional civilian courses FOREIGN LANGUAGE PROFICEINCY French, 1+/ 1+ DoD FLPP Level V Army, Advanced Physical Security Protection Course, Ft Bragg, 2015 Threats and assessment theory, Dept of State, DC, 2015 Antiterrorism Officer basic and advanced course, Fort Leonardwood, MO, 2015 Department of Energy Nuclear Proliferation and Upstream Defeat Course 2014 SERE Peacetime/Hostage Specialized Survival for Select Personnel, Spokane, WA, 2013 Joint Personnel Recovery course, Fredericksburg, VA, 2013 Protocol School of Washington course, Arlington, VA, 2012 Master Sergeant/First Sergeant Seminar, Quantico, VA, 2012 Lean Six SIGMA Yellow belt : 2012
    Military and Civil Law Course, Norfolk, VA, 2012 Marine Corps Manpower Officers Course, CLNC, 2012 Basic Airborne school, Ft. Benning, GA, 2011 SERE Specialized Survival for Special Mission Units, Ft Bragg, NC, 2010 High risk, evasion and tactical driving, Maxton NC, 2010 O'Neill Rally race course, Dalton NH : 2012

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