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Human Resources Officer Administrator resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Conscientious and professional Human Resources Administrator offering 3+ years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.

Skills
  • Excellent verbal and communication skill
  • Proficient computer skills (Excel, Email, HRMS, ATS)
  • Time management skill, able to demonstrate high ethical standards
  • Discrete and confidential
  • Sound understanding of employee relationships
  • Accurate Recordkeeping
  • Time Tracking and Payroll Administration
Education
European University of Lefke Cyprus, Expected in 07/2017 Bachelor of Arts : Business Administration - GPA :
  • Honor Roll Spring Semester 2015-2016 & 2016-2017
  • Relevant Coursework: Business Management and Development ,Business Law and Ethics, Business Communication
  • Professional Development: Human Resource Management
Certifications
  • Institute of Business Diplomacy and Finance Management (IBDFM) License - 2018
  • Health and Safety Environment, Ecomarine Terminals Limited (ECM) - 2018
  • Nigerian Institute of Management (NIM) License - 2019


Work History
Centerville Office Support Limited - Human Resources Officer/Administrator
City, STATE, 01/2021 - Current
  • Manages the recruitment process, job postings, in partnership with the hiring manager, ensuring progressive and timely approach in sourcing, screening and selection of the preferred candidate.
  • Ensure compliance with employment laws, regulations and company policies
  • Assist with creating, modifying, administering the targeted training or development plans for new hires.
  • Research on regular market salary surveys to ensure that the Company's pay practices are current, and recommend adjustments to salary benchmarks as needed.
  • Participate in the company's performance management cycle.
  • Support with all employee relations, complaints, investigation, performance improvement plan, leaves, attendance and other issues.
  • Work collaboratively and building trusting relationships with colleagues and clients while nurturing a positive employee experience.
  • Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters
  • Helping various arrangements internally, from travel to processing expenses
  • Exhibit an understanding of the different employee work environment and performing other HR related projects
  • Willing to learn and take on HR- related projects or duties assigned.
  • Prepared new hire letters, employee contracts and corporate polices
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Perform other related duties as assigned and initiate recommendations to further enhance the company's position.
Ecomarine Terminals Limited - Human Resource/Administrative/Finance Assistant
City, STATE, 01/2018 - 03/2019
  • Managing incoming phone calls and mail
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Managed employee exit interviews and paperwork.
  • Maintained and scheduled complex calendars.
  • Prepared overtime worksheets, reports and presentations with statistical data when assigned
  • Answered and directed 8 to 12 outbound and inbound phone calls per day.
  • Trained experts from finance, procurement
  • Helped in event organization, including ordering materials and requisitioning meeting spaces
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Assisted with meetings and presentations within company.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Set up orientations and initial training for new employees.
  • Converted employee status from temporary to permanent.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Efficiently delivered personnel information to management for speedy corrective action.
Ecomarine Terminals Limited - Secretary/Executive Assistant to Head of Finance
City, STATE, 01/2018 - 01/2019
  • Organized and coordinated conferences and monthly meetings.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Created expense reports, budgets and filing systems for management team.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Handled incoming and outgoing mail, email and faxes.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Executed basic banking and bookkeeping tasks.
  • Took notes and dictation at meetings.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Screened personal and business calls and directed to appropriate party.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Prepared homes for client arrivals and administered rental properties.
Dennis & Dennis Nig. Ent. - Manager, Head of Operations
City, STATE, 01/2008 - 09/2017
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Monitored and supported progress of production orders by managing shop capacity and loading functions at several facilities.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Conducted monthly inventories of materials and components on work floor.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.
  • Directed staff and managed annual capital budget.
  • Recorded inventory sales into organization's weekly income report.

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Resume Overview

School Attended

  • European University of Lefke

Job Titles Held:

  • Human Resources Officer/Administrator
  • Human Resource/Administrative/Finance Assistant
  • Secretary/Executive Assistant to Head of Finance
  • Manager, Head of Operations

Degrees

  • Bachelor of Arts

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