Over 20 years' successful experience in customer service, recruitment, administrative support, training and development modules and instructed education courses to meet JCAHO and facility requirements. HR Recruiter who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources management. Maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for clients. Processes considerable working knowledge of human resources principles and practices of management including EEO/ADA/FLSA/FMLA, Classification and Compensation, Recruitment, Leave and Benefits, Grievance Procedure, and Performance Appraisal Notary Public of the State of Maryland.
•Implemented new process for New Employee Orientation; reducing problems related to late and incomplete mandatories via HealthStream courses by 98%.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Devised a successful recruiting plan for nursing in psych unit, which resulted in 15 new employees in 30 days.
•Completed Form I-9 audit and eliminated error ratio; saving organization $140,000.
•Successfully developed and implemented training process and manual for managers with new software application, Lawson.
Increased office organization by developing more efficient filing system and customer database protocols.
Advertisements, Benefits, case management, oral communications, customer service, data entry, database, documentation, Email, employee relations, Finance, financial, GroupWise, hiring, HRIS, Human Resources, Kronos, Lawson, notes, Director, Market, meetings, Access, Excel, Microsoft Office, Outlook, PowerPoint, 98, Word, negotiations, networking, newspaper, Payroll, PeopleSoft, policies, presentations, processes, quality control, Recruitment, recruiting, scheduling, strategic, taxes, training materials, training programs, excellent written, 65 WPM
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