LiveCareer-Resume

human resources executive team leader resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly-focused, decisive, and ambitious Human Resources Executive bringing 10+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.

Skills
  • Company Leadership
  • Onboarding, Training and Development
  • Human Resource Management Software HRMS
  • Human Resources Best Practices
  • Human Resource Information System HRIS
  • Ambiguity
  • Critical Thinker
  • Influencer
  • Verbal and Written Communication
  • Operations Management
  • Organizational Development
  • Cross Functional Collaboration
  • Performance Management
  • Problem-Solving
  • Corrective Action Planning
  • Advising Department Managers
  • Confidential Document Control
Experience
Human Resources Executive Team Leader, 10/2018 - Current
Benchmark Senior Living Hicksville, NY,
  • Collaborate with business leaders to execute company strategies through plan, lead, and follow through on organizational changes.
  • Apply comprehensive understanding of Human Resources regulatory laws that provide consultative direction toward goals and objectives.
  • Boosted staffing efficiencies by 50% within first year with improved recruiting and promotion strategies.
  • Maintain HRIS system while overseeing all administrative tasks for payroll, onboarding, and new hire orientation
  • Lead a team of hourly team associates in the following areas: development, performance, and coaching
  • Identified staffing and recruiting needs while applying best practices for talent management.
  • Monitor organizational compliance with federal, state and local policies and regulations.
  • Prepare and administer annual department budget.
  • Conduct training for managers and supervisors in conflict resolution and employee management skills.
  • Strengthen and enhance processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Supervise and coordinate activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Establish measures to promote diversity and drive equal access to opportunity and advancement.
Insurance Manager, 02/2018 - 07/2019
Brightview Landscapes, Llc Columbus, OH,
  • Cross- trained and led Shared Service coordinators in their administrative job functions
  • Ensured illustrations, applications, paperwork for new accounts, existing business changes were also applicable
  • Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
  • Negotiated contract terms and rates with consumers to increase profitability.
  • Managed contract administration, maintained files, validated codes and monitored reporting.
  • Performed consistently with all quality objectives, including planning, control and optimization strategies.
  • Oversaw new business lifecycle according to organizational protocol, generating progress and closing reports for leadership and clients.
Associate Branch Manager, 09/2017 - 02/2018
Firstservice Residential Ocean City, NJ,
  • Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Ensured safe and sound banking practices including adherence to all applicable laws and regulations.
  • Educated and advised customers on Regions Consumer and Business products and services, including all loan and deposit types.
  • Reviewed applications against established parameters to determine approval, rejection or modification requirements.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
Client Relations Manager, 07/2011 - 09/2017
Northwestern Mutual City, STATE,
  • Managed Client Relation Center’s operation in Memphis, TN., Jackson, TN., and Little Rock, AR.
  • Managed operational transitions initiated by changes in regulatory requirements to mitigate negative impact and ensure compliance.
  • Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Supervised and trained employees on successful selling techniques.
  • Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
  • Created new sales and marketing strategies to drive growth.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service goals.
  • Answered clients’ questions about the purposes and details of financial plans and strategies.
  • Managed operational transitions initiated by changes in regulatory requirements to mitigate negative impact and ensure compliance.
Education and Training
Associate of Science: Business Management, Expected in 01/2011
-
Cardinal Stritch University - Milwaukee, WI,
GPA:
Status -
Bachelor of Science: Human Resources, Expected in
-
Southern New Hampshire University - Hooksett, NH
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Cardinal Stritch University
  • Southern New Hampshire University

Job Titles Held:

  • Human Resources Executive Team Leader
  • Insurance Manager
  • Associate Branch Manager
  • Client Relations Manager

Degrees

  • Associate of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: