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human resources coordinator regional resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Detail-oriented Human Resources and Executive Administrative professional known as a determined and diligent individual with demonstrated expertise in updating and adding knowledge to benefits administration. Offering over 25+ years of comprehensive experience in the HR and Administrative Operations industry.

Skills
  • Employee Engagement
  • Staff Compensation
  • Personnel Information Systems
  • Regulatory Compliance
  • Employee Development
  • Problem-Solving
  • Budget Administration
  • Problem Solving
  • Hiring and Onboarding
  • Conflict Resolution
  • Labor Relations Coordination
  • Accident Investigation
  • Exit Interviews and Processes
  • Training Needs Analysis
  • Recruiting and Interviewing
  • Administering Disciplinary Procedures
  • Negotiation Tactics
  • Bargaining Agreements
  • Forecasting Employment Needs
  • Relationship Building
  • Policy Improvement Recommendations
  • Human Resources Allocation
  • Compensation and Benefits Administration
  • Advising Department Managers
  • Employee Relations Oversight
  • Dispute Mediation
  • Performance Management Systems
  • Cross-Functional Collaboration
  • Performance Management
  • Payroll Completion
  • Talent Acquisition
  • Workplace Diversity Cultivation
  • Project Management
Professional Projects
Human Resources Coordinator (Regional), 02/2023 to Current
Lpl Financial ServicesCollinsville, IL,
  • Assigned to a specific U.S
  • Region for onboarding/terminating employees
  • Review new hire, payroll changes, and termination documents for completeness and accuracy
  • Key information into HRIS database and notify appropriate government agencies; route data appropriately to other departments as needed
  • Ensure the accuracy of Form I-9 and E-Verify information and audit I-9 files annually
  • Maintain employment records in accordance with established procedures
  • Respond to external requests for basic employment verifications in accordance with established procedures
  • Generate and track appropriate agreements (i.e., employment, repayment) 2
  • Track performance appraisal process in HRIS database; create and distribute all performance appraisal documentation to managers and employees monthly and enter compensation data into HRIS database
  • Respond to employee and manager inquiries related to basic personnel policies and procedures; route more complex issues to appropriate HR professional
  • Carry-out general administrative responsibilities of varying complexity and confidentiality for
  • HR Managers
  • Document, revise, and maintain administrative procedures for assigned duties as appropriate;
  • Perform other related duties as required and assigned.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Created monthly newsletters and arranged monthly employee events.
  • Oversaw exit interviews and maintained department records and reports.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
Administrative Assistant, Sr, Officer, Executive Leader, 07/2021 to 02/2023
Houston Community College System, HCCSCity, STATE,
  • Equity, and Inclusion (DEI, Report to and support the Diversity, Equity and Inclusion (DEI) Officer
  • Manage the DEI Officer’s Outlook calendar Arrange meetings on DEI Officer’s behalf as well as arrange meetings for other faculty/staff members/ Executive Leadership that may want to meet with the DEI Officer
  • Create Doodle Polls to establish availability for committee discussions
  • Maintain EA/Office Mgr relationships
  • Contacts/relationships and schedule meetings on DEI Officer’s behalf with other Executive Leaders/faculty/staff members
  • Assist and arrange DEI events and handle all logistics (i.e
  • Podcasts, certificated workshop series, and with the HCC Radio/TV department in getting the word out to students, faculty and staff members of the HCC community about DEI
  • Respond rapidly to all inquiries via email or via phone from interested students expressing interest in DEI, faculty/staff inquiring about DEI events or workshops and/or research
  • Coordinate meetings, workshops and trainings via WebEx, Microsoft Teams and/or via Zoom
  • Complete assigned tasks as it relates to various complex projects with strict deadlines met
  • Ensure invoices are processed and paid in a timely fashion and maintain contacts with vendors that support DEI; maintain relationships with the Accounting and Procurement departments and ensure accounting paperwork is being processed for payment
  • Manage meetings and workshops on WebEx, Zoom and Microsoft Teams; manage attendance, arrange work groups for attendees during a session, manage registration
  • Coordinate workshop summits for various HCC colleges and departments; find dates of availability, find available rooms to facilitate the workshop and ensure necessary AV equipment is in place to enhance the learning experience
  • Maintain and order office supplies also arrange for delivery
  • Process and reconcile P-card statements in the SAP-Concur system
  • Assist and/or create PowerPoint visuals for committee groups and/or presentations
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Aided senior leadership during executive decision-making process by delivering weekly compliance reports to identify process improvement or corrective action.
  • Promoted business development and new opportunities by engaging and meeting with prospective clients.
  • Developed and strengthened productive working relationships with permitting and regulatory agencies, vendors and local community.
  • Evaluated complaints and emergency-request information to determine response requirements.
  • Supported business objectives through market research, utilizing diverse techniques and methodologies for data collection.
Executive Administrative Leader and HR Liaison, 11/2015 to 01/2021
Harris County Criminal Justice Center, Pretrial ServicesCity, STATE,
  • Office HR Liaison – Familiarity with Peoplesoft HR, FLSA, FMLA, Attrition, FTE, SAP HR
  • Manage Administrative Staff, Quality Improvement Specialist and Training Coordinator(s)
  • Manage schedules and workload of all direct reports
  • Prepare executive memos
  • Responsible for helping employees enroll in company benefit programs
  • Assist with conducting new hire orientation and explanation of benefits and payroll system
  • Participate and assist in decision making for disciplinary and grievance complaint meetings
  • Agency liaison for the Auditor’s department in ensuring all vendor invoices for the agency are paid Create and maintain purchase orders and requisitions for the agency
  • Employee inquiries – payroll, retirement, earned time and policies/procedures, resolve and respond to issues – participate in grievance processes and internal investigations
  • Conducted and managed onsite interviews and assist with recruitment
  • ATS tracking for job applicants using NeoGov software system
  • Attend HR trainings for up to date knowledge of company policies and procedures
  • Participate and assist in decision making for disciplinary and grievance complaint meetings
  • Coordinate monthly executive leadership team meetings
  • Coordinate travel for conferences and seminars for executive leadership team meetings Pay all vendor invoices for the agency
  • Create and maintain purchase orders and requisitions for the agency
  • Employee’s inquiries – payroll, retirement, earned time and policies/procedures
  • Attend all Wellness Coordinator meetings; forward all wellness information to employees; assist and organize wellness events for the department; track wellness points for employees and serve as a liaison in the department to explain medical info, events, etc
  • Orchestrate all incoming phone calls for the department
  • Assist and process all open enrollment applications for employees
  • Orchestrate all incoming phone calls for the department
  • Coordinate and manage all data; run a criminal history on defendants and assigned them to court officers to ensure swift case management; oversee all filing for interview audit sheets and annual reviews
  • Oversee the day-to-day processing of payroll for over 150 employees, including the review of timesheets and computing pay in accordance with Fair Labor Standards Act (FLSA)
  • Prepare manual and automated records necessary to process payroll and reconcile any discrepancies with the Auditor’s Office
  • Participate in hiring and sends various types of correspondence letters to applicants
  • Participates in off-boarding procedures as it relates to departmental terminations
  • Coordinate travel and training arrangements for the department
  • File expunctions for defendants
  • Daily Log in drug testing results for defendants to provide to the defendant monitoring division
  • Process new hires, terminations & employee changes paperwork in the scope of Harris 4
  • County policy and procedures
  • Acts as the department’s liaison for the Auditors Office
  • Process and enter annual open-enrollment applications
  • Maintain personnel files
  • Coordinate new hire info with the IT department to ensure employees new login and password for system modules used by the department
  • Assist with coordinating company sponsored events (holiday parties, birthdays, etc.)
  • Gathered information, scanned records and maintained confidentiality of electronic data.
  • Answered and routed phone calls and emails, always maintaining confidentiality.
  • Set up meetings and appointments, gathered materials, booked conference rooms and provided information to involved parties.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Coordinated and managed event-planning logistics, budget administration and team oversight.
  • Upheld protocol flawlessly in both normal work procedures and at special events.
  • Analyzed metrics, produced reports and assisted with decision-making process by modeling trends.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Prepared invoices and drafted memos for executives.
  • Delivered optimal administrative, customer service and case management support.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Coordinated multiple schedules using online calendaring system.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Took detailed notes in meetings and disseminated information afterward.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Researched and prepared information for presentations to high-level executives.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Executive Administrative Assistant, 05/2014 to 10/2015
Shell Exploration And Production Company High, TLSCity, STATE,
  • Provided administrative support to different departments, senior level managers and team members globally in areas such as Europe and Malaysia
  • Coordinated and scheduled board meetings for senior level staff and other team members
  • Organized and arranged departmental events
  • Developed expense reports adhering to corporate policy; prepared invoices in SAP
  • Engaged with all levels in the organization, and represented the company professionally with external visitors
  • Served as the main point of contact as the department’s Move Coordinator, SharePoint
  • Administrator, and Change Management liaison; supported the execution of special projects; performed a broad variety of administration tasks including maintaining department records, distribution lists, and organizational charts
  • Managed director's calendar and prepared meeting agenda and materials.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Managed external contacts and kept track of periodic communication needed for priority actions.
  • Made travel arrangements for employee trips and conferences.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Managed and tracked expenses to meet company budget requirements.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Managed daily invoices, reports and proposals.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Leveraged word processing software to create proposals, letters and memos.
  • Obtained signatures for financial documents and internal and external invoices.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Education and Training
Certificate of Completion: , Expected in 06/1994 to New Careers Training Institute - Los Angeles, CA,
GPA:
Still in Progress: Sociology and Psychology, Expected in to Los Angeles City College District - Los Angeles, CA,
GPA:
Certifications
  • State of Texas, Licensed Certified Notary Public - Expires 12-23-2023
,

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Resume Overview

School Attended

  • New Careers Training Institute
  • Los Angeles City College District

Job Titles Held:

  • Human Resources Coordinator (Regional)
  • Administrative Assistant, Sr, Officer, Executive Leader
  • Executive Administrative Leader and HR Liaison
  • Executive Administrative Assistant

Degrees

  • Certificate of Completion
  • Still in Progress

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