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Human Resources Coordinator resume example with 7+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-qualified Human Resources leader specializes in driving company growth and productivity by sourcing best talent and establishing modern workforce policies. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development. Developer of high-value, cost-effective employee benefits options.

Talented Human Resources Coordinator supports employee-facing functions of human resource department. Expert in building relationships with employees to support corporate culture and determine needed training resources. Handles complex employee needs and builds quality workforces.

Detail-oriented Regional Human Resources Manager known as determined and diligent individual with demonstrated expertise in updating and developing salary budgets, evaluation programs and benefits administration. Offering over 3 years of comprehensive experience in office industry.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Flexible hard worker ready to learn and contribute to team success.

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Dialysis PCT bringing 2 year background to growing organization. Expert in safely initiating, monitoring, and terminating hemodialysis and simultaneously managing patients receiving treatment.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Staff compensation
  • HR policies and procedures expertise
  • Human resources management
  • Employment tax knowledge
  • Payroll and benefits administration
  • Staff training and development
  • Microsoft Office Suite expert
  • Confidential document control
  • Human resources audits
  • Customer relations
  • Training development
  • Negotiation
  • Payroll administration
  • Benefits programs
  • People-oriented
  • Exceptional communicator
  • Time and labor control
  • Project Planning
  • PeopleSoft HRMS
  • QuickBooks
  • Maintains confidentiality
  • Recruiting
  • Compliance
Experience
08/2019 to Current Human Resources Coordinator Dairy Farmers Of America | Nashville, TN,
  • Explained human resources policies and procedures to employees.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Assessed employee performance and issued disciplinary notices.
  • Answered employee questions during entrance and exit interview processes.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Assisted customer service with inbound and outbound calls regarding HR inquiries.
  • Selected and interviewed candidates for all available positions.
  • Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.
  • Ran queries and reports through ADP system.
  • Mentored staff through constructive feedback, performance assessments and professional development opportunities.
  • Coached and guided staff by providing constructive feedback through assessments, long-term career growth opportunities and ongoing professional development which enhanced productivity, accelerated performance and retained talented personnel.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Created recruitment strategies to drive interest for top prospective students.
  • Managed effective resource allocation to adhere to service level agreements and minimize company costs.
07/2018 to 12/2019 Freight Dispatcher Memorial Sloan-Kettering Cancer Center | Lyndhurst, NJ,
  • Monitored shipments to guarantee on-time delivery.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Documented services performed, operations information and dispatch details in system.
  • Relayed work orders and information between work crews, supervisors and field personnel.
  • Managed communications within assigned territories.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
04/2016 to 02/2018 Patient Care Technician Emerald Expositions | San Juan Capistrano, CA,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Restocked unit frequently with necessary medical supplies.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Responded to bell or light signal calls to assist patients with needs.
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
  • Implemented creative activities to emotionally support patients throughout medical treatment.
03/2014 to 03/2016 Customer Service Manager Newslink Associates | City, STATE,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Evaluated and authenticated returns, exchanges and voids.
  • Interviewed, hired and trained new quality-focused customer service representatives.
Education and Training
Expected in 07/2014 High School Diploma | Southwest Miami Senior High School, Miami, FL GPA:
Expected in 04/2017 Bonent Certification | Dialysis Technician DaVita, Colorado Springs, CO GPA:
Expected in 07/2017 Freight Broker License | Freight Broker Course , Miami, FL GPA:
Expected in | Accounting And Business Management Florida National University, Hialeah, FL GPA:

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Resume Overview

School Attended

  • Southwest Miami Senior High School
  • DaVita
  • Freight Broker Course
  • Florida National University

Job Titles Held:

  • Human Resources Coordinator
  • Freight Dispatcher
  • Patient Care Technician
  • Customer Service Manager

Degrees

  • High School Diploma
  • Bonent Certification
  • Freight Broker License
  • Some College (No Degree)

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