As a Humans Resources Coordinator, I was responsible for the clerical/administration function within the HR department. I was responsible to oversee the front office of the Human Resources Department. I answer and transfer all incoming calls to the appropriate departments. I perform duties directly related to payroll, file administration, benefits, workers' compensation, leaves of absence, unemployment and prepare reports. I oversee the entire hiring process. I schedule and conduct drug screens. I am responsible for conducting background checks on all employees. I verify all the onboarding paperwork and uploaded all the information to a database. Conduct E-Verify and complete I-9 for the employees. I have been part of an I-9 mid-year audit to properly purge I-9 files and am responsible to maintain them up to date. I schedule DOT drug screens and send the results to the corporate office. I am also responsible for terming employees in the system and logging the terms in the database. I ensure that the new employees have the necessary PPE assigned before departing the office to the job sites. I keep track of the employee physicals as they expire yearly, instruct those that have expired to go and have another one taken. I recruit and schedule new employee interviews both face to face and phone interviews.
As a lead Project Coordinator, my responsibilities were to Register for new City or Jurisdiction permits as wee as to submit permits, apply for utility Interconnection applications and HOA if needed. Once I have received all approvals for install, I would schedule the install with the homeowner. Once the install has been completed, I would request city inspection. Once City inspection has passed I would schedule Commissioning from the Utility company, once we have PTO, I would build their solar system in Enlighten and request their rebate if any offered by the utility provider. One special project I had completed with Sunpro was to start a new Jurisdiction in the Rio Grande Valley. I called every City, County, and Utility provider to request their process. I created a word document with about 10 process questions, I included contact names, phone numbers, and email address. I downloaded a copy of a blank Registration form and permit application with the word document in a file on the computer for future use. One important key is Customer Service all the way to the end. Customer Service does not stop once the install is complete. Excellent customer service the #1.
My responsibilities at Tormax were to help manage the installer and Project Coordinator.
As a manager, I assign a weekly schedule to each installation crew. I was the office point of contact for the installer while they are on the road. Each crew is responsible for installing 6-8 jobs a week. The Installers contact me during check-in and check-out times while out. If ever they are not able to get a hold of the point of contact for a certain job it is my responsibility to help them get connected with them. Another portion of a manager is to submit the Installer's payroll and create their expense reports on a weekly basis. My role as a Project Coordination consists of coordinating weekly Nationwide Installs. Every install begins as an order that is distributed to the purchasing, installation and production departments. My role requires me to stay in constant communication until the order has been completed in these departments and it is time for installation. Coordinating with the job sites GC is very important to ensure we are all in agreement on the same installation date. Product knowledge is very important, there are times I receive calls from customers inquiring about certain details of the package that is being installed. Multi-tasking and prioritizing is a big part of my everyday role. Once folders from Installations are returned to me I must process them and upload them into the system. Tormax utilizes a software call Sage where we keep track of the budget for The Installations Department. I was part of 2 monthly budget meetings where we discuss thecurrent budget and anticipated budget for the following month.
My duties at Labor On Demand were to cater to the clients and assure them that I was able to meet the needs for staffing assistance. I communicated with clients through email or over the phone.
I managed up to 10 accounts for Labor On Demand. As a supervisor, I supervised up to 10 employees per account. Some of my responsibilities as a supervisor were to properly document accident reports and take corrective action when needed. I processed Payroll on a weekly bases. I conducted Daily check-ins throughout the day, depending on the demand of the client. The check-ins were to ensure that the client received the correct amount of staffing needs that were requested.
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