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human resources coordinator resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Website, Portfolio, Profiles
  • https://www.linkedin.com/in/Jessica-Claire-853794176/
Professional Summary

Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Skills
  • Employee Hiring
  • Transfer Coordination
  • Human Resources Management Systems
  • Video Conferencing Software
  • Calendar and Scheduling Software
  • Executive Schedule Management
  • Travel Arrangement Coordination
  • Data Research and Compilation
  • Advanced MS Office Suite Proficiency
  • Mail Management
  • Meeting Agendas and Minutes
  • Proper Phone Etiquette
Work History
Human Resources Coordinator, 07/2022 - Current
Ahepa Management Company Conway, SC,
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed required documents and processes to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Assisted with creating online and digital HR documents to move towards a more sustainable and paper-reduced company.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Executive Assistant to the President, 06/2021 - Current
Coastal Carolina University GA, State,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Processed travel expenses and reimbursements for executive team.
  • Screened calls and initiated actions to respond or direct messages for managers.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Organized and coordinated daily, weekly, and monthly meetings.
  • Developed and updated spreadsheets and databases to track, analyze and report on guest surveys and donations.
  • Transcribed minutes of meetings and executed meetings and events for company to support employee moral, association board and senior management teams.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
Data Content Manager, 04/2019 - 06/2021
Kimpton Hotels City, STATE,
  • Used content management system to analyze user engagement and website traffic metrics.
  • Collaborated with marketing and design teams to develop and plan site content, layout and style.
  • Maintained websites for Ocean House, Weekapaug Inn, and Watch Hill Inn.
  • Provided customers with information about availability and pricing.
  • Resolved various issues and discrepancies for customers.
  • Utilized Maestro, OpenTable, and FareHarbor to input all key data into hotel's database system.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked both independently and collaboratively in fast-paced hotel/resort environment.
  • Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
Front Office Manager, 02/2017 - 04/2019
Hyatt Place Mohegan Sun City, State,
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Coached employees through day-to-day work and complex problems.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Provided exceptional service and assistance to guests upon check-in.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Increased customer service ratings through personable service.
  • Supervised team of 10 front desk agents and helped to resolve issues arising during shifts.
  • Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
Education
Bachelor of Science: Travel, Tourism & Hospitality Management, Expected in 06/2014
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Johnson & Wales University - North Miami, Florida,
GPA:
Status -
Certifications
  • CNP - Certified Notary Public for Rhode Island; Expires Sept 2025
  • CNP - Certified Notary Public for Connecticut; Expires Dec 2026
  • Certification: The Fundamentals of Digital Marketing - Google Digital Garage; March 2021
  • Digital Advertising Certification - HubSpot Academy; March 2021 - April 2022
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Resume Overview

School Attended

  • Johnson & Wales University

Job Titles Held:

  • Human Resources Coordinator
  • Executive Assistant to the President
  • Data Content Manager
  • Front Office Manager

Degrees

  • Bachelor of Science

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